Apartamentos Roc Portonova

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apartamentos Roc Portonova

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Apartment, 1 Bedroom, Sea View (Lateral) | Beach/ocean view
Beach nearby, white sand
Terrace/patio
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Paseo del Mar 2, Palma Nova, Calvia, Mallorca, 7181
  • Palma Nova Beach
    8 min walk
  • Modigliani
    1 min walk
  • Intermodal Station
    12 min drive
  • Palma de Mallorca (PMI)
    25 min drive

Room options

Apartment, 1 Bedroom (3 Adults + 1 Child)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (1 Adult + 1 Child)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (1 Adult + 2 Children)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (2 Adults + 1 Child)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (2 Adults + 2 Children)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms, Sea View (3 Adults + 1 Child)

  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms, Sea View (3 Adults + 2 Children)

  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms, Sea View (4 Adults + 1 Child)

  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Poolside (4 Adults + 2 Children)

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds

Standard Apartment, 2 Bedrooms, Sea View

  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms, Sea View (2 Adults + 1 Child)

  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms, Sea View (2 Adults + 2 Children)

  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Sea View (frontal)

  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Poolside (3 Adults + 2 Children)

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

Suite, 2 Bedrooms, Poolside (4 Adults + 1 Child)

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

Standard Apartment, 2 Bedrooms, Sea View (4 Adults + 2 Children)

  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Poolside

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Standard Apartment, 2 Bedrooms (4 Adults + 1 Child)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms (4 Adults + 2 Children)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms (2 Adults + 1 Child)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Sea View (Lateral)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 2 Bedrooms (2 Adults + 2 Children)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Poolside (2 Adults + 1 Child)

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

Standard Apartment, 2 Bedrooms (3 Adults + 1 Child)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Poolside (2 Adults + 2 Children)

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds

Suite, 2 Bedrooms, Poolside (3 Adults + 1 Child)

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

Standard Apartment, 2 Bedrooms (3 Adults + 2 Children)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Apartamentos Roc Portonova

3-star aparthotel in Palmanova
Guests at this beach aparthotel will appreciate convenient onsite amenities such as a children's pool and a playground. Each apartment provides a TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a furnished balcony. Weekly housekeeping is available.
Apartamentos Roc Portonova offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include dining tables. Satellite television is provided. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Apartamentos Roc Portonova provides an indoor pool and a children's pool. The aparthotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This beach aparthotel also offers a terrace, a vending machine, and an arcade/game room. Guests can use the indoor pool and outdoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Apartamentos Roc Portonova is a smoke-free property.

Apartamentos Roc Portonova has a restaurant serving breakfast only.

Languages

English, French, German, Italian, Spanish

Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • Indoor pool
  • Lifeguards
  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 6 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking includes off-street options

Family friendly

  • Children's pool
  • Free crib
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 24-inch TV with satellite channels

Outdoor areas

  • Fully-fenced
  • Furnished balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 9 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • Elevator
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the bay
  • Near the boardwalk/promenade
  • Near the marina
  • Near the sea

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Table tennis
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Indoor pool (guest access) nearby
  • Jet skiing nearby
  • Outdoor pool (guest access) nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surf lessons nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 5 floors
  • 80 units
  • Bed sheets changed on request
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Garden
  • LED lighting
  • Living plant wall
  • Recycling
  • Solar energy

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to March 31 2025 (dates subject to change):
  • One of the swimming pools
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from November 1 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 6 per day
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Property Registration Number A-1180

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Apartamentos Roc Portonova
Apartamentos Roc Portonova Apartment
Apartamentos Roc Portonova Apartment Calvia
Apartamentos Roc Portonova Calvia
Roc Portonova
Apartamentos Roc Portonova Calvia
Apartamentos Roc Portonova Aparthotel
Apartamentos Roc Portonova Aparthotel Calvia

Apartamentos Roc Portonova Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 118 out of 594 reviews" "
Rating 8 - Good. 228 out of 594 reviews" "
Rating 6 - Okay. 159 out of 594 reviews" "
Rating 4 - Poor. 60 out of 594 reviews" "
Rating 2 - Terrible. 29 out of 594 reviews" "

6.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

JULIA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, very spacious with a fantastic view especially for the price. Yes the rooms are tired but everything was clean and well equipped. The beds are very firm. The staff were friendly and welcoming. Pool area was clean and the pool bar prices are very reasonable.
Stayed 4 nights in Sep 2024

8/10 Good

Martin

Traveled with partner
Liked: Amenities
Great location and although rooms are a bit dated, for what I paid I have say it was value for money
Stayed 3 nights in Sep 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, room comfort
Not a great stay, we left.
We were not impressed with this hotel and booked another and left after one night. The room air conditioning did not work so none of the family got any sleep. The room wasn’t the cleanest but the air con was our main problem. In the hallways of the hotel the carpet was not very clean. It seemed as though some people actually live in the hotel as there was people with dogs and non hotel furniture on balconies. On one of the floors there was broken walls and flaked off paint / wood chip where part of the wall had been broken. Would not recommend and would not book again.
Stayed 4 nights in Aug 2024

6/10 Okay

Susan

We booked to stay for 3 nights Arrived in the evening, staff ( Helena) very nice. Once out of reception area, accommodation is very dated and in need of attention. Apt/ Room was clean Toilet flush broken and toilet leaking Contacted recp and it was repaired the next morning. Air con on but doesn’t do much in the bedrooms Beds comfy, clean towels Sliding door to balcony poor quality and hard to slide or secure Ants in the lounge area Corner and on balcony
Stayed 3 nights in Aug 2024

