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Carlton Plaza São José dos Campos

3.0 star property

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Photo gallery for Carlton Plaza São José dos Campos

Reception
Deluxe Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar
Front of property
Outdoor pool
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast included
  • Room service

Explore the area

Map
Rua Presidente Bernardes, 73, Jardim Paulista, São José dos Campos, SP, 12216-130
  • Centervale Shopping Mall
    ‪19 min walk‬
  • SESC
    ‪5 min drive‬
  • Vale Sul Shopping
    ‪7 min drive‬
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite | Premium bedding, down comforters, pillowtop beds, minibar

Senior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Single Room, Multiple Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Single Room, Multiple Beds, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, minibar

Room Superior

  • Sleeps 2
  • 1 Full Bed(s) and 2 Twin Bed(s)

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About this property

Carlton Plaza São José dos Campos

3-star São José dos Campos hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Carlton Plaza São José dos Campos offers 92 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This São José dos Campos hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
In addition to an outdoor pool, Carlton Plaza São José dos Campos provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 4896 square feet (455 square meters) include conference space. This Art Deco hotel also offers a terrace, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Carlton Plaza São José dos Campos has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Restaurante Ouro Preto - This family restaurant specializes in Brazilian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (BRL 15 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Restaurante Ouro Preto

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,896 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: BRL 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 50.0 per night

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 15.00 per day
  • Late check-out fee: BRL 30 (subject to availability)
  • Rollaway bed fee: BRL 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Comfort São José
Carlton Plaza São Jose dos Campos Hotel
Comfort São José Hotel
Comfort São José Hotel dos Campos
Carlton Plaza São Hotel
Carlton Plaza São
Carlton Plaza São José Hotel
Carlton Plaza São José
Carlton Plaza São Jose dos Campos
Carlton Plaza São José dos Campos Hotel
Carlton Plaza São José dos Campos São José dos Campos
Carlton Plaza São José dos Campos Hotel São José dos Campos

Carlton Plaza São José dos Campos Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 162 out of 446 reviews
Rating 8 - Good. 170 out of 446 reviews
Rating 6 - Okay. 84 out of 446 reviews
Rating 4 - Poor. 23 out of 446 reviews
Rating 2 - Terrible. 7 out of 446 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Patricio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms outdated. Pluming problems. Old sheets. Remote control problems. Nobody speak Spanish or English. Service was good in cafeteria. Pictures lied. On the web shows a 4-start hotel, it needs a correction. Not even a 1 start hotel. Pricy considering the hotel
Stayed 5 nights in May 2024

6/10 Okay

Luiz

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 15 nights in Jan 2024

10/10 Excellent

Marcelo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Lorenzo

Business traveler
Disliked: Property conditions & facilities
Below expectations
Nice lobby and a good breakfast. The hotel corridors, rooms, and overall aspect were disappointing, Old, and poorly maintained.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I’ve Stayed
Terrible check in. Terrible rooms. Terrible service. Terrible breakfast.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para um hotel três estrelas é muito bom. O café da manhã é excelente!
Stayed 4 nights in Jun 2020

10/10 Excellent

Camille, Aurora Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when traveling by bus as it is close to the bus station. The staff is extremely helpful in any way imaginable. Breakfast was excellent. Shower a little cold, but O.K. Total comfort otherwise.
Stayed 1 night in Jun 2018

8/10 Good

José R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Simple but very comfortable.

6/10 Okay

Verified traveler

Liked: Staff & service
ok deal, but erie hotel (weekend)
arrived sunday and had the place to myself... nowhere near to *walk* to. but quite OK other than that

10/10 Excellent

SONIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Norma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo e confortável. Próximo a shopping e supermercado. Café da manhã muito bom.
Stayed 1 night in Nov 2024

8/10 Good

José Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Normal é simples nada a declarar
Stayed 1 night in Dec 2024

10/10 Excellent

Monica F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MAGDA

Stayed 2 nights in Nov 2024

6/10 Okay

Sven

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tranquila. Atendimento da recepção muito bom
Stayed 1 night in Nov 2024

10/10 Excellent

Guilherme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Lucimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

mirna

Traveled with family
Disliked: Property conditions & facilities
não retornarei
tivemos que subir e descer 5 andares a pé pq o elevador não estava funcionando, reservei 3 quartos, e um deles o chuveiro não tinha água fria, impossivel tomar banho na água fervente.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Da primeira vez, foi boa. Da segunda, ficamos em um quarto mais antigo e que deixou um pouco a desejar. Contudo, os funcionários foram atenciosos e, pelo custo-benefício, atendeu.
Stayed 1 night in Nov 2024

4/10 Poor

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Katia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Runior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presteza e Atencao em nos Receber
Hotel mais antigo mais bem cuidado
Stayed 1 night in Oct 2024