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Ort Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ort Hotel

Fitness facility
View from property
Indoor pool, outdoor pool, open 10:00 AM to 6:00 PM, sun loungers
Premium bedding, down comforters, minibar, in-room safe
Steam room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
R. Eng. Gustavo Kaiser, 165, Campos do Jordão, SP, 12460-000
  • Araucaria Chocolate Factory
    20 min walk
  • Centro Universitário Senac - Campos do Jordão
    5 min drive
  • Campos do Jordão Convention Center
    5 min drive

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, minibar, in-room safe

Premier Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Chalet

Classic Chalet | Premium bedding, down comforters, minibar, in-room safe

Classic Chalet

  • 1184 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Chalet

Presidential Chalet | Premium bedding, down comforters, minibar, in-room safe

Presidential Chalet

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (Varanda)

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom (Varanda)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Chalet

Superior Chalet | Premium bedding, down comforters, minibar, in-room safe

Superior Chalet

  • Sleeps 5
  • 2 King Beds

View all photos for Family Chalet

Family Chalet | Premium bedding, down comforters, minibar, in-room safe

Family Chalet

  • Sleeps 7
  • 3 King Beds

View all photos for Family Triple Room

Family Triple Room | Premium bedding, down comforters, minibar, in-room safe

Family Triple Room

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Room (Varanda)

Premium bedding, down comforters, minibar, in-room safe

Premier Room (Varanda)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Ort Hotel

5-star hotel in Vila Natal
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Ort Hotel offers 59 accommodations with fireplaces and minibars. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA WELLNESS has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Ort Hotel features an outdoor tennis court and an indoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers an outdoor pool, a children's pool, and a fitness center. Complimentary uncovered valet parking is available on site, along with a car charging station.

Ort Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Ort Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Vineyard

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Vineyard

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Treatment room

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 600.0 per day
Cribs (infant beds) are available for BRL 600.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: BRL 600.0 per day
  • Rollaway bed fee: BRL 600.0 per day
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Ort Hotel Hotel
Ort Hotel Campos do Jordão
Ort Hotel Hotel Campos do Jordão

Ort Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 196 out of 250 reviews" "
Rating 8 - Good. 35 out of 250 reviews" "
Rating 6 - Okay. 13 out of 250 reviews" "
Rating 4 - Poor. 4 out of 250 reviews" "
Rating 2 - Terrible. 2 out of 250 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

clarice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond my expectations! I had read great reviews but our stay greatly exceeded them! Everything was perfect, the property is beautiful, close to everything, staff is just amazing, food was superb! My family and I didn't want to leave!
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing
Stayed 3 nights in Apr 2024

10/10 Excellent

monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel!
Stayed 3 nights in Feb 2024

10/10 Excellent

Victoria

Stayed 1 night in Dec 2022

10/10 Excellent

Daniela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! It’s beautiful, very clean, friendly staff, large and comfortable rooms. Perfect breakfast. Glamorous! We just missed more open-door activities for children.
Stayed 2 nights in Oct 2022

8/10 Good

Ana Elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and bathoroom, very friendly staff. Delicious breakfast.
Stayed 2 nights in Sep 2021

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Promessa do incrível, mas longe de ser perfeito
Nossa estadia no hotel foi em uma semana de baixa temporada, e acabamos prejudicados pela fase vermelha da pandemia (o que nos obrigou a ficar somente no hotel sem opções externas). A estrutura é incrível, o plano de expansão também, a comida super bem preparada e os funcionários atenciosos. Porém deixou a desejar foi, para um hotel de alto padrão como o Ort, quanto a disponibilidade de funcionários por estarmos em baixa temporada, durante a semana havia apenas 1 pessoa para atender a todos no restaurante, o Spa que nos foi oferecido previamente a estada, ao chegar descobrimos que não estaria funcionando até o nosso último dia (o que após notificarmos foi resolvido) e haviam obras ocorrendo com barulho iniciando as 8 da manhã. Chegaram a nos oferecer para trocar de quarto no último dia, mas nesse caso já havia passado o momento para tal (4 dias desde nossa chegada). Enfim, o hotel promete ser algo perfeito pelas postagens de quem visita, mas nossa experiência apesar de boa, ficou longe do que esperávamos pela proposta de valor que é “vendida”.
Stayed 4 nights in Jan 2021

8/10 Good

Vander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Pedro Augusto

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel excelente. Apenas um adendo para limpeza dos quartos. Fiquei no chalé, e tinham alguns bichos mortos perto das cortinas dos quartos. Pizzaria e café da manhã extraordinários. Restaurante Kuch mediano.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Amaziles Alice

Stayed 5 nights in Aug 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

João Paulo

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra Grosworsel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

ANTONIO J

Stayed 3 nights in Jul 2024

10/10 Excellent

RODRIGO

Stayed 3 nights in Aug 2024

8/10 Good

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento que faz diferença
O Hotel Ort é diferenciado pelo atendimento, não é a primeira vez que nos hospedamos lá. Só achei que havia falta de manutenção em alguns itens do quarto. Os restaurantes perfeitos, maravilhosos
A mascote do hotel
Stayed 2 nights in Jul 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Larissa

Stayed 2 nights in Jul 2024

10/10 Excellent

Andre

Stayed 2 nights in Jul 2024

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo para casal.
O hotel é ótimo para casal, pois a estrutura infantil deixa a desejar, os brinquedos do parquinho indicam total falta de manutenção, estão em mal estado de conservação.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Bruna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, mas tenho receio com pets
Gostei muito. Mas tive uma intercorrência. O cachorro do hotel (na verdade da rua, mas estava no hotel) avançou no meu cachorro. Ainda bem que não foi muito grave. Tirando isso, foi excelente!!
Stayed 2 nights in Jul 2024