Santuario Palace Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Santuario Palace Hotel

2 outdoor pools, sun loungers
Bar (on property)
Exterior
Restaurant
In-room safe, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Av. Getúlio Vargas 501, Aparecida, SP, 12570-000
  • Aparecida Shopping Center
    ‪3 min walk‬
  • Padre Vitor Coelho de Almeida Event Center
    ‪7 min walk‬
  • Aparecida Market
    ‪8 min walk‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Triple Room (3 Solteiro)

  • Sleeps 3
  • 3 Twin Beds

Standard Quadruple Room (4 Solteiro)

  • Sleeps 4
  • 4 Twin Beds

Standard Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About this property

Santuario Palace Hotel

Aparecida hotel close to Basilica of the National Shrine of Our Lady of Aparecida
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Santuario Palace Hotel offers 200 air-conditioned accommodations with laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
2 outdoor swimming pools are on site along with a sauna and a fitness center.
Santuario Palace Hotel features 2 outdoor swimming pools, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Aparecida hotel also offers a terrace, a vending machine, and a front-desk safe. Parking is available onsite for a surcharge.

Santuario Palace Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Santuario Palace Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (BRL 20 per day)
  • Uncovered self parking on site (BRL 20 per day)
  • Uncovered valet parking on site (BRL 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: BRL 20 per day
  • Uncovered valet parking fee: BRL 20 per day
  • Nearby parking fee: BRL 20 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

SANTUARIO PALACE HOTEL Hotel
SANTUARIO PALACE HOTEL Aparecida
SANTUARIO PALACE HOTEL Hotel Aparecida

Santuario Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 192 reviews" "
Rating 8 - Good. 54 out of 192 reviews" "
Rating 6 - Okay. 32 out of 192 reviews" "
Rating 4 - Poor. 24 out of 192 reviews" "
Rating 2 - Terrible. 9 out of 192 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LORIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Basilica and everything near by.
Stayed 2 nights in Mar 2024

8/10 Good

Séfora

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place.
Stayed 1 night in May 2023

10/10 Excellent

KARINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Urânia

Liked: Staff & service, property conditions & facilities, room comfort
Atendeu ao que precisávamos.
Nem podemos avaliar muito, pois foi somente uma diária e atendeu as necessidades, ainda mais que é o período de maior movimento por conta das festividades da Padroeira. Maior destaque fica para o atendimento, pois todos os funcionários foram super cortês, inclusive de deixarmos bem a vontade, sem frescura. A suíte simples, mas tudo funcionando e sem problemas. Talvez só necessário melhorar na limpeza do box, pois tinha cabelo no vidro e reforma da porta do banheiro, pois está descascando. Café da manhã com bastante variedade e tudo fresquinho. Sentimos por não ter curtido o espaço do bar/piscina/jacuzzi, parecia ser bem legal, familiar. Tinha visto algumas queixas sobre o hotel no quesito da limpeza, mas ao meu ver, os hóspedes é que precisam melhorar, serem mais responsáveis e respeitosos, dizemos isso por conta de ver um monte de batatas fritas jogada num canto. Custa todos colaborarem para terem um lugar melhor? Parece que fazem de propósito. No mais, só temos gratidão pela acolhida.
Stayed 1 night in Oct 2024

10/10 Excellent

Eva Aparecida

Stayed 4 nights in Sep 2024

10/10 Excellent

Gleison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

aladim

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

MARCELO FREITAS

Traveled with family
Liked: Cleanliness
Razoável, chuveiro e torneiras do quarto, precisando de manutenção.
Stayed 1 night in Sep 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo de acordo com as propagandas.
Escolhi o Santuário pelas avaliações dos usuários e o fato de estar próx. a Basílica também foi uma opção. Acomodações ótimas, funcionários prestativos e educados. Café da manhã bem servido com boas opções. Obrigado voltaremos!!!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOM PRECISANDO DE REFORMA
Hotel precisando urgente de uma reforma, péssimo banheiro, recepção antiga, bar da piscina com som ao vivo e alto até 21hrs, dando para escutar do 11° andar, resumindo precisando de uma reforma geral. Ponto positivo café da manhã, excelente.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanderlam Jae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia muito boa, já me hospedei outras vezes indo de excursao
Stayed 2 nights in Jul 2024

6/10 Okay

Rodrigo

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Rafaela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Dentro do esperado. Porém, me decepcionei com o jantar do hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Solange Maria de Lima Soa

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Aline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Hotel tem uma localizacao excelente em relação a basílica é em frente, o café da manha muito bom...mas se você quer silêncio para descansar isso nao vai ter...fiquei de sabado pra domingo...no hotel tinha musica ao vivo a partir das 19h...e um barzinho próximo com musica tbm...parecia estar dentro do quarto...ficou até bem tarde muito barulho...musica muito alta...e o estacionamento do hotel custa R$ 20,00 o que nao é informado no ato da reserva
Stayed 1 night in Jun 2024

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrivel
Hotel atendeu todas as minhas expectativas, com certeza voltarei nele. Atenciosos e bom serviço, boa localização, e excelente cafá da manha, principalmente o capuccino.
Stayed 1 night in Jun 2024

10/10 Excellent

Rubia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente estadia
Stayed 1 night in Jun 2024

10/10 Excellent

Rubia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente estadia sem problema algum 👏🙏
Stayed 1 night in Jun 2024

10/10 Excellent

Josiane

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

LUIS

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, funcionários atenciosos;café da manhã bom, com variedades...
Stayed 2 nights in Jun 2024

10/10 Excellent

Cleuber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muito bom
Apto pequeno p uma cama casal e uma solteiro bem pequena... tudo limpo e funcionando, destaque para otima ducha do chuveiro. Cafe da manha muito bom. Garagem 30 reais por noite mas vale a pena. Apesar de ficar de frente a basilica é uma boa caminhada ate uma das entradas de acesso e depois na parte interna ate entrar na basílica. Ponto negativo o forte cheiro de cigarro na recepção. Voltarei outras vezes.
Stayed 2 nights in Jun 2024