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Hotel Toscana Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Toscana Plaza

Porch
Outdoor pool, open 9 AM to 10:00 PM, sun loungers
Front of property
Front of property
Deluxe Suite, 1 King Bed, Jetted Tub, City View | Minibar, in-room safe, desk, soundproofing

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Room service
    Room service
  • Parking included
    Parking included
  • Pet friendly
    Pet friendly

Explore the area

Map
Calle 10 N 65-31 Autopista Sur, Cali, Valle del Cauca
  • Farallones Clinic
    8 min walk
  • Santiago de Cali University
    11 min walk
  • Premier Limonar Mall
    13 min walk
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    49 min drive

Room options

View all photos for Junior Suite, 1 Queen Bed, Hot Tub

Junior Suite, 1 Queen Bed, Hot Tub | Balcony

Junior Suite, 1 Queen Bed, Hot Tub

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, City View

Deluxe Suite, 1 King Bed, Jetted Tub, City View | View from room

Deluxe Suite, 1 King Bed, Jetted Tub, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, soundproofing

Standard Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Pool

NH Cali Royal

Pool
Hot Tub
Spa
Pet friendly
4.1 out of 5, Very Good, (1014)
The price is $58
per night
$58 total
includes taxes & fees
Dec 8 - Dec 9
NH Cali Royal

About this property

Hotel Toscana Plaza

3-star hotel in Cañaveralejo - Seguros Patria
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Hotel Toscana Plaza offers 72 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
In addition to an outdoor pool, Hotel Toscana Plaza provides a spa tub and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 1615 square feet (150 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Toscana Plaza has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Dante - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Dante - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dante
  • Dante

Things to do

  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 35000 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 55000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 75000 per vehicle
  • Pet fee: COP 35000 per pet, per night
  • Rollaway bed fee: COP 55000 per day
  • Facilities fee: COP 5100 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Toscana Plaza Cali
Hotel Sercotel Toscana Plaza Cali
Toscana Plaza Cali
Toscana Plaza
Sercotel Toscana Plaza Cali
Sercotel Toscana Plaza
Hotel Sercotel Toscana Plaza
Hotel Toscana Plaza Cali
Hotel Toscana Plaza Hotel
Hotel Toscana Plaza Hotel Cali

Hotel Toscana Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 269 reviews" "
Rating 8 - Good. 80 out of 269 reviews" "
Rating 6 - Okay. 56 out of 269 reviews" "
Rating 4 - Poor. 17 out of 269 reviews" "
Rating 2 - Terrible. 23 out of 269 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lorena

Liked: Staff & service
The cleaning is not good
Stayed 4 nights in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Mark, Willemstad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel rooms needs serious maintenance
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Maritza

Liked: Property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Maritza

Traveled with family
Liked: Amenities, property conditions & facilities
Excelente
Stayed 4 nights in May 2024

10/10 Excellent

Anamarcela, Miami

Stayed 2 nights in May 2024

6/10 Okay

Jair

Stayed 3 nights in Apr 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe area around the property
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The cleaning services not does a good
Stayed 7 nights in Mar 2024

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Stayed 2 nights in Feb 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very clean and it was located about 15 minutes from all the places I wanted to go!! there is a breakfast buffet in the restaurant upstairs in the mornings included with the room cost!! the restaurant also had a nice selection of food later in the day and reasonably priced I would stay there again!!
Stayed 5 nights in Dec 2023

4/10 Poor

CHARLES

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I was over charged for the room I paid on december 25th My resevation paid $96.00 for Monday 25th but they still charged me for this night....I will never stay there again
Stayed 19 nights in Dec 2023

6/10 Okay

Louis

No dejen caer el Hotel, Siempre ha sido muy bueno
El primer cuarto que me dieron olia a sucio creo que era un sofacama sucio y manchado que habia ahi, ademas el aire acondicionado no funcionaba. pedi cambio y ya me dieron uno mejor. el desayuno muy bueno
Stayed 1 night in Dec 2023

6/10 Okay

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought staff was great , but the noise was terrible i was up for four days unable to sleep because of the noise. Complained to facility with no resolved. I wasn't offered any can of discount for the inconvenience.
Stayed 9 nights in Dec 2023

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 3 nights in Nov 2023

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty but has a few flaws.
Hotel was nice, clean with very nice staff. The room had a nice view and was modern. Problems were not enough hot water, all showers were barely Luke warm. The bath had a nice sauna but was hampered by lack of hot water.The louvered window in bath can not be closed and allows hot air in constantly and very loud traffic noises.
Stayed 4 nights in Sep 2023

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning crew thru away some of my things,a raincoat, receipt and my toothbrush packets, , nothing was done about it , this is my second time staying here staff and service, and breakfast by was excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Stayed 1 night in Sep 2023

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away the suite was piss poor, towels dirty. Go to Spiwak or Movich
Stayed 3 nights in Aug 2023

4/10 Poor

Mario, Miramar

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures lies about the real condition of this hotel
Stayed 1 night in Aug 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023