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Sonesta Hotel Cali

4.0 star property

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Photo gallery for Sonesta Hotel Cali

Rooftop pool
Room, 2 Twin Beds (Habitacion 2 Camas) | In-room safe, desk, blackout drapes, iron/ironing board
Indoor spa tub
Front of property
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

Map
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
  • Cali Tower
    ‪2 min walk‬
  • San Antonio Church
    ‪3 min drive‬
  • Chipichape Shopping Center
    ‪4 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed (Suite Junior)

Suite, 1 King Bed (Suite Junior) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Suite Junior)

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Habitacion Estandar)

Room, 1 Queen Bed (Habitacion Estandar) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed (Habitacion Estandar)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds (Habitacion 2 Camas)

Room, 2 Twin Beds (Habitacion 2 Camas) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds (Habitacion 2 Camas)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Suite Ejecutiva)

Suite, 1 King Bed (Suite Ejecutiva) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Suite Ejecutiva)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Hotel Cali

4-star hotel in Versalles
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Sonesta Hotel Cali offers 181 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Sonesta Hotel Cali features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sonesta Hotel Cali is a smoke-free property.

A complimentary English breakfast is served each morning between 6 AM and 10 AM.
Restaurante Mango´s - This coffee shop serves breakfast only.
Restaurante Cook´s - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Cook´s
  • Restaurante Mango´s

Things to do

  • Full-service spa
  • Gym
  • Library
  • Pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 85000 per accommodation, per stay
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 85000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton

Sonesta Hotel Cali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 887 reviews
Rating 8 - Good. 222 out of 887 reviews
Rating 6 - Okay. 57 out of 887 reviews
Rating 4 - Poor. 16 out of 887 reviews
Rating 2 - Terrible. 18 out of 887 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y buena atención
Stayed 1 night in Mar 2025

6/10 Okay

Darline

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a few days and found that the room was clean, the staff were helpful, and the breakfast was good. The hotel is located in a good area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Teodoro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. It exceeded my expectations
Stayed 1 night in Mar 2025

10/10 Excellent

Reginald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Excellent service from all it department. Jessica at the front desk very very helpful and kind The bartender at the lobby bar, very funny pel
Stayed 5 nights in Mar 2025

8/10 Good

Melchor

Business traveler
Liked: Staff & service
Disliked: Amenities
The hotel is nice. Staff is VERY NICE (typical of Colombia). The area is ok in the day time but not very safe to walk at night and all restaurants and entertaiment are a few blocks away in Granada so it’s better to take taxis at night. I stayed for a week for work and it was ok. I was not impress but also not disappointed.
Stayed 4 nights in Mar 2025

8/10 Good

Howard

Liked: Staff & service, amenities, property conditions & facilities
There is some construction on the 10th floor but overall a good experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriel, Piscataway

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excelent breakfast and price.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gregory

Stayed 4 nights in Feb 2025

10/10 Excellent

Leonardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. I was here for a business trip. The restaurant food is outstanding. The breakfast buffet is pretty good too. Maybe one of the best I have had in Colombia.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable hotel in the northern part of the city. Nice and comfortable rooms with all necessary amenities, great restaurant, very nice and helpful staff. And great price
Stayed 1 night in Mar 2025

10/10 Excellent

onaldo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk snd everyone, excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 2 nights in Feb 2025

10/10 Excellent

Victor Manuel, DACONO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy limpio seguro y las personas muy amables
Stayed 2 nights in Mar 2025

10/10 Excellent

lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación buena comida buen servicio buen trato al personal
Stayed 3 nights in Feb 2025

10/10 Excellent

JULIO, RAHWAY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, friendly staff, breakfast is the best, everyday was different food. I truly recommend this hotel for those who’s looking for a quiet stay.
Stayed 21 nights in Feb 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

I would recommended the hotel. It was my first visit to Colombia and was travelling by myself. It was a good location. A short walk to the river then you could cover a lot of the tourist places. Staff were super friendly even though i can't speak Spanish. The room was and comfortable. The restaurant had a good selection so i ate there every night as i wasn't sure about leaving the hotel at night. During the day everything was fine. I would have liked to use the pool on the roof but my room key wouldn't let me past the 3rd floor.
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

RASHID, Bradford

Liked: Cleanliness, staff & service
Staff was nice & helpful. But language barrier existed. Half the hotel is going under renovation, so all day hammering was there until they moved my room. There’s no sound proofing whatsoever is the rooms.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel amenities
Stayed 7 nights in Dec 2024

10/10 Excellent

Brian K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always properly maintained and the staff is always courteous
Stayed 4 nights in Feb 2025

10/10 Excellent

Zayreth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent Service and confort
Stayed 2 nights in Feb 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel The food is excellent and the staff is great
Stayed 2 nights in Feb 2025

10/10 Excellent

Miguel Angel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, thanks
Stayed 2 nights in Feb 2025