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Casa Maraf Hotel Boutique - Adults Only

3.5 star property

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Photo gallery for Casa Maraf Hotel Boutique - Adults Only

Front of property
Exterior
Lobby lounge
BBQ/picnic area
Outdoor banquet area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
16, Quetzal, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪17 min walk‬
  • Gaviota Azul Beach
    ‪4 min drive‬
  • La Isla Shopping Mall
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Topaz Suite

In-room safe, desk, blackout drapes, soundproofing

Topaz Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Anethyst Suite

Anethyst Suite | In-room safe, desk, blackout drapes, soundproofing

Anethyst Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Blue Diamond Suite

Blue Diamond Suite | In-room safe, desk, blackout drapes, soundproofing

Blue Diamond Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Red Suite

Red Suite | In-room safe, desk, blackout drapes, soundproofing

Red Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Yellow Diamond Suite

In-room safe, desk, blackout drapes, soundproofing

Yellow Diamond Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Pink Diamond Suite

Pink Diamond Suite | In-room safe, desk, blackout drapes, soundproofing

Pink Diamond Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Aquamarine Suite

Aquamarine Suite | In-room safe, desk, blackout drapes, soundproofing

Aquamarine Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Kitchen

In-room safe, desk, blackout drapes, soundproofing

Grand Suite, 2 Bedrooms, Kitchen

  • 646 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Black Diamond Suite

Black Diamond Suite | In-room safe, desk, blackout drapes, soundproofing

Black Diamond Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Citrine Suite

In-room safe, desk, blackout drapes, soundproofing

Citrine Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Casa Maraf Hotel Boutique - Adults Only

3.5-star hotel in Zona Hotelera
This smoke-free hotel features an outdoor pool, a poolside bar, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and tour/ticket assistance are onsite. Housekeeping is available once per stay.
Casa Maraf Hotel Boutique - Adults Only offers 9 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. 40-inch Smart televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered once per stay. Amenities available on request include irons/ironing boards. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
Casa Maraf Hotel Boutique - Adults Only features an outdoor pool, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A poolside bar is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Casa Maraf Hotel Boutique - Adults Only is a smoke-free property.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • A poolside bar

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 145 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Casa Maraf Hotel Boutique Adults Cancun
Casa Maraf Hotel Boutique Adults
Casa Maraf Boutique Adults Cancun
Casa Maraf Boutique Adults
Casa Maraf Hotel Boutique Adults Only
Casa Maraf Adults Only Cancun
Casa Maraf Hotel Boutique - Adults Only Hotel
Casa Maraf Hotel Boutique - Adults Only Cancun
Casa Maraf Hotel Boutique - Adults Only Hotel Cancun

Casa Maraf Hotel Boutique - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 192 reviews
Rating 8 - Good. 52 out of 192 reviews
Rating 6 - Okay. 16 out of 192 reviews
Rating 4 - Poor. 20 out of 192 reviews
Rating 2 - Terrible. 22 out of 192 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jubal

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was a good budget option if you want to be economical and want to avoid the resorts. It is a good place if you intend to be roaming around the city and will be using the hotel only to crash at night like me. The room given was very spacious enough for 2. It’s nice and quiet and around 20 mins walk to the main happening area. What I did not like about the place was that they did not have someone sitting at the reception 24 hrs and so for any problem I had to call the number listed on Google and then inform the person who picks up who will then communicate it to the guy who is somewhere in the premises. This is a major inconvenience and turn off.
Stayed 3 nights in Feb 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Meh

This is my second stay here the first was in 2019. I really enjoyed it then. This time was a bit rougher, 7 days and no room cleaning. The outside still has the same unfinished rock facade wall from 2019 and the same construction debris. The staff was still very friendly and are the highlight of the place. It is unique and quiet.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sandra A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

John Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was fine, food options are sufficient, distance to places of interest are not the greatest but good for a tight budget. Facilities eg. Pool and washroom, and kitchen area can be improved. If youre only here to enjoy most of the day and sleep at night on a budget then this is the place for you.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marcos

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I would recommend this hotel if you are looking for a cheaper option then a resort stay but something still close to the main hotel zone. The location is perfect as it has stores 5 minutes away and the main beach (playa chac mool ) is only 5 minute drive or 30 minute walk. The hotel itself is very nice staff are friendly I stayed in the blue diamond which was very spacious and had ac and a balcony overlooking the pool . The only negative is there is no door between the toilet and room only covered by the wall.
Stayed 8 nights in Jan 2025

8/10 Good

WAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the quietest place , but its good value. safe area. 15-20 min walk to beaches, grocery store. Topaz room needs a new mattress, sagging on the side close to the tv. Wish Topaz room had a min fridge. Strong cool AC, hot water in shower lasts 1 minute then starts to cool. Excellent wifi strength. Pool was maintained every morning, pool lounnge are swept and outdoor furniture kept clean.
Stayed 10 nights in Jan 2025

