Crowne Plaza Canberra, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Canberra, an IHG Hotel

View from room
Interior
Minibar, in-room safe, desk, laptop workspace
Exterior
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Bar
  • Pool

Explore the area

Map
1 Binara Street, Canberra, ACT, 2601
  • Canberra Centre
    ‪3 min walk‬
  • National Convention Centre
    ‪4 min walk‬
  • Civic Square
    ‪6 min walk‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Park View (Glebe Park View)

  • 344 sq ft
  • Park view
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 King Bed, Park View (Glebe Park View)

  • 427 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Park View (Glebe Park View, Rollaway)

  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Park View

  • 356 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Jetted Tub

  • 1067 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 356 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • 356 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Park View

  • 356 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible Bathroom

  • 356 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed (2 Floors)

  • 1281 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Canberra, an IHG Hotel

4-star Canberra hotel, connected to the convention center in Canberra City Centre
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Canberra, an IHG Hotel offers 296 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desk chairs. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Crowne Plaza Canberra, an IHG Hotel provides a fitness center and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Crowne Plaza Canberra, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Redsalt Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Binara One - This bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (AUD 35 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Binara One
  • Redsalt Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (1,076 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Breakfast Inclusive Rate: Guests who booked a rate that includes breakfast will receive breakfast for up to 2 adults sharing a guestroom. Breakfast fees apply for additional guests

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 23 to October 31:
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 18 for children
  • Covered self parking fee: AUD 35 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 65.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September 26 to May 02
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canberra Crowne Plaza
Crowne Plaza Canberra Hotel
Crowne Plaza Canberra
Crowne Plaza Hotel Canberra

Crowne Plaza Canberra, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 461 out of 1006 reviews" "
Rating 8 - Good. 318 out of 1006 reviews" "
Rating 6 - Okay. 142 out of 1006 reviews" "
Rating 4 - Poor. 60 out of 1006 reviews" "
Rating 2 - Terrible. 25 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathrooms were a bit tired. House keeping could have been better. Staff were excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Badi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gabi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024

8/10 Good

Sanjeeva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Shana

Liked: Cleanliness
Not easy parking
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was superb as was all service and hotel overall.
Stayed 3 nights in Oct 2024

8/10 Good

Andreas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The stay was great , it was just that the property appeared a little rundown and untidy, especially the bathrooms
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but room is not that soundproof (could hear people outside at night). The tv is nice! Clean bathroom and very comfortable bed. Will stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Traveled with family
Disliked: Amenities, property conditions & facilities
We usually stay at the Diplomat when in Canberra but thought we would try something different this time. Our stay at the Crowne was disappointing and we will not be staying again. The Crowne is ageing rapidly and quickly becoming 2-3 star accommodation. The CBD location is good. Parking is limited and difficult - unbelievably at extra cost and somewhat of a lottery as to whether a spot is available. The fit-out is tired and outdated. It feels grubby. The bathrooms have obviously never been updated since being installed 30-odd years ago. No Netflix, etc??? The block-out window blinds are effective though. Carpet needs replacement, new paintwork required, decor is dated. Breakfast buffet was good and a decent range of options were available - the Crowne exceeds the Diplomat on this offering. The ground/lobby common areas were a good standard. No common coffee machine for after hours - it's 2024?!? Anyway, it's past time to get the place in order - hire a consultant if necessary. You are trading on past performance that has long since expired.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aida

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Oct 2024

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were lucky to be upgraded on our second night to a one bedroom suite! Just lovely. The staff are very professional and eager to ensure a lovely stay. The room was amazing! Red salt restaurant delicious and highly rated by our 11 year old. We will be back!
Stayed 2 nights in Oct 2024

4/10 Poor

Meifeng

Disliked: Cleanliness, staff & service, property conditions & facilities
Placed us on the first floor, no privacy whatsoever. If they specified this on our purchase, we would not choose it. Not happy. Renovation is also out of date, and bedding is old. We don’t think it is a four stars hotel as they advertised, it is a three stars hotel at the most.
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in a few spot to access shopping and fanatic dining options. The room, particularly the bathroom is very dated, and desperately needs updating. The beds were doubles which was not a comfortable sleep for 2 adults and 2 teenagers. We won’t be booking here next visit. Staff were friendly though!
Stayed 1 night in Sep 2024

8/10 Good

Gaudioso Jr, Claremont Meadows

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 1 night in Sep 2024

10/10 Excellent

Fritzie Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a great time staying at the hotel! Very friendly staffs too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was a bit disappointing...the dinner was only average. the breakfast buffet was excellent. All very good otherwise.
Stayed 2 nights in Sep 2024