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Mercure Canberra

3.5 star property

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December 2024
January 2025

Photo gallery for Mercure Canberra

Room, 1 King Bed (Pet) | Minibar, in-room safe, desk, soundproofing
Courtyard view
Garden
Reception
Minibar, in-room safe, desk, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
39 Limestone Avenue, Braddon, ACT, 2612
  • Australian War Memorial
    11 min walk
  • Canberra Centre
    11 min walk
  • Civic Square
    16 min walk
  • Canberra, ACT (CBR-Canberra Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed (Pet)

Room, 1 King Bed (Pet) | Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed (Pet)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Loft, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft, 1 King Bed

Deluxe Loft, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Deluxe Loft, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Novotel Canberra

Pool
Hot Tub
Free WiFi
Restaurant
3.6 out of 5, Good, (1001)
The price is $97
per night
$107 total
includes taxes & fees
Jan 1 - Jan 2
Novotel Canberra

About this property

Mercure Canberra

Hotel in Braddon
Along with 2 restaurants, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center. Housekeeping is available on request.
Mercure Canberra offers 129 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Mercure Canberra has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Olims Bar & Bistro - This bistro specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Courtyard Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast only. Open select days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AUD 15 per 24-hour period)
  • Available in some public areas: Free WiFi; wired internet (AUD 15 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (AUD 15 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 26 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Courtyard Restaurant
  • Olims Bar & Bistro

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1927
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 26.00 per person
  • Fee for in-room wired internet: AUD 15.00 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Uncovered self parking fee: AUD 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Canberra Mercure
Mercure Canberra Hotel
Mercure Canberra
Mercure Canberra Hotel
Mercure Hotel Canberra
Mercure Canberra Braddon
Mercure Canberra Hotel Braddon

Mercure Canberra Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 323 out of 1001 reviews" "
Rating 8 - Good. 391 out of 1001 reviews" "
Rating 6 - Okay. 186 out of 1001 reviews" "
Rating 4 - Poor. 73 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
After three years of going to the Mercure 3-5 times a year I finally met a grouchy desk person. Who didnt understand I couldnt get your new onlne site to work so I used expedia. This ruffled her feathers. So they gave me the kingbed Rm 410 with the heate system kicking on every hour. I lost my card for 2024 or never got it and I was promoted to Gold when booking into Accor's Surfers Hotel 4 weeks before. After 18 years (with a short divorce break) of staying in ACCOR Hotels across NSW ACT and Qld I had a person question my Gold membership. Yet when I stayed at the Fairmont in Katoomba, Serena at the desk downloaded the APP for ACCor on My phone. Showing my Gold Status. I was humbly perplexed by the receptionist at Mercure Canberra. Oh well bad day, I guess. Walter
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had breakfast included with our stay which was enjoyable. We have stayed here before and didn’t mind it as a base for exploring around Canberra.
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with nice central courtyard, located near the War Memorial with clean rooms and friendly staff.
Stayed 1 night in Sep 2024

6/10 Okay

laura

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night's rest
Spacious room, would return for next trip to Canberra
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Sarah-Jane

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and simple accommodation
Stayed 1 night in Aug 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loft rooms highly recommended
Loft rooms are marvellous. Spacious, clean, warm, comfortable. Beds are extremely comfortable and bathrooms have a bathtub. Worth the extra. My go-to when staying in CBR
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Vedette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well placed, close to the Canberra Plaza and the War Memorial. The hotel could do with an upgrade; however the room was clean, the bed comfy. I would stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Leanne

Liked: Cleanliness, property conditions & facilities, room comfort
Grand old hotel. Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and bed for an overnight stay. It was a very cold night and as a result the bathroom was very chilly. There was no bathroom heating.
Stayed 1 night in Jul 2024

10/10 Excellent

Nina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice split level room and great buffet breakfast.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful heritage property but a bit of a maze
The TV in our room didn't work (reported to reception on checking out - didn't realise it wasn't working until 9pm). Trying to find our room from the secure carpark, even with map in hand, was a challenge. We were only there one night but our room was upstairs in an area without lift access. If it was a longer stay it wouldn't bother me, but dragging bags up one afternoon and back down the next morning isn't a great experience. Breakfast was included in our stay but the breakfast room was very crowded.
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Stayed 1 night in Jul 2024

6/10 Okay

Kina

Liked: Cleanliness, staff & service, amenities
King sized bed was unfortunately not fit for royalty, very hard and difficult to sleep in. Housekeeping staff were wonderful although I feel like bathrooms don't get cleaned as well as they should (pink mold in grout in shower). In saying that, room was always tidied with fresh towels upon return, and without any issues. All housekeeping staff I encountered in the hallways were very polite. Biggest gripe was that the parking code was changed and I was not notified which was annoying suprise at 11:30pm. Still, very convenient location, parking (with the right code) is plentiful, easy, and secure, and aside from someone's small yappy dog the first night, very quiet.
Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Convenient location, good price and value. Room was cold and the space heater was not sufficient.
Stayed 1 night in Jul 2024

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The main light flickered after being on for 3min. The conditioner bottle in bathroom was broken and did not dispense conditioner. The air conditioner was noisy and had to be turned off so we could sleep.
Stayed 1 night in Jul 2024