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Grand Resort Serra Negra

2.5 star property

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Photo gallery for Grand Resort Serra Negra

Pool
1 bedroom, in-room safe, free WiFi, bed sheets
Front of property
Children's area
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
390 R. Comendador Vicente Amaro Sobrinho, Serra Negra, SP, 13930-000
  • Disneylandia dos Robos Museum
    ‪3 min drive‬
  • Cable Car
    ‪3 min drive‬
  • Circuito das Águas Convention Center
    ‪4 min drive‬

Room options

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Luxo Familia

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

Luxo Familia Master

  • Sleeps 5
  • 1 King Bed and 3 Twin Beds OR 5 Twin Beds

Standard Duplo

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, 1 Bedroom

Deluxe Triple Room, 1 Bedroom | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Grand Resort Serra Negra

Serra Negra hotel with restaurant
A restaurant, 2 bars/lounges, and a steam room are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a children's pool, and a 24-hour front desk are onsite.
Grand Resort Serra Negra offers 120 accommodations with safes. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a steam room and a children's pool.
Grand Resort Serra Negra features a steam room and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

13 meeting rooms are available. This Serra Negra hotel also offers a terrace, a garden, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Grand Resort Serra Negra has designated areas for smoking.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Grand Resort Serra Negra has a restaurant on site.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Billiards/pool table
  • Children's pool
  • Steam room

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Electrical adapters
  • Free local calls
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for BRL 313.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: BRL 313.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property

Property is also known as

Grand Resort Serra Negra Hotel
Grand Resort Serra Negra Serra Negra
Grand Resort Serra Negra Hotel Serra Negra

Grand Resort Serra Negra Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wagner

Stayed 2 nights in Jan 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Gostamos bastante do hotel. Muita atividade pra fazer e os monitores sempre deixando o clima animado.
Stayed 2 nights in Jan 2025

10/10 Excellent

Camila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo lugar pra família

Ótimo hotel, um ótimo atendimento e bem preparado para lotação máxima que aconteceu. Pegamos um fim de semana com all inclusive, e foi extremamente bem servido. A equipe de recreação é sensacional! Aproveitamos muito bem!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem confortavel
Stayed 1 night in Oct 2024

10/10 Excellent

Isabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível!!

Hotel incrível! Maravilhoso!
Stayed 2 nights in Oct 2024

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Cláudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

O hotel é excelente em todos os aspectos. Mesmo com chuva a experiência foi muito boa. Esperamos voltar em breve.
Stayed 2 nights in May 2024

6/10 Okay

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar ok. Comida ok. Não recomendo para casal.

Não é um lugar que indico para curtir como casal. O lugar em si é bom, um pouco antigo mas sendo renovado aos poucos pelo que percebemos. As refeições estão incluídas e não são ruins. Porém não são nada memoráveis. Tudo dentro do padrão. Apenas acho que as atividades com crianças e animadores poderiam se concentrar nas piscinas externas, deixando a piscina coberta menor para quem estiver buscando descansar sem barulho.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo e antigo hotel, reformado com otimo atendimento. All inclusive, staff muito simpatico, recrea~cao pras criancas lindas piscinas e piscina coberta e aquecida muito boa. Adoramos
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Monize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Edelce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia.

Hotel ótimo. Comodidade do quarto com cama king size, tv, frigobar com água de cortezia. Funcionários atenciosos. Área de lazer com piscina aberta e climatizada, piscina interna aquecida. Foi uma ótima estadia. Recomendo.
Stayed 3 nights in Jul 2023

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

FABIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um lugar para conhecer e voltar!

Hotel muito agradável, em área relativamente plana e em meio a muita natureza. Tem também uma bela vista. Construção histórica (de 1940), mas muito bem conservada e cuidada. Funcionários muito atenciosos e simpáticos.
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Boa

Fomos em um período tranquilo então, foi muito proveitoso. Fica próximo ao centro e no geral tem uma estrutura boa de lazer.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mirtes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima escolha para estadia

Stayed 2 nights in Jan 2023