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Hilton Cambridge City Centre

4.0 star property

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Photo gallery for Hilton Cambridge City Centre

Exterior
Exterior
Reception
Executive lounge
King, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • Air conditioning

Explore the area

Map
20 Downing Street, Cambridge, England, CB2 3DT
  • University of Cambridge
    ‪1 min walk‬
  • Cambridge Corn Exchange
    ‪3 min walk‬
  • King's College
    ‪6 min walk‬
  • Cambridge (CBG)
    ‪7 min drive‬

Room options

View all photos for King, 1 King Bed with Sofa bed

King, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

King, 1 King Bed with Sofa bed

  • 213 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed with Sofa bed

  • 213 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Corner

Executive Room, 1 King Bed, Corner | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 2 Double Beds

  • 213 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Cambridge City Centre

4-star hotel in Cambridge City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking, and 24-hour room service are onsite.
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton Cambridge City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bass & Bull Restaurant - This restaurant specializes in British cuisine and serves breakfast only.
Piano Bar - This bar serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, Filipino, French, German, Hungarian, Italian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 30 per night)
  • Secured, covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bass & Bull Restaurant
  • Piano Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (41 inch wide door)
  • Handrails in stairways (41 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
Service animals are welcome, and are exempt from fees
Up to 66 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Fee for in-room wireless internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 30 per night
  • Covered valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mrs S E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Stayed here before, lovely hotel
Stayed 1 night in Mar 2025

8/10 Good

LOUISE

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The bed was showing signs of wear and tear and there was no mention when booking that the car park would be £30 per night
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Genuinely friendly and helpful. One tiny thing: the washbasin has a hairline crack across it. Could be a problem. Forgot to mention it. Wonderful experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

MR P

Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room, let down by service

The room was great and the hotel is asthetically very nice. Unfortunately the use of room service let the hotel down slightly. I placed two orders. Firstly a drinks order with a subsequent food order moments later. The Food order came first (after a significant delay) and if not for enquiring about the drinks order I have little confidence this would have been delivered given there appeared to be confusion from the staff about the existence of the order. The order was taken a second time during the delivery of the food however when this was delivered it was wrong. Due to the time of other bookings there wasnt time to rectify this there and then and in hindsight I would have just left this and ensured I wasnt billed for it the next morning
Stayed 1 night in Feb 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed 2 nights but it was excellent. The staff were frindly , polite and efficient. Everything was in walking distance
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good option in a very good location - a bit overpriced with fairly high parking charges and breakfast costs - room nice and very comfortable bed
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mehmet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 1 night in Feb 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the lounge with complementary snacks and drinks which we got with our room
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

6/10 Okay

Patrick

Traveled with family
Liked: Room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no
Stayed 1 night in Dec 2024

10/10 Excellent

Kellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. We arrived early and was expecting just to leave our bags and come back later but our room was ready and we were able to check in early which was great. Great location within Cambridge City Centre
Stayed 1 night in Feb 2025

10/10 Excellent

Lilit

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Familiar.
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! About a 5-10 minute walk to everything in Cambridge. The biggest pain is how bad the traffic is getting to the hotel and really only having the option for valet parking. But it was a wonderful stay. The staff was top notch as were all the facilities. Another guest had room service and left their tray in the hall for what seemed like a very long time. But other wise it was great!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every aspect, highly recommended.
Stayed 1 night in Dec 2024