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Chichis and Charlies Beachfront

3.0 star property

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Front of property
Front of property
Master Suite Ocean Front | Hypo-allergenic bedding, minibar, individually decorated
Lunch and dinner served
Mini Suite with Terrace Ocean View | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rueda Medina ave s/n, North Beach, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Dolphin Discovery
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Hypo-allergenic bedding, minibar, individually decorated

Master Suite Ocean Front

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room One King zise Bed

Basic Room One King zise Bed | Hypo-allergenic bedding, minibar, individually decorated

Basic Room One King zise Bed

8.4 out of 10
Very good
(20 reviews)
  • 215 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite with Terrace Ocean View

Mini Suite with Terrace Ocean View | Hypo-allergenic bedding, minibar, individually decorated

Mini Suite with Terrace Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room Ocean View 2 double beds

Basic Room Ocean View 2 double beds | Hypo-allergenic bedding, minibar, individually decorated

Basic Room Ocean View 2 double beds

  • 215 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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Front of property

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$187 nightly
The price was $309
The price is $187 total
includes taxes & fees
Izla Beach Front Hotel

About this property

Chichis and Charlies Beachfront

3-star hotel in Centro - Supmza 001
At Chichis and Charlies Beachfront, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the hotel's 2 beach bars. Limited housekeeping is available.
Chichis and Charlies Beachfront offers 18 accommodations with minibars and coffee/tea makers. Each accommodation is individually decorated. Cable television is provided.

Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Chichis and Charlies Beachfront has designated areas for smoking.

Onsite venue - This restaurant serves lunch and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • A restaurant

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Chichis Charlies Hotel Isla Mujeres
Chichis Charlies Hotel
Chichis Charlies Isla Mujeres
Chichis Charlies
Chichis Charlies
Chichis Charlies Beachfront
Chichis and Charlies Beachfront Hotel
Chichis and Charlies Beachfront Isla Mujeres
Chichis and Charlies Beachfront Hotel Isla Mujeres

Chichis and Charlies Beachfront Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 215 out of 436 reviews
Rating 8 - Good. 110 out of 436 reviews
Rating 6 - Okay. 57 out of 436 reviews
Rating 4 - Poor. 25 out of 436 reviews
Rating 2 - Terrible. 29 out of 436 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shirley

Liked: Cleanliness, staff & service

Love to travel

The hotel location is amazing is at the heart of Playa Norte . The room is average 3stars.
Stayed 1 night in Mar 2025

8/10 Good

MARC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and would return in the future.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nick

Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Stayed 7 nights in Mar 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness
We had a family of four stay for four nights March 20-24, 2025. Overall, amazing location. Great beach access - crystal blue water. It was very busy spring break zone but it never felt too crazy and was quiet after about 8PM. The room was nice - we didn't have a shower curtain so water got all over the floor (room 105) - felt old school motel but cool. Everything was walkable. Even the ferry was only 20 min. We will be back. Great value! Staff was helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Mirna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Mar 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities

Great locatio, I wouldn't pay over $150 though

Location is excellent. Easy walk from the Ferry terminal. The up side is the hotel is very clean. The maid's clean the room daily. Felt very safe and nothing was stolen or even rummaged through. Down side: ?Bathroom sink area has no counter space. This is definitely around a 3 star for facility, but clean. I felt the beds (we were in 2 different rooms in 5 nights due to scheduling) were both hard, and I didn't sleep well. The A/C was noisy in one room, but needed it on. The staff was very friendly. Check in is 2 pm or 3 pm - very strict, but can leave stuff in the office until you check in. Beach chairs are also sold to the general public/tourists off the Ferries, so if you don't claim a chair and stay there, they will take your stuff off and sell the lounges - which in my opinion is WRONG, especially when they advertise you will have lounges - this may or may not be true!!! The hotel doesn't provide beach towels, which is tough. Food at Chi-Chi C's is sub-par. The restaurants on the island are excellent however. We ate several places and never disappointed at all! Overall, we enjoyed our 5 nights at Chichis and Charlies.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Fantastic location and service! They kept our bags as we arrived early so we could enjoy the beach. Food, drinks and beach access was top notch! Quiet in the evenings with fantastic ocean views. Comfortable beds with lots of pillows!
Stayed 2 nights in Mar 2025

