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Hotel Plaza Del Lili

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Del Lili

Superior Room, 1 King Bed | Down comforters, pillowtop beds, minibar, in-room safe
Reception
Aerial view
Lobby sitting area
Spa

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Calle 48 # 86 - 133, Cali, Valle del Cauca, 760026
  • Universidad del Valle
    20 min walk
  • Jardin Plaza Shopping Center
    3 min drive
  • Fundacion Valle del Lili
    3 min drive
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    50 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Hot Tub

Suite, Hot Tub | Down comforters, pillowtop beds, minibar, in-room safe

Suite, Hot Tub

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, pillowtop beds, minibar, in-room safe

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Down comforters, pillowtop beds, minibar, in-room safe

Standard Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Plaza Del Lili

3.5-star Cali hotel close to Jardin Plaza Shopping Center
A restaurant, a snack bar/deli, and laundry facilities are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Plaza Del Lili offers 23 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 43-inch Smart televisions come with cable channels.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Cali hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Hotel Plaza Del Lili is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.
Hotel Plaza Del Lili has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking available only on request
  • Free covered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

HOTEL PLAZA LILI Cali
HOTEL PLAZA LILI
PLAZA LILI Cali
PLAZA LILI
Hotel Plaza Del Lili Cali
Hotel Plaza Del Lili Hotel
Hotel Plaza Del Lili Hotel Cali

Hotel Plaza Del Lili Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 88 reviews" "
Rating 8 - Good. 29 out of 88 reviews" "
Rating 6 - Okay. 3 out of 88 reviews" "
Rating 4 - Poor. 6 out of 88 reviews" "
Rating 2 - Terrible. 10 out of 88 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesus g

Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time around
This was the 2nd time staying at Valle del Lily and both times my wife and I loved it. The staff are very friendly, the hotel is clean and the food they serve at the two restaurants on site was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The hotel was very clean, the staff were professional and very friendly. The restaurant on site the food was awesome. The restaurant staff were awesome also. I would strongly recommend this hotel to family and friends.
Stayed 1 night in Jun 2024

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Veinmann, East Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

sergio

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Victor, UNION CITY

Everything when well
Stayed 6 nights in Aug 2023

4/10 Poor

Craig

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything goes and Nothing gets fixed
Hot water only worked some of the time, cable was out 2 ID the 3 days of my stay complained to front desk , but lady behind front desk didn’t seemed to concerned about my issues and never addressed any of them I gave up complaining because I realized no issues got resolved, someone in room next to me decided to blast music at 4 am and sing 🎶 for over and hour , nobody from management felt compelled to stop him . Worst hotel experience I have ever had !!!! I got say the only positive was ladies who made breakfast and cleaned the room was so nice.
Stayed 3 nights in Feb 2023

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Gordon

8/10 Good

Carey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location. Many restaurants and shops in walking distance. There is spa next next door. If you're up for a little adventure there a mall within 25 minutes. The walk was through several residential areas, mostly gated communities. There is a rooftop bar but it and the top 2 floors were in renovation. My room lost hot water a couple of times but no one else in my group experienced this problem. In those instances staff reset the breaker. I would definitely stay there again if I visit Cali again.

6/10 Okay

Marlon

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice restaurants close by
Stayed 1 night in Jul 2022

10/10 Excellent

Michael Lowell

Liked: Cleanliness, amenities, property conditions & facilities
Place was nice and easy to get in and out. Not too much of a crowed area.
Stayed 3 nights in May 2022

2/10 Terrible

Joel, fort worth

Disliked: Staff & service, amenities, property conditions & facilities
BEWARE. Horrible. It looks nice but no hot water. Only turned boiiler on at certain times. Bit on recieved like warm water. I was also locked out of hotel for 20 minutes why the empoyee was doing something…. They locked the fromt door
Stayed 3 nights in May 2022

10/10 Excellent

Paola

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel
Stayed 1 night in Mar 2022

2/10 Terrible

Gabriel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. The staff doesn’t really care about guest needs. The manager was very rude and lie to us about the way he was supposed to take care of all the issues we had. Several times we had to wait at the lobby for someone to open the door to come in or get out. The first night the toilet was broken and the answer on the front desk was “We have to wait until tomorrow to find someone to fixed”. There was a lots of inconsistencies with this place but they didn’t even care. Management and staff doesn’t know the word “Sorry”. And they ignore you when complaining. VIP place that doesn’t offer you any VIP options and that’s very far from being a VIP Hotel. HORRIBLE PLACE!
Stayed 11 nights in Dec 2021

2/10 Terrible

katiuska

Traveled with family
Disliked: Amenities, property conditions & facilities
There was NOT hot water! Seriously. We needed this hotel exactly to have a hot shower!
Stayed 2 nights in Jan 2022

4/10 Poor

Lina

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay at this hotel. Everyone is very nice and accommodating to your needs. The rooms look exactly like the picture and they are very clean. They also do the housekeeping everyday. The breakfast was excellent, they offered natural juice y fruit, they would ask how you would like your eggs, they also offered bread, arepas, almojabanas ect. They also have a rooftop bar that is open wed-sat and they have food there too. Now for the hot water; there is not hot water at all times. They have a schedule for the hot water that is 5am to 10am and then in the evenings from 5pm to 10pm. The hot water was hit or miss and at times it was only warm.
Stayed 12 nights in Nov 2021

6/10 Okay

federico

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The facilities where very well maintained , it’s modern, clean and for the price very good, on the other hand service was terrible! Check our takes for ever, we tried to order water because there was none available in the minibar but the reception es wouldn't help at all, we needed a taxi and the receptionist forgot about it and stoped one on the street (not ideal in Colombia) breakfast was ok
Stayed 1 night in Nov 2021

4/10 Poor

Ali Viqhar, Floridablanca

Business traveler
Disliked: Cleanliness, amenities
Linen or towels were not changed, no hot water for 2 days around 8am. Restaurant / bar was open only on Thursday on. Basic breakfast service to order. Good size rooms.
Stayed 4 nights in Sep 2021

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new and comfortable clean I loved the
Stayed 4 nights in Sep 2021