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Doubletree by Hilton Campbell - Pruneyard Plaza

4.0 star property

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Photo gallery for Doubletree by Hilton Campbell - Pruneyard Plaza

Exterior
Lobby
Room, 2 Queen Beds, Kitchen, Poolside | Private kitchen | Fridge, microwave, coffee/tea maker, eco-friendly cleaning products
Room, 2 Queen Beds, Kitchen, Poolside | Pool | Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Deluxe Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
  • Breakfast available
  • Bar

Explore the area

Map
1995 S Bascom Ave, Campbell, CA, 95008
  • The Pruneyard Shopping Center
    ‪3 min walk‬
  • eBay Inc. Headquarters
    ‪11 min walk‬
  • Santa Clara Valley Medical Center
    ‪3 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing) | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds (Hearing)

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room) | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed (Fitness Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Balcony

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Bathtub

Premium bedding, down comforters, in-room safe, blackout drapes

Classic Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Kitchen, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Doubletree by Hilton Campbell - Pruneyard Plaza

Campbell hotel with 1 restaurants, connected to a shopping center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Change of towels is available on request.
Doubletree by Hilton Campbell - Pruneyard Plaza offers 169 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Campbell hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Doubletree by Hilton Campbell - Pruneyard Plaza provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include conference space. This Campbell hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site. A total renovation of this property was completed in March 2021.

Doubletree by Hilton Campbell - Pruneyard Plaza is a smoke-free property.

Breakfast is available for a surcharge each morning.
PY Kitchen + Wine Garden - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PY Kitchen + Wine Garden

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - March 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Campbell Pruneyard Plaza
Doubletree Hilton Pruneyard
Doubletree Hilton Pruneyard Hotel
Doubletree Hilton Pruneyard Hotel Campbell Plaza
Doubletree Pruneyard
Hilton Pruneyard
Pruneyard Doubletree
Pruneyard Hilton
Doubletree Hilton Campbell Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel
Doubletree by Hilton Campbell - Pruneyard Plaza Campbell
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel Campbell

Doubletree by Hilton Campbell - Pruneyard Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimball

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area in the evening which can make parking tough then. Hotel is clean and restaurant is great. Staff supervisor was helpful in moving us since there was a party going on outside of my 1st floor room. 3rd floor room was awesome. Location is great for shopping and restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Kathy

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and all the convenient shopping nearby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Located in a quaint area with shops, dining and bars.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness
Clean and well maintained. Helpful, friendly staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 4 nights in Oct 2024

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable linens and beds ever.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elijah

Stayed 1 night in Oct 2024

10/10 Excellent

Elijah

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Oct 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort
I stayed in roo 253 on the 19th and my tv services was not working correctly. i reported to the front desk but they never fixed it.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, superb breakfast staff
It was a very comfortable in a very fresh room. Bathroom was huge with a lovely shower. Breakfast was not included but had lots of choices... french toast, pancakes, a waffle maker, hot oatmeal, bakery choices, fresh fruit slices, along with scrambled eggs, potatoes and chicken apple sausage. The servers were quick to offer to cook something if you didnt find something to your liking. They made an egg white scramble with mushrooms, olives and tomatoes for me! The servers were quick to replenish the items and provided awesome service
Stayed 1 night in Oct 2024

6/10 Okay

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our 1st night there, the toilet backed up the very 1st time flushing. Someone tended to it within 10 mins and no more issues. Then, the fire alarm went of 3 times in the evening. Unless you talked to someone working at the front desk, you had no idea what was going on. It might have helped if an announcement was made over speakers regarding situation. Luckily, it wasn’t an emergency. As others have stated, parking is hit and miss.
Stayed 3 nights in Oct 2024

4/10 Poor

Liliana

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Staffing can clean up their act. Didn’t feel welcome like when I would go to the Hyatt Hotels. Checking in was not good. Was given the key with no explanations as to how to get to the room. Even providing small details like so, can help make customer service better. The room we received was nice and clean, but the noise level was horrible. You can hear everyone screaming in the pool while I was trying to sleep. Walls sounded like they were paper thin which is horrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great San Jose Hotel
I love this hotel. The staff are so friendly. The rooms are huge and so well decorated. They have a bar restaurant with great food and drinks and you can get a really good breakfast here too. Highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elijah

Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Alina, San Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness
Stayed 1 night in Sep 2024