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Tru By Hilton Cali Sur

2.0 star property

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Photo gallery for Tru By Hilton Cali Sur

Reception
Exterior
Lobby
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Av Panamericana con Cra 109, Cali, Valle del Cauca
  • Jardin Plaza Shopping Center
    ‪14 min walk‬
  • Fundacion Valle del Lili
    ‪4 min drive‬
  • Pontificia Universidad Javeriana Cali
    ‪7 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Roll-In Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed (Roll-In Shower)

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Double Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

NH Cali Royal

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.1 out of 5, Very Good, (1001)
The price is $51
per night
$51 total
includes taxes & fees
Mar 1 - Mar 2
NH Cali Royal

About this property

Tru By Hilton Cali Sur

Cali hotel close to Unicentro Shopping Center
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.
Tru By Hilton Cali Sur offers 98 air-conditioned accommodations with safes and irons/ironing boards. Beds feature down comforters. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and a convenience store. Onsite self parking is complimentary.

Tru By Hilton Cali Sur is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Elevator (44 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 60000 per pet, per night
Up to 18 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 60000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tru By Hilton Cali Sur Cali
Tru By Hilton Cali Sur Hotel
Tru By Hilton Cali Sur Hotel Cali

Tru By Hilton Cali Sur Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zlatina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience ! Great customer service !
Stayed 6 nights in Dec 2024

2/10 Terrible

Juan

Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Good nice and clean
Stayed 4 nights in Dec 2024

10/10 Excellent

andres

Stayed 2 nights in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Maria Elena

Stayed 2 nights in Nov 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Leonardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Buena
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Lorenzo

Business traveler
Liked: Property conditions & facilities, room comfort
Ok, nella media
Hotel nuovo con arredo in stile moderno. La stanza era piccola ma confortevole, letto comodo. Colazione insufficiente
Stayed 1 night in Oct 2024

8/10 Good

LUISA C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
El hotel es bueno, es nuevo. No había agua caliente y me tocó bañarme en agua muy fría a las 5:30 am. Llamé a recepción pero no me dieron respuesta ni solución. Las sábanas son un poco tiesas, no muy cómodas para el tipo de hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Fabio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Hotel nuevo, excelente para viaje de negocios
Stayed 1 night in Oct 2024