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Hilton Cambridge City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cambridge City Centre

Exterior
King, Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Daily buffet breakfast for a fee
Bar (on property)
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Downing Street, Cambridge, England, CB2 3DT
  • University of Cambridge
    1 min walk
  • Emmanuel College
    2 min walk
  • Cambridge Corn Exchange
    3 min walk
  • Cambridge (CBG)
    12 min drive

Room options

View all photos for King, Suite, 1 King Bed with Sofa bed

King, Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

King, Suite, 1 King Bed with Sofa bed

  • 213 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

  • 213 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Corner

Executive Room, 1 King Bed, Corner | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room, Accessible

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 2 Double Beds

  • 213 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Graduate by Hilton Cambridge

Pool
Hot Tub
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (558)
The price is $177
per night
$212 total
includes taxes & fees
Jan 9 - Jan 10
Graduate by Hilton Cambridge

About this property

Hilton Cambridge City Centre

Hotel in Cambridge City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking, and 24-hour room service are onsite.
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge. Event facilities measuring 3434 square feet (319 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton Cambridge City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Bass & Bull Restaurant - This restaurant specializes in British cuisine and serves breakfast only.
24-hour room service is available.

Languages

Dutch, English, Filipino, French, German, Hungarian, Italian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 30 per night)
  • Secured, covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bass & Bull Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,434 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (41 inch wide door)
  • Handrails in stairways (41 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 20 and January 4.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
Service animals are welcome, and are exempt from fees
Up to 66 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 30 per night
  • Covered valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The staff were amazing. Very comfortable bed to dleep on.
Stayed 3 nights in Sep 2024

8/10 Good

Yi Man Flora

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Our original.room.waz not brilliat, small dark and looking out on a wall. Once i spoke to reception our room was changed with out fuss to a much nicer room. Hotel is well located for all sites. The breakfast was very good although the saturday mirning no one was arround to check us in or explain anything. Sunday morning was a very different experience lots of staff.
Stayed 2 nights in Sep 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet Parking very expensive $30 per day. Downtown activity was noisy and congested.
Stayed 3 nights in Sep 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juliet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cambridge!!! Wonderful service brilliant location fantastic rooms! Nice breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Cambridge
Lovely comfy bed great location
Stayed 1 night in Aug 2024

2/10 Terrible

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed.
Staff were very poor and particularly unhelpful; in many instances there seemed to be a language barrier. Room was good size and bed very comfortable but toilet flush handle was damaged and difficult to use. Asked for email of bill invoice to save on printer paper but to date have still not received this.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the center of Cambridge. Close to everything. 12-15 minute ride from the train station.
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Decent
Stayed 2 nights in Aug 2024

10/10 Excellent

Ermira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and welcoming environment. Reception and cleaning staff in the corridor , excellent customer service skills. Overall: Nice, tidy and immaculate. Thank you
Stayed 1 night in Aug 2024

8/10 Good

Jay, Sidcup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel in city centre. Expensive parking, although we parked about 10 mins away and walked which was half the price. Weird staying on an internal view over reception as couldn’t see the weather or natural light. Staff friendly .
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives- very clean, friendly, helpful staff, convenient for town centre etc. Nice furniture and decor. Negatives- expensive parking and bar. Charged for two breakfasts we didn't have but quickly corrected. Mini fridge in room would have been useful.
Stayed 3 nights in Aug 2024

8/10 Good

saad

Traveled with family
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay 2 night stay
A lovely hotel right in the Centre of Cambridge. Very close to tourist attractions and shops. The hotel is very clean and comfortable and the bed has the most amazing pillows. The staff were efficient and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms very very clean and the beds very comfortable. The breakfast has so much choice and was of a high standard. Would definitely stay there again
Stayed 1 night in Jul 2024

10/10 Excellent

Guenor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024