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Hotel Helen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Helen

Front of property - evening/night
Aerial view
Triple Room | Minibar, in-room safe, desk, free cribs/infant beds
Reception
Standard Double or Twin Room | Minibar, in-room safe, desk, free cribs/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Kemalpasa Mah. Cumhuriyet Meydani No 57, Çanakkale, Canakkale, 17100
  • Canakkale Clock Tower
    1 min walk
  • Canakkale Kordon
    2 min walk
  • Çanakkale Pot
    3 min walk
  • Çanakkale (CKZ)
    8 min drive

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, free cribs/infant beds

Single Room

  • City view
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, free cribs/infant beds

Standard Double or Twin Room

  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free cribs/infant beds

Triple Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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Room

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Free WiFi
Air conditioning
Parking available
4.0 out of 5, Very Good, (94)
The price is $51
per night
$57 total
includes taxes & fees
Dec 9 - Dec 10
Ador Troia Hotel

About this property

Hotel Helen

3-star Çanakkale hotel with restaurant
This hotel features a restaurant, 24-hour room service, and a meeting room. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free cruise terminal shuttle. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Helen offers 42 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking and valet parking are complimentary.

Hotel Helen has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free cruise terminal shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Helen Canakkale
Hotel Helen Canakkale
Helen Hotel Canakkale
Hotel Helen Hotel
Hotel Helen Çanakkale
Hotel Helen Hotel Çanakkale

Hotel Helen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 93 reviews" "
Rating 8 - Good. 35 out of 93 reviews" "
Rating 6 - Okay. 13 out of 93 reviews" "
Rating 4 - Poor. 3 out of 93 reviews" "
Rating 2 - Terrible. 4 out of 93 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ghassan

Liked: Cleanliness, property conditions & facilities
Good location but poor services
The location is good however the internet connection is weak inside the room and the tv screen is small and in B&W. The staff in the hotel couldn't provide a tourist map of the area.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 3-star Hotel
An excellent 3 star hotel right in the center of Canakkale. Spacious room with comfy bed. Nice view of the Dardanelles. Very good breakfast with excellent service.
Stayed 3 nights in Mar 2023

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, and great parking. Very good.
Stayed 1 night in Sep 2022

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great , staff is helpful and tourist services are a block away
Stayed 1 night in Aug 2020

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and has great AC
Stayed 1 night in Aug 2020

10/10 Excellent

Bogdan, București

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice ,would recommend with all my heart .
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The hotel was in a great location and walkable to lots of restaurants and the waterfront. The staff were very friendly and extremely helpful, helping us buy bus tickets and showing us where to go. The room was good too and good value for money.
Stayed 2 nights in Apr 2019

6/10 Okay

Ali, Lebanon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it os in the heart of the close close to everything,, u can see the ferry sail off from the window.. what i dont like the room is a bit tight but the bed is cozy,, The parking not that confi.. pretty tight.. When i parked id rathe to not to move my car again to go any place far bc of the parking
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient comfortable place in Çanakkale
Don't know what it is officially rated but it felt three star. Provided everything I expect (nice clean room, ensuite, nice breakfast etc), so no complaints and quite pleased. Was particularly delighted that I was allowed in early in the day before check-in time (low season though). Hotel is just across from ferry port and at the centre of town. Very convenient. Reasonably priced
Stayed 2 nights in Dec 2018

8/10 Good

Sue, Burgess hill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located near the ferry terminal. We unfortunately had to cut our visit short due to family bereavement.
Stayed 4 nights in Oct 2018

10/10 Excellent

Vittoria, london

Liked: Cleanliness, property conditions & facilities, room comfort
Very central location
Lovely central hotel. Very comfortable and stylish rooms. Spotlessly clean too. Had a lovely sea view. Breakfast was nice although staff not particularly friendly. Also thought the reception staff were okay but not particularly friendly. Shop around if you want to do trips to Troy and Gallipolli. I booked Crowded House tours with Truva travel not far from the hotel. Cheapest but very good too.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Checkin sıkıntılı
Stayed 1 night in Aug 2018

4/10 Poor

Susan

Liked: Cleanliness
Get Sick and Get Scammed - Foul Play
The street price was120 Turkish lira compared to nearly 40$ on hotels.com. I got sick and had to extend. They automatically charged the expensive rate WITHOUT my permission. Hotels.com do they have your permission to charge my card for a second night? How dare you? How dare they? Is this a game you both play?
Stayed 1 night in Aug 2018

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A plrasant stay
The staff were friendly and helpful the breakfast was good and the area was lovely
Stayed 1 night in Jul 2018

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great hotel. Staff incredibly friendly and accommodating. Right in centre and super close to ferry port. Breakfast good. Really good value for money.
Stayed 1 night in Jun 2017

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very good value.
Had a nice stay here. The hotel is modern and comfortable with a great location very close to the restaurant district, and bus and ferry stations. Breakfast was pretty good and staff nice. No complaints about this place. Good value.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfortabke. Just in the city cente
Nice stay. Close to all. Clean and comfortable. Breakfast is full and quiet nice. Hotel price is reasonable.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
It is a great hotel in a great location. Definitely a great value for the money. It is right at the center of the city, with easy access to everywhere, and the rooms are big for a non-US hotel, especially one in a small town.

8/10 Good

David J Barton, Hereford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Helen, fully recommended.
Terrific location, great town.

10/10 Excellent

Carob, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Great hotel, right in the middle of Cannakale, it's there just as you get off the ferry!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Booking Issue
Booked a double room with 1 bed. Room had 2 single beds. When attempted to discuss this was told for the price this was what you got and that was that!

6/10 Okay

Helen, London

Great Location
Great Location right next to the pier. Shops and Restaurants right on your doorstep but can be a little noisy at night because of the main road. Would stay again

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ismail

Stayed 2 nights in Aug 2024