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All Ritmo Cancun Resort & Water Park - All Inclusive

3.5 star property

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Photo gallery for All Ritmo Cancun Resort & Water Park - All Inclusive

View from property
Water park
Aerial view
View from property
2 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Spa
  • Housekeeping
  • Gym

Explore the area

Map
Km. 1.5 Carretera a Puerto Juarez, Punta Sam, Cancun, QROO, 77500
  • El Meco Archaeological Site
    ‪12 min walk‬
  • Ultramar Ferry Puerto Juárez
    ‪3 min drive‬
  • Plaza Las Americas
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Junior Suite, Sea View

In-room safe, individually decorated, individually furnished

Junior Suite, Sea View

  • 549 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite Royal Ocean View

Junior Suite Royal Ocean View | In-room safe, individually decorated, individually furnished

Junior Suite Royal Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished

Standard Room

  • 409 sq ft
  • Studio
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Jacuzzi Ocean View

In-room safe, individually decorated, individually furnished

Jacuzzi Ocean View

  • 527 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Garden View

Master Suite Garden View | In-room safe, individually decorated, individually furnished

Master Suite Garden View

  • 560 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds

View all photos for Suite Marina View

Suite Marina View | In-room safe, individually decorated, individually furnished

Suite Marina View

  • 549 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Garden View

Garden View | In-room safe, individually decorated, individually furnished

Garden View

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Studio Supreme

Studio Supreme | In-room safe, individually decorated, individually furnished

Studio Supreme

  • 517 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

All Ritmo Cancun Resort & Water Park - All Inclusive

3.5-star aparthotel in Puerto Juarez
Spend the day relaxing on All Ritmo Cancun Resort & Water Park - All Inclusive's private white sand beach or at a complimentary water park before returning for a meal at one of the aparthotel's 5 restaurants. Each apartment offers a TV with cable channels, plus a coffee/tea maker and a dining table. A ceiling fan, a hair dryer, and a safe are among the other amenities that guests will find.
All Ritmo Cancun Resort & Water Park - All Inclusive offers 147 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
A private beach, an outdoor tennis court, complimentary bicycles, and a complimentary water park are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
All Ritmo Cancun Resort & Water Park - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to All Ritmo Cancun Resort & Water Park - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and mini golf.

Dining is available at one of the aparthotel's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This Colonial aparthotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite uncovered self parking is complimentary.

All Ritmo Cancun Resort & Water Park - All Inclusive is a smoke-free property.

El Palmar - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner.
Ostras & Oysters - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Pancho Villa - This restaurant overlooks the garden and specializes in Mexican cuisine. Reservations are required. Open select days.
Góndola - This restaurant overlooks the ocean and pool and specializes in Italian cuisine. Reservations are required. Open select days.
Cena Show Teatro - This buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Beachside massages
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Family friendly

  • Childcare (surcharge)
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Playground

Restaurants on site

  • Cena Show Teatro
  • El Palmar
  • Góndola
  • Ostras & Oysters
  • Pancho Villa

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Toaster

Dining

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Dining table
  • Snack bar/deli

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • Karaoke
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In the city center
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the waterfront

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Gym
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Sailing
  • Ecotours nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 147 units
  • 3 floors
  • Access via exterior corridors
  • Banquet hall
  • Built in 1985
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Free bicycle rentals
  • Garden
  • Grey water recycling system
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Sea Adventure Water Park Cancun
All Ritmo Cancun Resort Water Park All Inclusive
All Ritmo Resort Water Park All Inclusive
Ritmo Cancun Water Park
Ritmo Water Park
All Ritmo Cancun Water Park All Inclusive
All Ritmo Water Park All Inclusive
Sea Adventure Resort Water Park All Inclusive
Ritmo Water Park Inclusive

All Ritmo Cancun Resort & Water Park - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 223 out of 1046 reviews
Rating 8 - Good. 269 out of 1046 reviews
Rating 6 - Okay. 226 out of 1046 reviews
Rating 4 - Poor. 161 out of 1046 reviews
Rating 2 - Terrible. 167 out of 1046 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The water park is so fun!! And the access to the beach is beautiful. If you want to visit Cancun but be further away from the party scene, which is a better spot for families!
Stayed 5 nights in Dec 2024

2/10 Terrible

Diawanda

Traveled with family
Disliked: Amenities, property conditions & facilities
If they can't cool a lot stay at different types of resource to try to get a field up things, but I must say this resort was very disappointing. The staff was never on time. Did not bring towels to the rooms. I have to call tonight during the 4 lights of my stay. Because I have problems with the noise. Come to find out they have employees. That live there and their employees were the ones that was making all the noise. No one did anything about the situation.Would just move me to another room which was even worse. Went to the breakfast area to eat breakfast.One of the staff members was over there, sneezing and literally wiping his face in his nose with nothing but his bare hands.I have to tell the gentleman.Please go and wash your hands.And he did, but got an attitude as well.Would not recommend....
Stayed 3 nights in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness
Cool resort. It caters more to Spanish speaking people
Stayed 4 nights in Dec 2024

10/10 Excellent

Paige Allegra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is SO friendly!!!
Stayed 4 nights in Dec 2024

8/10 Good

Soumitra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice vacation for 5 nights for our family of 4 including two kids. Nice foods in all inclusive. We were staying in a standard room on the other side of the road, towards the water park. Spacious room with two beds. Bathroom was big. Lovely hard-working staffs. Two complaints - this room did not have WiFi. We were asked to upgrade to ocean view for extra $32 per night to have WiFi. We did not. One day it rained heavily. Water was dripping from bathroom top few occasions. But no problem in the bedroom. Overall nice quiet vacation at this beautiful resort.
Stayed 5 nights in Dec 2024

