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InterContinental Cali, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Cali, an IHG Hotel

Outdoor pool, open 9:30 AM to 5 PM, pool umbrellas, sun loungers
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Sundeck
Indoor spa tub

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Gym
  • Hot Tub
    Hot Tub
  • Bar
    Bar

Explore the area

Map
Avenida Colombia No 2-72, Cali, Valle del Cauca, 7457
  • Bulevar del Río
    3 min walk
  • Centenario Commercial Center
    8 min walk
  • San Antonio Church
    10 min walk
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    30 min drive

Room options

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Accessible

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Accessible

  • 258 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 1238 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Room

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Business Suite, 1 Queen Bed

  • 603 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed, Balcony

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • 603 sq ft
  • Sleeps 3
  • 1 Queen Bed

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The price is $74
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includes taxes & fees
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About this property

InterContinental Cali, an IHG Hotel

4-star hotel in El Peñon
Along with 5 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
InterContinental Cali, an IHG Hotel offers 295 accommodations with safes and complimentary toiletries. Beds feature premium bedding. This Cali hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, InterContinental Cali, an IHG Hotel features an outdoor pool and a spa tub. Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5813 square feet (540 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite self parking is complimentary.

InterContinental Cali, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
LA TABERNA - This restaurant specializes in international cuisine.
LA BRASSERIE - Onsite buffet restaurant. Open daily.
LA TERRAZA - Onsite restaurant. Open daily.
PIZZERÍA ÚNICA ESTELAR - Onsite family restaurant. Open daily.
LOBBY CAFÉ BAR - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • LA BRASSERIE
  • LA TABERNA
  • LA TERRAZA
  • LOBBY CAFÉ BAR
  • PIZZERÍA ÚNICA ESTELAR

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,813 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:30 AM to 5 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Cali
InterContinental Hotel Cali
InterContinental Cali Hotel
InterContinental Cali

InterContinental Cali, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1050 reviews" "
Rating 8 - Good. 238 out of 1050 reviews" "
Rating 6 - Okay. 75 out of 1050 reviews" "
Rating 4 - Poor. 22 out of 1050 reviews" "
Rating 2 - Terrible. 31 out of 1050 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gladys

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was inhabitable. We had plumbing and infestation issues. The staff was not helpful in resolving our issues.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Dionesia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service!
Stayed 6 nights in Apr 2024

10/10 Excellent

Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at Intercontinental In Cali Colombia. Everything from the staff to the food, to the area, and the ambience was perfect. The pool is always been added plus and the spa was amazing. A 10/10 would recommend Will definitely be staying there again in the future.
Stayed 6 nights in Aug 2024

10/10 Excellent

maria, Long beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star hotel - feeling at home - great travel experience. We will return anytime.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confort
Stayed 7 nights in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 3 nights in Aug 2024

6/10 Okay

Eliana, Linden

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location for this hotel is amazing however the rooms are a bit outdated is like staying in a hotel in the 80s besides that restaurant and pool area are great.
Stayed 1 night in Jul 2024

10/10 Excellent

Josue, Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben, MCKINNEY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great restaurant options and excellent food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Cali!
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great for families. Food was great. Breakfast buffet wonderful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercontinental Hotel Cali Stay - Great
It was great, love the choice of restaurants in the lobby, makes it very convenient.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 6 nights in Jul 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ANDREA

Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mandie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Terence

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Very poor staff
Very poor customer service. From the front desk manager to the cleaners. Third day during my stay I ask that my room should be cleaned - the cleaning lady was visibly annoyed and cleaned the room after given an attitude. I also learned from friends of mine that their rooms were never cleaned during our entire four day stay. I checked out 20 minutes after 11:00 and was charged for half a day. To me, that was okay, but the fact that the cleaning lady banged at my door at 10:55am and was cursing at me about checkout time, was just something strange to me. Looks like it was a planned act, because when I took it up with the manager, he was certainly not interested in learning the truth about the cleaning lady who is out of order. He instead focused on reiterating that i must pay for half a day - at no point did I argue that I wasn’t going to pay. Averall the management team needs more training on customer service - their actions certainly did not reflect credit upon this organization.
Stayed 3 nights in Jul 2024

10/10 Excellent

Johi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Stayed 1 night in Jul 2024

10/10 Excellent

RICHARD BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richard
Upgraded to jr suite. Maitre D Carlos excellent and super profesional in main dining room esp during Football matchesReception staff excellent also.
Stayed 3 nights in Jul 2024

10/10 Excellent

JORGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Great, thanks!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevyn

Stayed 5 nights in Jul 2024