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Novotel Campo Grande

4.0 star property

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Photo gallery for Novotel Campo Grande

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Daily buffet breakfast (BRL 64 per person)
Exterior
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Pool
  • Room service
  • Laundry
$64
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960
  • Campo Grande Shopping Mall
    ‪3 min drive‬
  • Rubens Gil of Camillo Convention Center
    ‪4 min drive‬
  • Pantanal Aquarium
    ‪4 min drive‬
  • Campo Grande (CGR-Campo Grande Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Apartment, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Apartment, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Superior Apartment, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

Novotel Campo Grande

4-star hotel in Carandá Bosque
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center. Housekeeping is available on request.
Novotel Campo Grande offers 155 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels.

This Campo Grande hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Novotel Campo Grande provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 7190 square feet (668 square meters) include a conference center. This family-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Novotel Campo Grande has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Restaurante 365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 64 for adults and BRL 64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante 365

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,190 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of BRL 78.75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 64 for adults and BRL 64 for children
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Campo Grande Novotel
Novotel Campo Grande
Novotel Hotel Campo Grande
Novotel Campo Grande Brazil
Novotel Campo Grande Hotel
Novotel Campo Grande Hotel
Novotel Campo Grande Campo Grande
Novotel Campo Grande Hotel Campo Grande

Novotel Campo Grande Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 267 out of 615 reviews
Rating 8 - Good. 186 out of 615 reviews
Rating 6 - Okay. 91 out of 615 reviews
Rating 4 - Poor. 43 out of 615 reviews
Rating 2 - Terrible. 28 out of 615 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Fabiana De Cassia

Stayed 1 night in Dec 2024

2/10 Terrible

Wilson Louveira De Assis

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning, mold all over in the room, missing trim by the floor exposing bugs and spiders, room dirty, poor cleaning service.
Stayed 8 nights in Nov 2024

4/10 Poor

Denis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service horrível (em opções/sabor e demora). Pedi um prato que demorou 2h30 (e a cada uma das ligações que fiz a previsão era de chegada em 10 minutos). Limpeza do quarto bem mediana com insetos mortos e cabelo no quarto/banheiro.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La habitación es poco antigua, podría ser mejor mantenido.
Stayed 2 nights in Aug 2024

10/10 Excellent

Regan

Stayed 1 night in Jul 2024

10/10 Excellent

ADEMIR

Stayed 1 night in May 2024

8/10 Good

Jose

Business traveler
Liked: Staff & service
Stayed 5 nights in May 2024

4/10 Poor

sergio, St petersburg

Liked: Staff & service
Disliked: Property conditions & facilities
Need betterment for grounds and rooms.
Stayed 1 night in May 2024

10/10 Excellent

Julia Elizabeth

Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos Thadeu, New York

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and great breakfast!
Stayed 1 night in Aug 2022

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
Stayed 3 nights in Jul 2022

8/10 Good

Lorena

Stayed 1 night in Jun 2022

2/10 Terrible

charles

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
lackluster reception and dining room help. Nice spaces near pool
Stayed 1 night in Mar 2022

8/10 Good

Alfredo

Business traveler
Liked: Staff & service, room comfort

Good but…

Nice hotel, but cleanliness conditions and internet need to improve.
Stayed 1 night in Jan 2022

10/10 Excellent

Joao Luiz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

O funcionários são gentis. O hotel fica perto do Centro de Convenções, mas é longe de qualquer centro comercial ou restaurante. O café-da-manhã é bom. A piscina e a área externa são muito bons. O apartamento é confortável. O banheiro é espaçoso. O restaurante do hotel atende bem. Se estiver chovendo, o hóspede vai ter que subir escadas, ou enfrentar a chuva para chegar no seu apartamento.
Stayed 1 night in Dec 2021

10/10 Excellent

SHERBEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo muito bom, mas a vista do quarto foi a pior, quarto 264, no demais tudo em ordem… O café estava fantástico!!! Obrigado
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável

Ótimo hotel! Confortável para uma viagem de trabalho.
Stayed 1 night in Apr 2021

10/10 Excellent

Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Padrao

Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Padrao

Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Stayed 13 nights in Sep 2020

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Property is clean and comfortable. Bed is very good. Their gym have weights and run mills. Did not use the pool but it looks clean and tempting. Restaurant have good selection on the menu, and the bar have several alternatives.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marco, Orlando/FL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Excellent restaurant. Awesome breakfast
Stayed 3 nights in Jun 2019

10/10 Excellent

G.Noel, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with responsive staff and good food options for our first night and a beautiful buffet for breakfast (wasn't included in the room price, however). Rooms were quiet (we didn't face the courtyard, which may be noisier), clean and comfortable. The hotel is close to downtown and within taxi distance to good restaurant options. We felt very well taken care of. We spent our first and last nights in Brazil at this hotel and the staff recognized and greeted us warmly on our last night, which made us feel very nice to be remembered.
Stayed 1 night in Jun 2018

10/10 Excellent

Moises, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean, comfortable, fine and elegant; invites not to leave their facilities.
Stayed 1 night in Feb 2018