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NH Cali Royal

4.0 star property

Choose dates to view prices

Photo gallery for NH Cali Royal

Lobby
Exterior
Lobby
Outdoor pool
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Hot Tub

Explore the area

Map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Unicentro Shopping Center
    ‪5 min walk‬
  • Jardin Plaza Shopping Center
    ‪19 min walk‬
  • Fundacion Valle del Lili
    ‪3 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪50 min drive‬

Room options

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

  • 455 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 455 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (Extra Bed 3 Adults)

  • 455 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

NH Cali Royal

4-star hotel in Campestre
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
In addition to an outdoor pool, NH Cali Royal provides a 24-hour health club, a hot tub, and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

NH Cali Royal has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Cafe Royal - This restaurant specializes in international cuisine and serves lunch only.
La Parrilla - This restaurant specializes in barbecue and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: COP 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 110 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 521 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

dayana

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I base my choice believing this was a 4 start hotel. But was not. Missing decoration, need a new technology talking about the air conditioner. The walls where empty by the way need a TV in front the sofa cama. The floor was not ok. Also the hotel have a private party in the pool area with a DJ that last after 2am. We couldn’t sleep , and I ask a compensation because base in a 4 start hotel I was not expecting that from the hotel. I receive an apology but not compensation for the discomfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lizzete, Rowlett

Stayed 5 nights in Dec 2024

8/10 Good

JUAN

Traveled with partner
Liked: Staff & service, property conditions & facilities
Buena atención, instalaciones viejas pero bien mantenidas
Stayed 1 night in Dec 2024

10/10 Excellent

Maria V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant environment
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexis is great, and all the staff is amazing. The breakfast is delicious. I love pandebono.
Stayed 2 nights in Nov 2024

8/10 Good

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel.. but right now they are under a little bit of construction and it had a bad smell in the main entrance.. and I definitely think the rooms need a good update.
Stayed 1 night in Dec 2024

10/10 Excellent

Corrie w

Liked: Amenities, property conditions & facilities
I’ve stayed here 5 times it’s definitely a good bang for your buck
Stayed 3 nights in Dec 2024

10/10 Excellent

Uconnory

Stayed 4 nights in Dec 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommended the hotel is fantastic, the service is great, the staff are very friendly and helpful.
Stayed 5 nights in Dec 2024

8/10 Good

Clemente Ibarra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dahiana, brooklyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Dahiana, brooklyn

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, clean room and service. All was great. The only exception is the price of the breakfast is a bit too high for what you receive and at night the dinner crowd is very loud and noisey, making a relaxed dinner impossible. Maybe if the staff worked to ask the loud tables to tone down, it would be much better.
Stayed 5 nights in Dec 2024

10/10 Excellent

eddy, Mount Vernon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in the area. It's safe, walkable, convenient, and has excellent staff. The new Hotel manager, goes above and beyond to make sure you have a pleasant stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

eddy, Mount Vernon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property at least seven times, and it gets better every time. It's very safe, convenient, and close to one of the best shopping malls in Cali. Also, the Hotel has a new property Manager, Juan Carlos Valencia, who ensures the Hotel is running the way it should. He goes above and beyond, asks, and he makes it happen.
Stayed 6 nights in Nov 2024

4/10 Poor

alex r

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel needs updated is old lot of the rooms are in the same condition the lobby is ok even the beds are uncomfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and great service staff. Very good location on the south part of the city, close to malls and fine dining.
Stayed 3 nights in Nov 2024

8/10 Good

Edgar

Liked: Cleanliness, amenities
At first the room that I was given was on the 6th floor and in extremely poor condition. After I complained, I was given an excellent room on the 9th floor. Other than that, everything was very good.
Stayed 16 nights in Nov 2024

10/10 Excellent

Yaneth

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with hotel.
Hotel is great, service is impecable. The hotel does need a renovation in ntheir rooms only. The location and everythingelse was incredible.
Stayed 8 nights in Nov 2024

6/10 Okay

Murni

Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
I was upgraded to a suite because my room didn’t have hot water. I was thankful for the upgrade. The pool area need a remodel. There was a terrible smell in the entrance to the hotel. The location was fantastic to the mall where my appointment was located.
Stayed 3 nights in Sep 2024

2/10 Terrible

Katherine, Poughkeepsie

Stayed 4 nights in Oct 2024

10/10 Excellent

Angie

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well located in an area in Cali that is safe. Is right across the street from Unicentro. The breakfast is very good specially Mr. Erne. He is the nicest person and is so attentive. I have stayed here twice and will continue to come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 4 nights in Nov 2024