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Hilton Cambridge City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cambridge City Centre

Exterior
Exterior
Deluxe Room, 1 King Bed with Sofa bed | Living area | 55-inch flat-screen TV with cable channels, TV
Breakfast buffet
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly

Explore the area

Map
20 Downing Street, Cambridge, England, CB2 3DT
  • University of Cambridge
    1 min walk
  • Grand Arcade Shopping Centre
    1 min walk
  • Cambridge Corn Exchange
    3 min walk
  • Cambridge (CBG)
    12 min drive

Room options

View all photos for King, Suite, 1 King Bed with Sofa bed

King, Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

King, Suite, 1 King Bed with Sofa bed

  • 213 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

  • 213 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Corner

Executive Room, 1 King Bed, Corner | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room, Accessible

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 2 Double Beds

  • 213 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Graduate by Hilton Cambridge

Pool
Hot Tub
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (546)
The price is $203
per night
$244 total
includes taxes & fees
Dec 8 - Dec 9
Graduate by Hilton Cambridge

About this property

Hilton Cambridge City Centre

Hotel in Cambridge City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking, and 24-hour room service are onsite.
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge. Event facilities measuring 3434 square feet (319 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton Cambridge City Centre is a smoke-free property.

Bass & Bull Restaurant - This restaurant specializes in British cuisine and serves breakfast only.
24-hour room service is available.

Languages

Dutch, English, Filipino, French, German, Hungarian, Italian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 30 per night)
  • Secured, covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bass & Bull Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,434 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (41 inch wide door)
  • Handrails in stairways (41 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 20 and January 4.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
Service animals are welcome, and are exempt from fees
Up to 66 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 30 per night
  • Covered valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1008 reviews" "
Rating 8 - Good. 273 out of 1008 reviews" "
Rating 6 - Okay. 78 out of 1008 reviews" "
Rating 4 - Poor. 27 out of 1008 reviews" "
Rating 2 - Terrible. 14 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives- very clean, friendly, helpful staff, convenient for town centre etc. Nice furniture and decor. Negatives- expensive parking and bar. Charged for two breakfasts we didn't have but quickly corrected. Mini fridge in room would have been useful.
Stayed 3 nights in Aug 2024

8/10 Good

saad

Traveled with family
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay 2 night stay
A lovely hotel right in the Centre of Cambridge. Very close to tourist attractions and shops. The hotel is very clean and comfortable and the bed has the most amazing pillows. The staff were efficient and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms very very clean and the beds very comfortable. The breakfast has so much choice and was of a high standard. Would definitely stay there again
Stayed 1 night in Jul 2024

10/10 Excellent

Guenor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ANDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of Cambridge, easy for everything!
Love the location, center of Cambridge. For parking, you can utilize the parking structure that next/ back to the hotel ( for off hour, parking is really cheap; hotel has had valet parking only) . Lots of restaurants near the hotel, oh also, short walk distance to many Cambridge campuses. As first time visitor, very satisfy with it.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location, very nice choice in Cambridge
At the center of Cambridge, very close to all the activities: schooling, shopping, dinning, ..... Recommended!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Craig

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of Cambridge. Clean rooms, helpful staff, and a great breakfast! Thank you!
Stayed 1 night in Jul 2024

8/10 Good

Nick

Stayed 3 nights in Jul 2024

8/10 Good

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Very pleasant and family friendly
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Expected more from the Hilton
Check in was ok though we had to wait quite a while and the person on the front desk wasn't particularly welcoming. However, there was a treat left in our room for my husbands birthday which was nice. The room itself was spacious and had all we needed. The bed was very comfortable and we had a good nights sleep. For the price paid and reputation though I would have expected the room to be in better condition as there was wallpaper peeling off the walls.
Stayed 1 night in Jun 2024

2/10 Terrible

Amna

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Most inconsiderate hotel ever
I booked more than 6 weeks in advance, paid £450++ per night I checked in in the middle of a heatwave The ac in the room was obviously broken I complained immediately, reception told me 3 hours later that the ac was indeed broken - they knew about it and hasn’t bothered to fix it or give me alternate rooms I was there for my daughters graduation with elderly parents and I missed the afternoon event due to having to sort this issue out One person offered me a full refund but I couldn’t find a room in any other hotel for 2 nights for 3 people or 2 rooms as it’s last minute and graduation day at 5 colleges I was told point blank we can’t help you I was late for the grad dinner also Finally when we returned at night the person who said he was the duty manager said he could move us the next morning to another room but would not guarantee it would accommodate 3 people So I finally found and booked the last room available at Hotel Du Vin for myself and left my parents at Hilton Yesterday they moved us to a room for 3 but I had already booked the other hotel the night before so I moved out to go there instead All while also moving my daughter out of her dorm, attending her events and taking care of my parents We spent last night in different hotels This morning at check out they decided to charge me for both nights at first The person who promised the full refund was naturally off today After charging the full amount they then credited me 1 night back
Stayed 2 nights in Jun 2024

10/10 Excellent

Carl Felix

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Jun 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Comfortable bedroom. Very good executive Lounge. Valet parking. Central location. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Cambridge Hotel stay
Nice room with a view of Downing Street
Stayed 2 nights in Jun 2024

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Cambridge Stay
A very enjoyable stay in a hotel that is well located to the main area of Cambridge. Rooms are large and well appointed. Great breakfast!! Victor at reception was excellent. His helpfulness was very much appreciated. Also commendation to Bernie for his assistance.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Clean and comfortable rooms and a great central location.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024