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Adhara Hacienda Cancun

3.0 star property

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Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Las Palapas Park
    ‪10 min walk‬
  • Benito Juarez Municipal Building
    ‪11 min walk‬
  • Plaza 28
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, sun loungers

Adhara Express

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (359)
$81 nightly
The price was $85
The price is $81 total
includes taxes & fees
Adhara Express

About this property

Adhara Hacienda Cancun

3-star hotel in Downtown Cancun
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Adhara Hacienda Cancun provides an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This family-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

Adhara Hacienda Cancun is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio - This poolside bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 180 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 220 to 220 for adults, and MXN 220 to 220 for children
  • Rollaway bed fee: MXN 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 871 reviews
Rating 8 - Good. 292 out of 871 reviews
Rating 6 - Okay. 98 out of 871 reviews
Rating 4 - Poor. 23 out of 871 reviews
Rating 2 - Terrible. 21 out of 871 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ben cheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan, Calgary

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Gabriel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
uncomfortable beds
Stayed 7 nights in Mar 2025

10/10 Excellent

Edith

Traveled with partner
Very beautiful property. Very pleasantly surprised.
Stayed 1 night in Mar 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Room clean. Good sleep. Breakfast great.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleasantly surprised by how beautiful the property was.
Stayed 1 night in Mar 2025

8/10 Good

jaime daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel's location for me as I have stayed in downtown Cancun a few times now was by far the quietest as its location is on a street a few blocks east of the main thorough fare of what is Tulum . The ADO bus station is a short walk as is many Oxxo stores and a nice and big clean groceries store Soriana. Many restaurants seem to have opened on Nader street which said hotel is located all within walking distance and if you like walking adventuring about you will like the location of the hotel! Hotels been around a bit but staff do good job of cleaning her up. The breakfast was great felt like a mini all inclusive breakfast restaurant at a resort kudos to who ever is in charge because everyone was great especially the table crew I traveled with my cousin and since breakfast was included wedropped couple of bucks each for service and never had to serve ourselves anything since we were made guys the whole week...2 servers worked the pool bar after breakfast and another bonus for us as they were fun and helpful and they made us feel welcomed!! Pool area loungers need upgrading there are 24 and half need help..pool area is very nice for you sun worshippers sun is available from about 9 to 5:30 ish beforethe courtyard is sunless. There is a free shuttle to Mandela beach club which is in the middle of hotel zone you need to sign up at security as it fills fast and get coupon for beach club as you get in at half price and beach club was very nice especially the loungers and restro
Stayed 7 nights in Feb 2025

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Staff was friendly and helpful. Room was clean and comfortable. The location was also great. Lot's of good restaurants at a walkable distance and not too far from the beach. It's super close to the Cancun ADO terminal, so it's great if you want to go on day trips to places like Tulum or Playa Del Carmen. A great option if you're on a budget or want to skip the all-inclusive hotel experience.
Stayed 7 nights in Feb 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel,the restaurant Captain, has trained his staff to provide the best service possible. All are courteous, attentive,friendly and appear willing to provide possible. The hotel staff in general provided excellent service. I consider this the best hotel downtown.
Stayed 6 nights in Feb 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was very complete, but I found the fruit to be green or tasteless. The juices were not natural. The bread was also not tasty, as you normally find in Mexico. But the hotel in general was very nice, and the staff was friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lia

Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, amenities
Clean, friendly service
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The Buffet Breakfast and food at the pool bar was very good. Staff was friendly except the front desk. When I asked to use the phone (there are no phones in the rooms) to call a 1-800 number to our airline. I was told their phones can not call 800 numbers. No help was offered.
Stayed 4 nights in Jan 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy cómodo y agradable

Hotel muy bien cuidado. El desayuno abundante, sabroso y variado. La atención excelente.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Marlan

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was nice, for the money I paid it was ok. The staff was very friendly and helpful. I wouldn't necessary visit there and again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Serafin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, staff really pleasant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay prior to heading out to Progreso. The hotel was great and so was the staff. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stafe very friendy. the citio Taxi Not Good
Stayed 7 nights in Jan 2025

6/10 Okay

Kemuel

Traveled with family and small children
Liked: Cleanliness, staff & service
Booked for me and my wife and 2 kids they charged us 1350 so e thought hey not bad next thing you know we get they they claim i only booked for 2 people when i know i did 4 and took a screenshot showed it to the manager, he didnt care i already knew i was going to be scammed once i walked into the place cause seems like all of mexico is a scam any way i ended up having up pay 700 extra for my 2 kids to stay in the same exact room we already staying in, the police scammed us 2 minutes away from the hotel even lol
Stayed 8 nights in Dec 2024