6/10 Okay

Anna

A true 3-star experience. You get what you pay for, and the location is really the main highlight. The 6am garbage truck was so noisy and obnoxious every morning. The doors and windows don't seal, so they're very lofty and let in a lot of noise. Beach chairs and towels are limited, even for guests, but the onsite restaurant food/drinks are excellent. The TV was completely invisible/not watchable and only in Spanish with no subtitles options. Cleaning carts, supplies, and other misc items were often left just hanging around the halls and rooms - which just felt very unorganized and inconsiderate of what guests might think.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cameron

Stayed 2 nights in Feb 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Pass in place right on the beach. You can't beat it. Anywhere else walking distance to everything
Stayed 5 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 5 nights in Mar 2025

2/10 Terrible

Brad

Stayed 2 nights in Feb 2025

2/10 Terrible

Marco

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely perfect except for one thing. There is no way to get in or out of the hotel or get to the check in office without walking in sand. Yes, I know it's a beach hotel, but sometimes I just don't want all sandy. Like when I'm showered and going out for the evening. I would still definitely stay again, just wanted to make others aware. The beach is gorgeous and the waves are perfect

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location. Take previous reviews with a grain of salt. Complaining about not having hand towels is bonkers. Who cares when you are right on North Beach? The room was spotlessly clean, check in a breeze, poolside loungers and umbrellas provided without fail. This is not a 5 star resort so don’t expect turndown service. Instead enjoy the sound of the surf from the balcony, walk easily to town for dinner, order a delicious passion fruit margarita from the bar downstairs and watch the sunset. I’ve stayed at numerous properties on the island and this is by far my favorite. I can’t wait to return.

6/10 Okay

Tina

Liked: Cleanliness
Disliked: Property conditions & facilities
Need new beds lots of back pain trying to sleep in the beds.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls Trip

My friend and I stayed here for a girls trip. Amazing location and the staff of the hotel and the bar & restaurant were great!
Stayed 7 nights in Jan 2025

8/10 Good

Todd

Stayed 4 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you do is walk out your door and you are on the most beautiful beach in Isla Mujeres.
Stayed 2 nights in Jan 2025

8/10 Good

GERALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

OZLEN DILEK

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible staff and room.

There were not a specific front desk or reception, no wellcome. We tried to find where we will do check-in, trying to find someone to ask. The personel was not friendly; there was a very small, closed room which you call reception ?? Although we ate in the restaurant and stay at the hotel, the staff came near us and said that 'you can not rest in the beds at the beach which are in front of the restaurant of the hotel.'' He was so rude, and said that the beds are for rental (although most were empty) this is very nonsense !! ı am the costomer of the hotel (paid the room) but ı cannot rest in the beds on beach ?? The room, the towels were not clean enough, there was a garbage in the closet, a plastic bucket in bath. no friendliness, no cleanliness, nothing at all.
Stayed 1 night in Jan 2025

6/10 Okay

Thomas

Not good housekeeping service

During our stay, we asked the housekeeper if it was possible to switch one of our pillows for a softer one. She dismissed the request, saying all the pillows were the same. However, our friends staying in another room mentioned they had soft pillows available. Additionally, the housekeeping service consistently left us with just two towels each day—no hand towels and only one face towel (the second day, we didn’t have any the first day). This lack of attention to detail was disappointing especially being repeat guests. The front desk gentleman that did the check in for us was very nice and helpful.
Stayed 3 nights in Jan 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Was a nice property Dark walking in and out No hand towels Check out no thanks or receipts Probably would not stay there again
Stayed 3 nights in Jan 2025

8/10 Good

donna

Traveled with family
Best location in Isla on Playa Norte. Beach has eroded some but still plenty of room for beach chairs and umbrella, that are complimentary with stay. Water is crystal clear and warm. Rooms are basic with mini fridge and bottled water. Shower has no pressure, and pack your own hair dryer and beach towels.
Stayed 2 nights in Jan 2025