8/10 Good

Majd

Traveled with family and small children
Liked: Amenities
Nice staff
Stayed 3 nights in Jul 2024

8/10 Good

Terence

Traveled with group
Liked: Cleanliness, amenities
The location was really good hotel was nice and clean but the only thing was the balcony doors were not secure in my room and my friends room next door they had the littlest of bolts fitted they need to be secured more
Stayed 4 nights in Jul 2024

8/10 Good

steven

Traveled with partner
Liked: Cleanliness, amenities
We stayed on the 4th floor and on entering the room your eyes are drawn to the most amazing veiw across the bay, however the more we looked around the more noticeable it was of how tierd the hotel was and in need of some major renovation. We still had a great time and the staff were very friendly and helpful.
Stayed 7 nights in Jul 2024

8/10 Good

steve

Liked: Cleanliness, room comfort
Could do with some TLC
Rooms are tired as other reviews say but other than that the stay was great. Staff, location, pool and pool bar all perfect. Could do with some TLC but wouldn't let that put you off staying.
Stayed 7 nights in Jul 2024

10/10 Excellent

Tracey

Stayed 3 nights in Jun 2024

4/10 Poor

victoria

Traveled with partner
Disliked: Property conditions & facilities
The room's were dirty and very old fashioned, in disrepair and the balcony's uneven not what is advertised.
Stayed 4 nights in Jun 2024

4/10 Poor

Matthew

Post apocalyptic sh%t hole
Whole place is in need of complete renovation, and is not appealing at all. Even the reception area is in very poor condition. Beds were comfortable and staff pleasant
Stayed 6 nights in Jun 2024

8/10 Good

federico

Stayed 6 nights in May 2024

6/10 Okay

Khurram

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old property, in need of renovation, staff is very stingy, poor management, smell in the hallway, uneven paths, ac blew cold stinky air, they want to inspect the room before you leave just to nickel and dime you, sliding doors were not operable to enjoy the balcony. The furniture in the rooms are very bad do not be deceived by the pics. The hallways have old mattresses and weird stenches coming from urine stains on the carpets.
Stayed 2 nights in Jun 2024

6/10 Okay

Arnav

Disliked: Property conditions & facilities
Good location but not the best quality of hotel
Stayed 3 nights in May 2024

8/10 Good

Tina

Liked: Room comfort
Spacious accommodation
Plenty of space in the apartment. Comfortable bed. Attractive foyer. Hotel frontage and apartment doors reminded me of 70s TV dramas but in general good accommodation for families.
Stayed 3 nights in Apr 2024

6/10 Okay

Joanne

Liked: Cleanliness, amenities
The property was located in a nice quiet and scenic location but still near enough to walk to local bars and shops and had great views from the balcony of the sea/beach. The reception staff were wonderful and helpful. It was dated in the corridors and some rooms in accommodation- especially the kitchen but we werent cooking so were not too bothered. Although a bigger/normal size kettle would be good rather than tiny one provided. The indoor pool was great and the outdoor one would have been if the weather was nice. Its a shame it no longer has indoor bar and restaurant - the breakfast is ate outside at the snack bar by the pool, which is great if warm and not raining, but when it rains you have to make sure your sat under canopy and you dont get wet cups and plates when you go get your meal. Plenty of cold choice breakfast items but same hot food every morning (which isnt very hot - fried egg, bacon, beans and sausage) kept in electric food warmer. The toaster is so slow and we had to rescue the handle for the toaster shelf our self toaster twice as dont think member of staff knew it was stored inside toaster! But overall we were satisfied with accommodation for the price we paid and would return if we wanted a low cost holiday/short break again
Stayed 4 nights in Apr 2024

8/10 Good

Jean

Traveled with family
Liked: Room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Mandy

Traveled with family
Liked: Cleanliness
Average
Quick check in rooms very old and dated shower head broken patio door not very secure although location was good
Stayed 3 nights in Feb 2024

4/10 Poor

Nelson

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very good location. Poor conditon of the room I got.Old and Delapidated. Pictures on thr website were not exactly the actual condition of the property. Expedia should improve in this area too.
Stayed 3 nights in Oct 2023

4/10 Poor

Perla Judith

Traveled with family
Disliked: Amenities, property conditions & facilities
Ok so super chill area. The places itself is super old , old carpet , old kitchen , old closets old space . TV is smaller than my even television. The place has no furniture . Cracked tiles old carpet , old bathrooms . Stains on walls doors, bathrooms , fridge its old dear god where are these reviews coming from. Staff is nice but this place is deteriorating In Front of their eyes . Old and decripet The shinning called they want their location back . Good grief !!
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness
Lot of maintenance issues. The mattress so uncomfortable. The standard of the cleanliness is not so high. Excellent location. Breakfast is it's good. It's worth for the price. I could recommend to my friend. The room needs little bit up to date.
Stayed 4 nights in Oct 2023

6/10 Okay

Olayemi

Traveled with family
Stayed 8 nights in Jul 2023

10/10 Excellent

Romualdas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good for stay with childrens.
Stayed 4 nights in Aug 2023

4/10 Poor

Lidia

Traveled with family
Disliked: Cleanliness, room comfort
The experience was not good The refrigerator did not work properly It is very old and no well maintained . It needs more Maintainance And cleaning .
Stayed 3 nights in Jul 2023

6/10 Okay

edgar

Traveled with family
Disliked: Amenities, property conditions & facilities
Property needs a completed update. Not to many amenities. Unfortunately we can not enjoy the great view that we requested by the time of reservation. In general we expended a great time in Mallorca. The area around the hotel was fabulous, the beach was ok, great restaurants and safe.
Stayed 13 nights in Jun 2023