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Pousada Quilombo Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pousada Quilombo Resort

Exterior
Lounge
Lounge
Exterior
Fireplace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
Est. Ver. Benedito Candido Ribeiro, 1403, São Bento do Sapucaí, SP, 12490-000
  • Capelinha De Mosaico
    3 min drive
  • Cachoeira dos Amores
    9 min drive
  • Restaurante Trincheira
    1 min walk
  • Emílio Ribas (Abernéssia) Station
    82 min drive

Room options

Apartamento Standard

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vila

Apartamento Vila | Minibar, in-room safe, desk, free WiFi

Apartamento Vila

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartamento Comfort

Apartamento Comfort | Minibar, in-room safe, desk, free WiFi

Apartamento Comfort

  • 365 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Pousada Quilombo Resort

3.5-star São Bento do Sapucaí hotel with in-room fireplaces
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Pousada Quilombo Resort offers 40 accommodations with fireplaces and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This São Bento do Sapucaí hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Pousada Quilombo Resort features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a children's pool, a spa tub, and a fitness center. Complimentary uncovered self parking is available on site.

Pousada Quilombo Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Trincheira e Trattoria - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trincheira e Trattoria

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Volleyball
  • Ziplining

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Fireplace
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50.00 per pet, per night
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 50.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Quilombo Resort Sao Bento do Sapucai
Quilombo Sao Bento do Sapucai
Pousada Quilombo Resort Hotel
Pousada Quilombo Resort São Bento do Sapucaí
Pousada Quilombo Resort Hotel São Bento do Sapucaí

Pousada Quilombo Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 41 reviews" "
Rating 8 - Good. 8 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Pristine condition in this hotel. Large comfortable room, with fireplace. Absolutely gorgeous settings. Excellent breakfast. We love it
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelo preço eu esperava um pouco mais do café da manhã e como fomos no final de semana do Dia dos Namorados eu também esperava que hotel fosse oferecer algum mimo. No mais estava tudo muito bom e o local é lindo demais.
Stayed 2 nights in Jun 2021

10/10 Excellent

EDMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom lugar para descansar
Stayed 2 nights in Sep 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a vista da pedra do Baú
Pousada comotima estrutura, funcionários gentis. Acomodação boa
Stayed 3 nights in Aug 2024

8/10 Good

Andreia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

LETICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito gostoso!
O local é belíssimo e super confortável. Restaurante com a melhor truta que já comi e funcionários muito atenciosos em todos os setores. Só tivemos um problema pontual pq o vaso do banheiro entupiu 2x nos 5 dias que ficamos hospedados, porém acredito que isso seja por conta de hóspedes anteriores que podem ter jogado papel no vaso ou coisa do tipo. Vale talvez deixar aquelas plaquinhas pra não jogarem nada. De forma geral amamos e vamos voltar !
Stayed 4 nights in Jul 2024

10/10 Excellent

ADALBERTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Luiz Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Localização muito boa, local tranquilo e agradável, equipe muito acolhedora, limpeza do quarto muito boa. Faz falta ar condicionado no quarto e televisão com mais opções de canais.
Stayed 3 nights in Apr 2024

10/10 Excellent

Luiz Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar , agradável , porém nos quarto tinha formigas . O atendimento do restaurante na sexta deixo a desejar .. porém no sábado melhorou .
Stayed 2 nights in Apr 2024

10/10 Excellent

PAMELA FELIX

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amei tudo ! Pousada incrível em lugar maravilhoso !
Stayed 1 night in Jun 2023

10/10 Excellent

Marisa

Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada mais que perfeita!
Lugar encantador, com vista pra pedra do Baú de todos os pontos da pousada. Restaurante Trincheira excelente e café da manhã variadíssimo ... incluindo comida vegana! Chalé confort com lareira na medida para casal.
Stayed 3 nights in Sep 2022

6/10 Okay

Renato

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Decepcionou
O hotel está numa localização privilegiada com uma boa estrutura mas precisa de uma revitalização. Móveis e cortinas um tanto envelhecidos. Muitos reparos a serem feitos. Funcionários muito educados e solicitos, o que não compensa a falta de conforto no café da manhã. As mesas não ficam arrudas com louças e talheres, o que facilita saber quais estão disponíveis, fazendo com que o hóspede tenha que buscas tudo que necessita. Outra grande falha: na véspera da hospedagem perguntei ao hotel se seria possível fazer um checkin antecipado e a resposta não foi nem positiva nem negativa, foi um “vou verificar se conseguimos”, só.
Stayed 3 nights in Aug 2022

