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Sonesta Hotel Cali

4.0 star property

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Photo gallery for Sonesta Hotel Cali

Rooftop pool
Pool
Room, 2 Twin Beds (Habitacion 2 Camas) | In-room safe, desk, blackout drapes, iron/ironing board
Executive Suite, 1 Bedroom, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

Map
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
  • Cali Tower
    ‪3 min walk‬
  • Chipichape Shopping Center
    ‪5 min drive‬
  • Cali Zoo
    ‪6 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed (Suite Junior)

Suite, 1 King Bed (Suite Junior) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Suite Junior)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Habitacion Estandar)

Room, 1 Queen Bed (Habitacion Estandar) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed (Habitacion Estandar)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds (Habitacion 2 Camas)

Room, 2 Twin Beds (Habitacion 2 Camas) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds (Habitacion 2 Camas)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Suite Ejecutiva)

Suite, 1 King Bed (Suite Ejecutiva) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Suite Ejecutiva)

  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (102)
The price is $61
per night
$61 total
includes taxes & fees
Apr 18 - Apr 19
Faranda Collection Cali, a member of Radisson Individuals

About this property

Sonesta Hotel Cali

4-star hotel in Versalles
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Sonesta Hotel Cali offers 181 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Sonesta Hotel Cali features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sonesta Hotel Cali is a smoke-free property.

A complimentary English breakfast is served each morning between 6 AM and 10 AM.
Restaurante Mango´s - This coffee shop serves breakfast only.
Restaurante Cook´s - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Cook´s
  • Restaurante Mango´s

Things to do

  • Full-service spa
  • Gym
  • Library
  • Pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 85000 per accommodation, per stay
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 85000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton

Sonesta Hotel Cali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 532 out of 840 reviews
Rating 8 - Good. 218 out of 840 reviews
Rating 6 - Okay. 57 out of 840 reviews
Rating 4 - Poor. 16 out of 840 reviews
Rating 2 - Terrible. 17 out of 840 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Gym could use more equipment.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sussy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly service
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is very 👍 👍 👍 👍 👍
Stayed 3 nights in Dec 2024

10/10 Excellent

Giangelis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
I was pleasantly surprised that the staff was attentive to the needs of the guests. From the moment you enter, there is someone to help you. The hotel is not as pretty as others but it is comfortable and has coffee shop and restaurant. It has a nice AC in the rooms and no noise.
Stayed 1 night in Dec 2024

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jorge Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 4 nights in Dec 2024

10/10 Excellent

Eadweard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

ANTONIO R

Stayed 6 nights in Oct 2024

10/10 Excellent

lyda

Stayed 3 nights in Nov 2024

10/10 Excellent

GERSAIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ning, Newport Coast

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and corteous. Rooms could use some updating, but otherwise very nice. This was my second time staying here.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Hotel In Cali, Deff my go to place when I visit family. I love the location, the food, and overall the heart warming service they have. All the staff in general are very good but specially Melanie, Lady & Johnny They are phenomenal and they make you feel right at home. Been a customer for years and will continue to book here for sure.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel from its location to the excellent service from all the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay as always, Staff is above and beyond. Everyone so very welcoming, the service is top notch. Honestly cant emphasize enough how awesome this hotel really is for a big city like Cali. The breakfast is also very good, no complaints at all from this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at the Sonesta Hotel. The staff is alway courteous and professional. The fare is affordable and the breakfast is always great. I would recommend this hotel to future guest.
Stayed 5 nights in Nov 2024

8/10 Good

Briggitte Milena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, excellent service. I recommend it.
Stayed 6 nights in Nov 2024

8/10 Good

Carlos

Liked: Property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

julia

Business traveler
Stayed 3 nights in Nov 2024

10/10 Excellent

Corry, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Corry, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to everything in the city. Great staff and servuce. The area looks nothing like the pics. However i stayed here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rolando

Stayed 5 nights in Jul 2024

6/10 Okay

Alfonso

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El lugar está bonito y muy conveniente. La mayoría de los trabajadores son muy amables. Pero tuve un una mala recepción por Miss Melanie quien me dijo que la habitación 1024 la cual separe no estaba disponible y que todas las habitaciones eran como las suite del piso doce( olían húmedo). Y me dijo en forma desafiante isi yo quería la escogiera o me podía cancelar e irme a otro hotel. Gracias a Jessica me dio una habitación con dos baños como lo requería y me trató muy amable. En cambio Melanie en mi estadía nunca me saludó y siempre se mantuvo muy soberbia. Si se encuentra a Melanie en el mostrador traten de hablar con otra persona para que no les arruine sus vacaciones. Es muy lamentable que tengan personas así recibiendo al turista. Pues ellos son la cara y la primera impresión del hotel. The place is nice and very convenient. Most of the workers are very kind. But I had a bad reception from Miss Melanie who told me that room 1024 which I reserved was not available and that all the rooms were like the suites on the twelfth floor (they smelled damp). And she told me in a defiant way if I wanted to choose it or I could cancel and go to another hotel. Thanks to Jessica she gave me a room with two bathrooms as I required and treated me very kindly. On the other hand, Melanie never greeted me during my stay and always remained very arrogant. If you find Melanie at the counter, try to talk to someone else so she doesn't ruin your vacation. It is very unfortunate.
Stayed 4 nights in Oct 2024