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Novotel Canberra

4.5 star property

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Photo gallery for Novotel Canberra

Lobby
Sports facility
In-room safe, individually furnished, desk, laptop workspace
Exterior
Indoor pool, a heated pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Australian National University
    ‪4 min walk‬
  • Canberra Centre
    ‪4 min walk‬
  • Australian War Memorial
    ‪4 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

In-room safe, individually furnished, desk, laptop workspace

Apartment, 1 Bedroom

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from room

Crowne Plaza Canberra by IHG

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1002)
The price is $102
per night
$112 total
includes taxes & fees
Apr 20 - Apr 21
Crowne Plaza Canberra by IHG

About this property

Novotel Canberra

4.5-star hotel in Canberra City Centre
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Canberra offers 286 accommodations with laptop-compatible safes and slippers. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Novotel Canberra provides a hot tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Canberra has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
First Edition - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
First Edition Bar - This bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 32 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 30 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • First Edition
  • First Edition Bar

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 0 to 16 for children
  • Self parking fee: AUD 32 per night (in/out privileges)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Novotel Canberra Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 278 out of 1006 reviews
Rating 8 - Good. 310 out of 1006 reviews
Rating 6 - Okay. 204 out of 1006 reviews
Rating 4 - Poor. 140 out of 1006 reviews
Rating 2 - Terrible. 74 out of 1006 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cathy

Stayed 1 night in Dec 2024

2/10 Terrible

Garth

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Stayed 1 night in Jan 2025

4/10 Poor

Steven

Traveled with family
Disliked: Property conditions & facilities, room comfort
Hotel is in need of an upgrade Very outdated rooms Bath was rusted Beds were uncomfortable Won’t be staying here again
Stayed 2 nights in Jan 2025

4/10 Poor

Sara

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
Have stayed at the Novotel in years past but this has by far been the most disappointing. Long lines for check in, our room cards didn’t work on first attempt so had to go and join the queue again and wait. Got to the room and the room is very tired and dirty - questionable marks on the carpet and wall, dirty glassware, no toilet brush. The bed was very uncomfortable and no block out blinds. We have stayed in other Novotels before and they are of much higher quality than this, even previous years we haven’t had this poor a stay. There was also a blood stain mark on the wall in the corridor and empty alcohol bottles and rubbish in the lifts. The parking situation is a shambles without the valet parking with cars parking with no regard to the signage, parking in spots which weren’t car spots and car trailers parked across several spots with no one policing it, which is a joke. Had to park in the council car park two blocks down. Despite being happy with our stays in previous years, this has put a damper on our weekend away and we will not be returning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Dec 2024

4/10 Poor

Carlo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

EMMA, Wagga Wagga

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was terribly outdated. Furniture and room need an upgrade. No microwave in the room. Balcony view was terrible. Extremely disappointed considering we have chosen to stay at many Novotels. This was by far the worst we have stayed at. Extremely disappointed and will not be staying again.
Stayed 1 night in Dec 2024

6/10 Okay

Lai

Traveled with family and small children, Traveled with group
Liked: Cleanliness
Location to central businesses was good. Plenty of eating options. Rooms were clean. Car park was full so had to park in nearby public parking. Price for parking was descent, $10 overnight but the inconvenience of walking extra couple of blocks to collect car made it annoying for bag drop off and pick up.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald, Minto

Liked: Cleanliness, staff & service, property conditions & facilities
Always the best stay and perfect location.
Stayed 1 night in Dec 2024

8/10 Good

Mi Hwa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like sauna,gym and pool.
Stayed 2 nights in Dec 2024

8/10 Good

Benxiang

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Belinda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is so dated, furniture in the room is old and damaged. Bathroom was old, worn and damaged. Paid for buffet breakfast but could not get a table because the restaurant was so understaffed and not clearing tables. Parking is not available majority of the time. The lifts are tiny so you have to wait a long time for one to become available. We will not be staying at this Novotel again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aniket

Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Stayed 1 night in Dec 2024

8/10 Good

Sukrita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chess

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charged for parking and wifes breakdast without being told i would be charged, not happy, wont be back!
Stayed 1 night in Dec 2024

2/10 Terrible

Linda Marie

Stayed 1 night in Dec 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Reasonably priced.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Albert

Business traveler
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Tamzin

Stayed 1 night in Nov 2024

8/10 Good

Irmgard

Liked: Cleanliness, amenities
Exellent position
Stayed 3 nights in Dec 2024