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma ótima experiência no interior de SP
A pousada proporcionou a mim e minha familia uma excelente experiência. Atendimento, instalações, gastronomia e atividades que superaram nossas expectativas. Saímos revigorados e pretendemos voltar assim que for possível.
Stayed 2 nights in Jun 2022

10/10 Excellent

Rosely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso em São Bento do Sapucaí
Local bastante agradável. Ficamos no quarto "vila" e tínhamos uma vista linda através da sacada do quarto. A pousada tem estrutura completa, com piscina e jardins bem cuidados. O quarto é confortável, tem até lareira! O café da manhã deixa um pouco a desejar, pois sentimos falta de pães ou biscoitos macios e saborosos. Estes alimentos eram produzidos na própria pousada, com aparência bem melhor do que o sabor. O maior problema foi que tínhamos reservado e pago por 6 noites a partir de 20/10 e o sistema só reconhecida a data de entrada como 21/10. Mas a situação foi resolvida e nos preparam um quarto logo que chegamos
Stayed 6 nights in Oct 2021

6/10 Okay

Renata

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pro preço da diária, precisa melhorar bem.
Equipe muito mal treinada de forma geral, mas principalmente no restaurante. Café da manhã e uma decepção. Frios ressecados, não vi nada da região, bolo ok, pão ok. Não tem uma torradeira ou sanduicheira, reposição demorada. Carta de vinhos sem nenhum vinho da região, não vi nenhum queijo da região. Check in sem ninguém para ajudar com as malas, fora que o estacionamento é bem longe do quarto que eu fiquei, chegamos a noite, cansados e nenhuma ajuda nesse sentido…. Se a diária valesse 600,00 eu não teria reclamado. hotel lotado e só uma massagista…. Entao um final de semana a 2.500,00 fora a alimentação, achei que o hotel não entrega tá longe de entregar o que cobra. Fora que escolhi um quarto no app e depois me disseram que não poderia levar criança pra esse quatro, apenas na alta temporada, o que não faz nenhum sentido…..
Stayed 2 nights in Sep 2021

10/10 Excellent

Gleide Mercia

Stayed 1 night in Sep 2021

6/10 Okay

Camila

Disliked: Cleanliness
Custo beneficio não condiz com o valor pago
Achei muito caro pelo que é oferecido, acredito ser mais nome do que realmente tem no local. Ao chegar a moça na recepcao era bem seca e nos passou o minimo de informacao, eu havia entrada em contato pelo zap avisando que levaria o pet, mas acho que nao foi anotado, quando cheguei com minha cachorra essa funcionaria achou ruim que naontinha anotado e disse que ru nao havia avisada, falei para ela olhar o zap que estava la, achei bem grossa e com pouca vontade. Apos nos instalarmos no quarto e vendo que havia mudado a recepcionista voltamos a recepção e tiramos as duvidas. Os demais funcionarios todos sao muito simpaticos e prestativos. O local é muito bonito porem todo o servico é terceirizado e caro, o cafe da manha é bem simples, sem variedade, os bolos vão passando de dia em dia ate acabar. A limpeza do quarto aparenta ser boa, porém como estava muito frio peguei as cobertas no guarda roupa e tinham varios cabelos grudados nos cobertores. A internet não funcionava, a tv a cabo tambem nao, tivemos que chamar a manutenção no dia seguinte para arrumar e era um cabo desconectado atras do aparelho, acho que poderiam deixar o local pronto para receber as pessoas. No uqarto que fiquei a torneira do banheiro e chuveiro não fechavam muito bem tinha que ficar forçando se não ficava pingando e gastando agua. Como comentei acho que devem melhorar muito para cobrar o valor que se é cobrado, porque o custo beneficio nao vale a pena.
Stayed 2 nights in Jul 2021

10/10 Excellent

Valeria

Stayed 3 nights in Jul 2021

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021