8/10 Good

Melvin

Liked: Cleanliness, property conditions & facilities
Gorgeous property..basic rooms. No fridge or microwave. Was woken twice at 7am by a worker knocking on neighbors door for breakfast. Not soundproofed at all. For a basic stay great rates serves its purpose...would rebook in a pinch
Stayed 3 nights in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place excellent staff, I’ve stayed at 100 hotels in cancun this is one I’m coming back to
Stayed 1 night in Nov 2024

8/10 Good

Abril

Liked: Staff & service, amenities, property conditions & facilities
El encargado (Plutarco, creo es el nombre) es muy atento y servicial. Siempre al pendiente de lo que se necesita. La propiedad en sí es limpia, cómoda y bien ubicada.
Stayed 1 night in Oct 2024

10/10 Excellent

German

Great attitude from staff working at the facility
Stayed 7 nights in Oct 2024

2/10 Terrible

Max

Stayed 3 nights in Sep 2024

10/10 Excellent

Ector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

4/10 Poor

Wendy

Traveled with partner
Disliked: Amenities
Staff was friendly, property under construction and was not informed. There is no restaurant or kichen to use,the pool was not full and was dirty. Will not be returning.
Stayed 2 nights in Aug 2024

10/10 Excellent

RIO

Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2024

2/10 Terrible

Bridget

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the single worst hotel experience I've ever encountered. Since we were in Mexico I was careful to choose a hotel that stated there was English speaking staff, there was not. The room itself was stuffy and had an almost stale towel smell. We opened the windows and turned the fan on the highest setting to air it out. The plumbing to the bathroom sink leaked onto the floor. The shower barely dribbled any water out. We had to keep refilling our water bottle in the sink and pouring it on ourself to wash our hair and body off. One of the bathroom lights did not work and the mirror had rust around it. The towels were old, frayed, and rough. The comforter on the bed was worn thin in areas and had frayed seams. The pool was not kept clean and although it was very hot we absolutely did not want to swim in it. The door to our room was not even sealed, you could see into the hallway. And so you could also hear everyone outside of the room as well. But then! The worst thing of all happened! Some complete stranger swiped a room card to our room, opened the door, and walked right in. While we were in bed! All he said was, "Oh sorry, guess they gave me the wrong room card." Seriously?! We ended up moving furniture to barricade the door shut the rest of the night. But regardless, neither of us were able to sleep. At one point we even considered checking out and just paying for another room somewhere else. It was horrible!
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night thinking we were just gonna get a cheap hotel. I’m so glad I found this little hole in the wall. It was such a cute place to like home. We will definitely be back.
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to the hotel, there were nobody in there. Nobody opened me the door. It was a scam, and they stole my money.
Stayed 1 night in Mar 2024

8/10 Good

liam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel as our flight was canceled and rebooked for the next day. Room was large and clean. Security guard onsite at night which made the site feel secure. Neighbourhood was mostly residential and very quiet. Restaurant and convience store nearby.
Stayed 1 night in Mar 2024

8/10 Good

William

Stayed 1 night in Mar 2024

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien la propiedad si uno no quiere estar en los grandes hoteles de Cancun Sencillo, practico y buen precio
Stayed 2 nights in Mar 2024

6/10 Okay

robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quite poor. Owner needs to invest in upkeep more. Stayed in 2 different rooms, both experiences were the same. Both rooms: all sheets, towels were very stained and very old Shower water smelled like sewage Pool filter was not functioning at all, quite dirty Mold growing on ceilings Ceilings cracking and breaking Pillows were lumps of nothing, and stained Beds very hard, and stained Wifi was almost unusable in both rooms Not very quiet, couldn’t get room to be dark enough Pros: No insects / bugs Decent location, closest beach access is 1.6 km away. Cannot access beach from across the street. Staff tried their hardest with what they were given. They tried to bleach the sheets and towels, but they are too old to be bleached again. Cleaning lady did a good job every time, she did everything within her power to make it clean. Reception lady was very nice and helpful. This place is starting to really get old and broken down, owner does not invest enough in proper upkeep. Will not return. If renovations are done, it could be a nice place. Or at least get new sheets and towels! It’s gross!
Stayed 3 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Maraf Hotel is a great value! The location is a short walk from a few food options, and Tortuga Beach and the main Hotel District are also not far! The location is quiet and safe, and the room has everything you need for a pleasant stay. The staff are incredibly helpful!
Stayed 1 night in Feb 2024

2/10 Terrible

Luiz

Disliked: Staff & service, amenities
I tried calling the property multiple times and no answer. I arrived and no one was there to great me. I waited for someone for almost one hour and at the end I left and did not stay. I need a reimbursement
Stayed 1 night in Feb 2024