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Sonesta Hotel Cali

4.0 star property

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Photo gallery for Sonesta Hotel Cali

Rooftop pool
Room, 2 Twin Beds (Habitacion 2 Camas) | In-room safe, desk, blackout drapes, iron/ironing board
Indoor spa tub
Front of property
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

Map
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
  • Cali Tower
    ‪3 min walk‬
  • Chipichape Shopping Center
    ‪5 min drive‬
  • Cali Zoo
    ‪6 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed (Suite Junior)

Suite, 1 King Bed (Suite Junior) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Suite Junior)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Habitacion Estandar)

Room, 1 Queen Bed (Habitacion Estandar) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed (Habitacion Estandar)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds (Habitacion 2 Camas)

Room, 2 Twin Beds (Habitacion 2 Camas) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds (Habitacion 2 Camas)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Suite Ejecutiva)

Suite, 1 King Bed (Suite Ejecutiva) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Suite Ejecutiva)

  • Sleeps 2
  • 1 King Bed

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The price is $68 total
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About this property

Sonesta Hotel Cali

4-star hotel in Versalles
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Sonesta Hotel Cali offers 181 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Sonesta Hotel Cali features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sonesta Hotel Cali is a smoke-free property.

A complimentary English breakfast is served each morning between 6 AM and 10 AM.
Restaurante Mango´s - This coffee shop serves breakfast only.
Restaurante Cook´s - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Cook´s
  • Restaurante Mango´s

Things to do

  • Full-service spa
  • Gym
  • Library
  • Pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 85000 per accommodation, per stay
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 85000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton

Sonesta Hotel Cali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 548 out of 859 reviews
Rating 8 - Good. 221 out of 859 reviews
Rating 6 - Okay. 57 out of 859 reviews
Rating 4 - Poor. 16 out of 859 reviews
Rating 2 - Terrible. 17 out of 859 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel Angel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

It's our home away from home every time we are in Cali. Great staff and rooms
Stayed 1 night in Jan 2025

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs some upgrades but still a nice hotel. The staff is very professional and they're on top of the game. I didn't like the connecting room they gave me which I never asked for.
Stayed 12 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

Best hotel in Cali
Stayed 4 nights in Jan 2025

10/10 Excellent

Reginald

The breakfast area window were with dust
Stayed 7 nights in Jan 2025

10/10 Excellent

Reginald

Liked: Staff & service, property conditions & facilities
Jessica the front office staff, excellent person. Very friendly !!!
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythig was very good, thanks…
Stayed 1 night in Jan 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, amazing breakfast, 10 of 10 guest attention
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudiney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in Cali. The staff is warm and friendly and the bed was one of the most comfortable I’ve ever had in a hotel. Good selection for breakfast, lots of fresh fruit and hot options as well as continental offerings. Pool area is quite small, just a few chairs but there’s also a hot tub. Room service menu wasn’t loading so I didn’t get to order so that was a bit disappointing but overall great stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Vivian

Liked: Cleanliness
Stayed 2 nights in Jan 2025

4/10 Poor

Shondell

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
There was a lot of jack hammering noises during my stay.
Stayed 9 nights in Jan 2025

10/10 Excellent

Eadweard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay there.
Stayed 4 nights in Jan 2025

8/10 Good

Rodrigo, Yorktown Hts

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area nice stuff
Stayed 1 night in Dec 2024

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the welcoming at the front desk while checking in
Stayed 1 night in Dec 2024

10/10 Excellent

Andre, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are very friendly and accommodating. Great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Vincenzo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi hotel preferido en Cali
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

10/10 Excellent

juan camilo

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Gym could use more equipment.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sussy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly service
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is very 👍 👍 👍 👍 👍
Stayed 3 nights in Dec 2024

10/10 Excellent

Giangelis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience

I was pleasantly surprised that the staff was attentive to the needs of the guests. From the moment you enter, there is someone to help you. The hotel is not as pretty as others but it is comfortable and has coffee shop and restaurant. It has a nice AC in the rooms and no noise.
Stayed 1 night in Dec 2024

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024