4/10 Poor

Fanny F, Las Vegas

Traveled with family
No communication. Housekeeping was not that good. Far away from society
Stayed 5 nights in Dec 2024

8/10 Good

SURRENDRA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Good for family. Away from the busy downtown area yet close cab ride away.
Stayed 5 nights in Dec 2024

4/10 Poor

Dustin

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Every guest I spoke to was receiving different benefits that the staff couldn’t answer to. The rooms were in poor shape, we had the smell of sewer gas coming into our room and we even changed rooms and then there were flies coming from the drains. There was no food service between 3:00pm-6:00pm. All inclusive meant you had 3 drinks to choose from, anything else was extra money for each drink. Water park was amazing, staff tried to help but most spoke little to no English.
Stayed 14 nights in Dec 2024

8/10 Good

Yeni

Traveled with family
Liked: Room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Christopher, Trion

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent time. Staff was friendly, buffet food was good, reservation dinners were nothing to brag about. For an affordable stay at a smaller, decently quieter resort, I would recommend this place for future stays.
Stayed 5 nights in Nov 2024

10/10 Excellent

Martha Yeaneth Badillo, West Palm Beach

Liked: Cleanliness, property conditions & facilities
Me encantó la playa privada y los eventos que realizan en las noches, el karaoke y sus diferentes culturas mexicanas 🇲🇽
Stayed 3 nights in Nov 2024

6/10 Okay

Crystal

Liked: Cleanliness
Stayed 7 nights in Oct 2024

6/10 Okay

Solange

Traveled with group, Traveled with family
The property was ok, I felt it could have been a little bit more updated. They should spray or bomb the grounds at night to prevent the guests from being terrorized by the mosquitoes.
Stayed 6 nights in Aug 2024

2/10 Terrible

Joseph

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Leaving 1 star is being very generous . Where do I even start . For beginners I just.weapped up my trip here and I was so glad to . The photos and reviews online were so misleading . The rooms very very outdated with uncomfortable beds and poor conditioned bathrooms where the showers leaked everywhere . The food was being and was the exact same every single day with No variety . The hotel was constantly losing power for hours at a time and the WiFi here is a joke . The hotel itself is located in a very unappealing and frankly very rundown area of the island . I am so disappointed with this stay .
Stayed 6 nights in Aug 2024

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It is the first and las time I go to this hotel. Unbelievable general attention, just 3 employees are worth the place: Helodia, Matusalen and Pedro in the bar. I made a big mistake going there
Stayed 11 nights in Aug 2024

4/10 Poor

DIANA PILAR ANDRADE

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
People working in the hotel was nice and helpfull.
Stayed 4 nights in Aug 2024

8/10 Good

mailing

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Una buena experiencia .
Stayed 4 nights in Aug 2024

2/10 Terrible

Yudesh

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I took my kids there for the birthday. It was the biggest mistake, this place so dirty. There was Cockroach on the floor in our room, the food was horrible. The bartender in the waterpark is so rude. BIG DISAPPOINTMENT!!
Stayed 4 nights in Aug 2024

8/10 Good

Insaf

Stayed 6 nights in Aug 2024

2/10 Terrible

Jetmir, Astoria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place!
Stayed 5 nights in Aug 2024

2/10 Terrible

Chika

Disliked: Cleanliness, property conditions & facilities
I wanted a quick vacation for my mum’s birthday and took my daughter and mum on the vacation. I believe for the 7 days we were there, the bed share were not changed. Coffee was there the first day and no more. No fridge accessible. Just go with your own towels because they only give you the big towel and nothing else which they don’t change just refold and hang. The fan kept making an ugly noise like it’s about to fall, TV doesn’t work and if you want to book a tour, they switch things on you. I asked for an adult only tour and was guaranteed I would get it just to be booked on a catamaran trip that I wasn’t interested in. Also with a shopping trip. If you have a wound, get ready to travel to town as they don’t have even a nurse. Please try not to purchase anything from their gift shop, things are worn d Spanish
Stayed 7 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
The resort staff was very hospitable and kind. They make your stay as pleasurable as possible and are always happy to assist you with any questions or needs. The building is well maintained and feels safe and secure for your family. Highly recommend!
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Do not recommend
The hotel is nothing fancy. You get what you pay for. It was pretty clean and all the staff were nice. The rooms are clean, but they refused to give us more than 2 towels after numerous times of asking for more towels. The pool and waterpark were overall fun for the kids. The pool has some missing/chipped tiles and I cut my finger very badly. The waterpark has an extremely rough floor that hurts your feet. The so called game room, kids club, and miniature golf are a joke. The buffet food was decent, but our kids didn’t like it much. You have to dine in an extremely hot room with no breeze from the outside, no fans, and no AC. It’s pretty miserable in July. The restaurants you have to reserve are slightly better. The bars only give you house margaritas or beer unless you pay the upgrade fee of $25/day per adult for premium alcohol. The worst part was I got a massage at the spa and within hours I had a rash all over my body. Luckily it was on our last day. I had to immediately go to the doctor upon arriving back in the US the next day. I’ve never had this happen at any spa in the US.
Stayed 5 nights in Jul 2024

2/10 Terrible

Lionel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nice staff but property needs renovation
Stayed 4 nights in Jun 2024

8/10 Good

Melissa

Traveled with family and small children
Disliked: Amenities
Food was very good. The beds were uncomfortable, and the room and bathroom were outdated.
Stayed 5 nights in Jun 2024