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Heron's Landing Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heron's Landing Hotel

Land view from property
Family Penthouse, 2 Bedrooms | Balcony
View from property
Family Penthouse, 2 Bedrooms | Living room | Flat-screen TV
Exterior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
492 South Island Highway, Campbell River, BC, V9W 1A5
  • Torii Gate
    2 min drive
  • Campbell River Museum
    3 min drive
  • Maritime Heritage Centre
    3 min drive
  • Campbell River, BC (YHH-Campbell River Water Aerodrome)
    9 min drive

Room options

View all photos for Basic Single Room, 2 Twin Beds

Basic Single Room, 2 Twin Beds | View from room

Basic Single Room, 2 Twin Beds

  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Penthouse, 2 Bedrooms

Family Penthouse, 2 Bedrooms | Balcony

Family Penthouse, 2 Bedrooms

  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom | Pillowtop beds, free WiFi, bed sheets

Exclusive Suite, 1 Bedroom

  • 603 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 387 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

About this property

Heron's Landing Hotel

Campbell River hotel with private balconies
Laundry facilities, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a front-desk safe, and a vending machine are onsite.
Heron's Landing Hotel offers 30 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a vending machine, laundry facilities, and express check-out. Onsite uncovered self parking is complimentary.

Heron's Landing Hotel is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 7:30 AM and 9:00 AM and on weekends between 9:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free self-serve breakfast available 7:30 AM to 9:00 AM on weekdays and 9:00 AM to 10:30 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 9 PM can use the exterior buzzer for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Heron's Landing Campbell River
Heron's Landing Hotel
Heron's Landing Hotel Campbell River
Heron's nding Campbell River
Heron's Landing Hotel Hotel
Heron's Landing Hotel Campbell River
Heron's Landing Hotel Hotel Campbell River

Heron's Landing Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 305 out of 721 reviews" "
Rating 8 - Good. 287 out of 721 reviews" "
Rating 6 - Okay. 87 out of 721 reviews" "
Rating 4 - Poor. 19 out of 721 reviews" "
Rating 2 - Terrible. 23 out of 721 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Sheila

I didn’t end up spending the night there. The bedspread was covered in soiled spots. I pulled back the covers to see the sheets. They had soiled spots also. They had both been washed but should havre been thrown out. When I arrived no one was at the desk. Phoned the operator and was told where my key was. The next morning I called to explain why I didn’t spend the night but had to leave a message. Not impressed.
Stayed 1 night in Sep 2024

2/10 Terrible

Kyra

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful
Stayed 3 nights in Aug 2024

8/10 Good

Troy

Stayed 2 nights in Sep 2024

8/10 Good

Pamella

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying here and being close to the ocean. Bed was really comfortable and I appreciated the upgrade. Thanks.
Stayed 1 night in Sep 2024

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean. Check in delayed. Little English spoken. Bed overly soft and pillows lousy. No soap/conditioner/shampoo in the shower dispenser. Will not stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little bit older but very clean and great secure parking. Lots of room, nice little kitchenette with everything. Definitely would stay again.
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worse room i have ever slept in. The front desk checkin was awful, i called and told them my key didnt work and door wouldnt shut and they hung up on me. Carpet looked like it was 50 years old and has never been cleaned. Could hear neighbour rooms conversations as if there were no walla, and could not sleep due to drunk lady singing on the balcony till 3am.
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe, friendly staff, nice breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean hotel, beautiful views. Nice staff and good location. Interestingly I selected pay at property but the money was taken from my card the day before I arrived, which was a bit annoying as I wanted to use a different card from the one stored on hotels.com.
Stayed 2 nights in Sep 2024

8/10 Good

Lydio

Traveled with partner
Liked: Cleanliness, staff & service
Good breakfast.
Stayed 1 night in Jun 2024

6/10 Okay

Donna-Lee

Traveled with partner
Liked: Staff & service
Average motel. Decent breakfast. Directly across from beach so a nice view. Needs updating. Bed was comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the central location and the ease of check in late. But there is limited onsite parking and breakfast starts at 9 on weekends . Liked the deer we saw out back and close to beach/walks and loved the suite.. was like a mini apartment. In all an enjoyable stay and would recommend to families thanks
Stayed 2 nights in Sep 2024

10/10 Excellent

Terriesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant check-in. Very clean room.
Stayed 1 night in Sep 2024

8/10 Good

kerry

Traveled with partner
Liked: Cleanliness
The decor is dated but bed was comfortable and room was clean. We arrived later in the evening and lobby area closed but eventually connected with someone to give us an entry key to the room. Breakfast was good although not available until 9am on Sunday so crowded as everyone arrived at once. The food was replenished and hot.
Stayed 1 night in Sep 2024

8/10 Good

sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good setup for 4. Murphy bed was comfortable. Sheets were not clean which is not a great surprise. Kitchen was minimally supplied but very convenient. Breakfast basic. Did not know there was an elevator as it is located on opposite side of car park and staff vanished as we were checking in after 9. No room clean up or towel replacenent. No trash bags so had to hunt down staff as garbage was overflowing. Mostly good but not fancy.
Stayed 3 nights in Aug 2024

6/10 Okay

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its vey spacious and comfortable. Great location and delicious breakfast. The check in was a bit challenging as there was no one at the desk for quite some time. But Wlwe'll be back!
Stayed 2 nights in Aug 2024

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities
Wonderful bed!! Great sized room.
Stayed 4 nights in Aug 2024

8/10 Good

Frances

Liked: Staff & service
I often stay here if I can when I’m in CR. It is reliable. Would you please substitute my name for my late wife’s? Thanks, Tom Wood
Stayed 2 nights in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
We were late arrival but the key access information was readily available. The breakfast that was included was very substantial.
Stayed 1 night in Aug 2024

2/10 Terrible

Edward

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
the room was very spacious(actually a suite)..thats where the joy ended...must have been a pet friendy room,(we did not have a pet)..smelled like wet dog...bed coverings had some stains, there were a couple of fans that looked like they wernt clean all year.so much dust . i didnt dare turn them on, i put them in a closet...underground parking was nice, untill we wanted to leave early on the last morning..overhead door was locked and could not open it...office was to suppose to open at 7:30 am...no one there, had to call staff to open door got out finally at 8:00 am...will not stay there again...and no recomendations from me
Stayed 2 nights in Aug 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in Campbell River
Perfectly acceptable option in Campbell River. Nothing too flashy. Huge plus was the included breakfast (though limited space for breakfast room) - eggs, sausages, cereals, toast, waffles, fruit, yogurt and more.
Stayed 2 nights in Aug 2024