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Hotel Arts

4.0 star property

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2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Lobby lounge
2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Luxury Room, 2 Queen Beds, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
119 12th Ave SW, Calgary, AB, T2R 0G8
  • Calgary Tower
    ‪6 min walk‬
  • Calgary TELUS Convention Centre
    ‪8 min walk‬
  • Stampede Park
    ‪11 min walk‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪17 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxury Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(8 reviews)
  • 591 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Balcony

Luxury Room, 2 Queen Beds, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxury Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(50 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(64 reviews)
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Pool View

Luxury Suite, 1 King Bed, Balcony, Pool View | Balcony view

Luxury Suite, 1 King Bed, Balcony, Pool View

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed

9.0 out of 10
Wonderful
(79 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Arts

Hotel in Downtown Calgary
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Hotel Arts offers 185 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
In addition to a seasonal outdoor pool and an indoor pool, Hotel Arts provides a fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 102258 square feet (9500 square meters) include a conference center. This eco-certified hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Arts is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Raw Bar - This poolside restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Yellow Door Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 24 per day)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Raw Bar
  • Yellow Door Bistro

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (102,258 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 15 to 35 per person
  • Covered self parking fee: CAD 24 per day
  • Covered valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arts Calgary
Arts Hotel
Hotel Arts
Hotel Arts Calgary
Arts Hotel Calgary
Hotel Arts Hotel
Hotel Arts Calgary
Hotel Arts Hotel Calgary

Hotel Arts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 792 out of 1219 reviews
Rating 8 - Good. 254 out of 1219 reviews
Rating 6 - Okay. 101 out of 1219 reviews
Rating 4 - Poor. 37 out of 1219 reviews
Rating 2 - Terrible. 35 out of 1219 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Anmoldeep

Traveled with partner
Disliked: Cleanliness
Do not get fooled by the pictures on expedia. The hotel is very old and has the old property smell to it. Highly disappointed by expedia trying to lure clients by showing the property as a brand new
Stayed 1 night in Apr 2025

10/10 Excellent

Quentin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Lovegeet

Liked: Cleanliness, staff & service, property conditions & facilities
We live in Calgary, but always enjoy this property when in need of a little staycation.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Always love staying at the Hotel Arts. Excellent location to be in and excellent staff. My one issue on this trip was that my wife and I made reservations for poolside to relax and our server brought us our drinks but and a menu and didn’t end up returning to take our food order for 30-40 minutes so we decided to leave but we watched others who came in after us get served with drinks and food in that time span of an hour we spend there total.
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Noisy all night

Checked in and the aircon was on and it was loud but thought nothing of it. Left to watch the hockey and arrived back and turned the AC off to which the noise did not relent. Even with ear plugs up, it was too loud to sleep. Spoke to reception who informed me that it was normal (100% isn’t) and there was nothing could be done. When I spoke to a manager, he put us in another room for the night but there was still a noise from the AC unit. If you’re a light sleeper (or a heavy sleeper) this is not the hotel for you.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

It was good!
Stayed 1 night in Apr 2025

8/10 Good

Brett

lol
Stayed 3 nights in Apr 2025

6/10 Okay

Grant

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The service is abysmal

Nice room but the service was horrible. Had to talk to guest services 3 times to get a pair of champagne glasses. Waited 1/2 hour, in a nearly empty bar, to get service ... even though there were waitresses walking around and looking at us. Ended up having to go up to the bar ourselves and ordering. The next morning we ordered coffee by the pool. Spoke with the waitress twice. After 45 minutes we left because nothing was coming. Definitely won't be staying again.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne-Marie

Stayed 2 nights in Apr 2025

10/10 Excellent

Dylan

Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, walkable
Stayed 1 night in Apr 2025

8/10 Good

Harjee

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Business traveler
Liked: Staff & service, property conditions & facilities
The front desk was amazing. I mixed up my booking days and they handled it with Expedia immediately to the best outcome. We will be back.
Stayed 1 night in Apr 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

talia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD AREA TO STAY AND EASY TO GET ARROUND
Stayed 1 night in Apr 2025

10/10 Excellent

shannon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location. Wish we had time to use the pool.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerrit, Lethbridge

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025