Ratings based on 956 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
Great location, clean and friendly staff
by A verified traveler
Posted Apr 15, 2024 on Expedia
The beds are not comfortable and the head boards were loose that for every move it hit the wall.
by A verified traveler
Posted Apr 10, 2024 on Expedia
Comment from Hotel Management
Apr 11, 2024 by Mara Villicaña , Hotel Management
Estimado Huésped Agradecemos sus comentarios , seguiremos trabajando para fortalecer nuestras áreas de oportunidad .. lo esperamos nuevamente en Bsea Cancún Plaza ! ! !
by A verified traveler from Aurora
Posted Apr 10, 2024 on Expedia
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Comment from Hotel Management
Apr 11, 2024 by Mara Villicaña , Hotel Management
Estimado Huésped Agradecemos sus comentarios , seguiremos trabajando para fortalecer nuestras áreas de oportunidad .. lo esperamos nuevamente en Bsea Cancún Plaza ! ! !
by A verified traveler
Posted Apr 3, 2024 on Expedia
Stayed there for 4 nights and it was amazing, friendly staff and great location.
Comment from Hotel Management
Apr 3, 2024 by Direccion General, Hotel Management
Thank you very much for sharing your lovely comments about your experience Bsea Cancun Plaza. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. Please know we truly hope to see you again and will be looking forward to your next visit!
by A verified traveler
Posted Mar 30, 2024 on Expedia
Nice property! Loved the infinity pool looking out to ocean. Friendly staff!
Comment from Hotel Management
Apr 1, 2024 by Reservations, Hotel Management
Thank you very much for sharing your lovely comments about your experience in Bsea Cancun Plaza. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. Please know we truly hope to see you again and will be looking forward to your next visit!
by A verified traveler
Posted Mar 24, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by Direccion General, Hotel Management
Thank you very much for sharing your lovely comments about your experience in Bsea Cancun Plaza Hotel. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. We are truly sorry for the inconveniences encountered; despite them, we hope you had a great stay. Please know we truly hope to see you again and will be looking forward to your next visit!
by A verified traveler
Posted Mar 23, 2024 on Expedia
Comment from Hotel Management
Mar 25, 2024 by Reservaciones, Hotel Management
Muchas gracias por sus comentarios daremos seguimiento por el personal y esperamos volver a tenerte en nuestro hermoso hotel
by A verified traveler
Posted Mar 22, 2024 on Expedia
by A verified traveler
Posted Mar 21, 2024 on Expedia
Beautiful views! Excellent staff!
Comment from Hotel Management
Mar 25, 2024 by Reservations, Hotel Management
Thank you very much for your comments we hope to have you again in our beautiful hotel