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Hacienda Campeche

4.5 star property

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Photo gallery for Hacienda Campeche

Breakfast, lunch, dinner served; seafood, pool views
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Point of interest
Indoor pool, outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Calle 59 No. 71 Por 16 & 18, Campeche, CAM, 24000
  • Calle 59
    ‪1 min walk‬
  • Puerta de Tierra
    ‪1 min walk‬
  • Bastion of San Francisco
    ‪1 min walk‬
  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

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The price is $93
per night
$110 total
includes taxes & fees
Feb 21 - Feb 22
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About this property

Hacienda Campeche

4.5-star hotel in Zona Centro
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Hacienda Campeche offers 14 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Hacienda Campeche features an indoor pool and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Guardia - Overlooking the pool and garden, this seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite cocktail bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 200 to 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Guardia
  • Lobby Bar

Things to do

  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lever door handles
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 200 to 250 per person
  • Airport shuttle fee: MXN 300 per person (roundtrip)
  • Pet fee: MXN 1000 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hacienda Puerta Campeche Luxury Collection
Hacienda Puerta Campeche Luxury Collection Hotel
Hacienda Puerta Hotel Campeche
Campeche Hacienda Puerta Hotel
Hacienda Campeche Hotel
Hacienda Campeche Campeche
Hacienda Campeche Hotel Campeche
Hacienda Puerta Campeche a Luxury Collection Hotel Campeche

Hacienda Campeche Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 148 out of 216 reviews
Rating 8 - Good. 45 out of 216 reviews
Rating 6 - Okay. 16 out of 216 reviews
Rating 4 - Poor. 3 out of 216 reviews
Rating 2 - Terrible. 4 out of 216 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bien ubicado, varios puntos turisticos a una distancia caminable. El restaurant rico y comodo, asi como el area de alberca. Las habitaciones amplias.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great pool. Also beautiful street.
Stayed 1 night in Sep 2024

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Campeche is a beautiful property- very clean and well maintained. It feels like an old hacienda- the bed and linens very comfortable. Food is excellent. You cannot go wrong staying here.
Stayed 2 nights in Sep 2024

8/10 Good

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property..we have now stayed at all the haciendas of this group. Each one special abd Beautiful in their own way.
Stayed 3 nights in Dec 2023

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property next to the old city gate - we enjoyed an impromptu concert from the top of the city wall (while on the roof of the hotel!). Pool was awesome (but the water a little cold!). No gym sadly and no breakfast included. Tons of character, but definitely on the pricey side.
Stayed 1 night in Dec 2023

8/10 Good

Edith

Stayed 2 nights in Nov 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel combining several old houses in very architecturally imaginative ways (the pool winds between the walls of old houses set in an interior garden). The staff was helpful and attentive. It's the perfect retreat.
Stayed 1 night in Nov 2023

4/10 Poor

Marco

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Aime

Stayed 1 night in Aug 2023

10/10 Excellent

ESTEBAN

Stayed 4 nights in Jul 2023

10/10 Excellent

Paola

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with very nice staff. I think the garden area around the pool can be improved and cleaned up, even used for guest seating. Overall this is an amazing place to stay and the food is delicious.
Stayed 3 nights in Apr 2023

10/10 Excellent

Victor

10/10 Excellent

Elizabeth, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful property. The staff is super attentive and courteous. The breakfast options could be a little better, but the bread is baked in-house and it is absolutely delicious.
Stayed 2 nights in Oct 2022

10/10 Excellent

Oscar Montero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place inside
Stayed 2 nights in Apr 2022

10/10 Excellent

Quetzali

Stayed 1 night in Mar 2022

6/10 Okay

David, Miami

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel badly needs to freshen up. Lighting is poor. No courtesy coffee in the rooom. Limited tv channels. Did not have ESPN to watch the nfl. Bathroom water pressure not stable. Kitchen menu is to be upgraded.
Stayed 2 nights in Jan 2022

10/10 Excellent

gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is beautiful and very well located. The rooms are big and very comfortable. The restaurant is great.
Stayed 3 nights in Jan 2022

10/10 Excellent

Fabian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property at the edge of the walled city retaining its antique charm with modern updates. The food and service are great.
Stayed 2 nights in Dec 2021

8/10 Good

FILIPPO

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful historic property, an old hacienda in the Centro. Well situated closed by to restaurants and bars but far enough to be quiet. The only draw back was the quality of the front desk service and at breakfast. There was a bar but not staffed. It is listed as a Luxury Hotel but it lacks the right amenities and service. Rooms and communal spaces were spotless though and the pool was a pleasant retrieve from the heat of the day. I would come back
Stayed 2 nights in Dec 2021

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hacienda!
We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my second favorite! The staff was very accommodating with giving us two room options for our family of 5 and even walked with me and my baby and an umbrella to the room when it was pouring down. The food was great and I loved the hotel itself - so beautiful.
Stayed 2 nights in Oct 2021

10/10 Excellent

ESMERALDA, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff needs customer service training. Restaurant needs to improve, Breakfast and Dinner were both oily.
Stayed 1 night in Sep 2021

10/10 Excellent

veronique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the center of town. The pool makes it a memorable stay for children and adults alike. The hotel and room is easily accessible for handicapped and the staff is kind and accomodating.
Stayed 1 night in Jul 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
24 hours in Campeche
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional hotel. The staff are phenomenally helpful and friendly, rooms are beautiful with large comfy beds, and the pool is magnificent. Lunch menu is very good. Beef tacos are 👌
Stayed 2 nights in Jun 2021

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property in the hard or Campeche
Beautiful property in the hard or Campeche. Rooms need to be renovated.
Stayed 2 nights in Jun 2021