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NH Cali Royal

4.0 star property

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Photo gallery for NH Cali Royal

Lobby
Outdoor pool
Lobby
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Hot Tub

Explore the area

Map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Unicentro Shopping Center
    ‪3 min walk‬
  • Jardin Plaza Shopping Center
    ‪18 min walk‬
  • Fundacion Valle del Lili
    ‪3 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪38 min drive‬

Room options

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

  • 455 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 455 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (Extra Bed 3 Adults)

  • 455 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

NH Cali Royal

4-star hotel in Campestre
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
In addition to an outdoor pool, NH Cali Royal provides a 24-hour health club, a hot tub, and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

NH Cali Royal has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Cafe Royal - This restaurant specializes in international cuisine and serves lunch only.
La Parrilla - This restaurant specializes in barbecue and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: COP 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 110 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 74 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

juan, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, staff was friendly and courteous, Maria in the front desk was kind. From the bell man to the restaurant staff were great.
Stayed 7 nights in Feb 2025

10/10 Excellent

Martha

Stayed 3 nights in Mar 2025

8/10 Good

Maria Fernanda

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Dora Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite place to stay in Cali because its very convenient location and excellent staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yerandys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great. The staff were very friendly & helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Marisol

Traveled with family
Liked: Cleanliness, staff & service
Hotel does not have a policy in place to turn in items inadvertently forgotten. Hotel does not offer wash cloths to shower, iron, hair dryer. Hotel is structurally sound however needs to be renovated. Furniture and closets are badly chipped/scratched off; shower/tub have old stains that look like dirt and mildew.
Stayed 8 nights in Feb 2025

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being Expedia Gold member my room was upgraded to a comfortable and beautiful suite in the last floor
Stayed 2 nights in Feb 2025

6/10 Okay

Jonathan

Stayed 4 nights in Feb 2025

10/10 Excellent

WEIHENG

Stayed 3 nights in Feb 2025

10/10 Excellent

Ginna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by the staff, will be back definitely.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía estuvo súper buena, el desayuno es execelente y la atención, yo estuve con un grupo de más de 40 personas yo tuve una suite pero lo único que no me gusto fue que vi una pequeña cucauracha en tocador del baño
Stayed 1 night in Feb 2025

6/10 Okay

Anfranz

Traveled with group
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Lizette D.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome. Very nice and safe area, just most restaurants around the area didn't have air conditioning, but the food is amazing. The hotel itself has a restaurant with amazing food and awesome staff. There are some white suvs parked right outside the hotel. The drivers are very knowledgeable of the city and very friendly. Just make a reservation with them or the hotel's receptionist. It may be difficult to hail a yellow cab around the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alma

Stayed 3 nights in Feb 2025

8/10 Good

javier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but smells like sewage.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across two malls and close to a lot of restaurants and at the same time quiet. Great service, especially Alexis from Events
Stayed 2 nights in Jan 2025

6/10 Okay

Andres Morgado

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Elizabeth

Stayed 1 night in Jan 2025

6/10 Okay

Eva

Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and environment
Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Stayed 1 night in Jan 2025

8/10 Good

Dora Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in this hotel because of its convenient location for the errands that I have to run.
Stayed 1 night in Jan 2025