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Holiday Inn Express & Suites Calgary Airport Trail NE by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Calgary Airport Trail NE by IHG

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Suite, 1 King Bed | Desk, laptop workspace, soundproofing, free cribs/infant beds
Exterior
Free daily buffet breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Housekeeping

Explore the area

Map
41 FREEPORT CRESCENT NE, Calgary, AB, T3J 0T7
  • Cross Iron Mills Mall
    ‪10 min drive‬
  • Stampede Park
    ‪16 min drive‬
  • University of Calgary
    ‪17 min drive‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, soundproofing, free cribs/infant beds

Standard Room

  • 463 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

Desk, laptop workspace, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, soundproofing, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, soundproofing, free cribs/infant beds

Suite, 1 King Bed

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Calgary-Airport by IHG

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very Good, (3754)
The price is $178
per night
includes taxes & fees
May 24 - May 25
Holiday Inn Calgary-Airport by IHG

About this property

Holiday Inn Express & Suites Calgary Airport Trail NE by IHG

Hotel in Stoney
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, a business center, and dry cleaning.
Holiday Inn Express & Suites Calgary Airport Trail NE by IHG offers 100 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Calgary Airport Trail NE by IHG provides a waterslide, a hot tub, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Calgary Airport Trail NE by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

Arabic, English, Farsi, Filipino, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 10:30 PM on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Airport Trail NE
Holiday Inn Express Suites Calgary Airport Trail NE
Holiday Inn Express Suites Calgary Airport Trail NE by IHG
Holiday Inn Express Suites Calgary Airport Trail NE an IHG Hotel

Holiday Inn Express & Suites Calgary Airport Trail NE by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 717 out of 1464 reviews
Rating 8 - Good. 402 out of 1464 reviews
Rating 6 - Okay. 156 out of 1464 reviews
Rating 4 - Poor. 102 out of 1464 reviews
Rating 2 - Terrible. 87 out of 1464 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

RYAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and you get a decent breakfast, friendly staff, clean modern rooms, transportation to the airport... there is no way to beat that, great job Holiday Inn!
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities
Was not going well, my bank card stopped working and lost my Amex credit card. So my sister used her teenager bank card looked like a fancy credit card. So we were able to check in. She insisted though. She even tried to check in for us. But they didn't allow her. So I did and my cards weren't working and couldn't find my card.
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Liked: Staff & service, room comfort
Quick overnight due to flight cancellation. Found hairs on bedspread and sheets. Pool used for lessons so not as much room to swim. Floors very wet from people not drying off on way back to room which is a safety/slip hazard. Staff were friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel fonctionnel

Hôtel très bien situé,propre avec une belle piscine qui aide à la détente.Le déjeuner généreux est servi tôt qui fait bien l’affaire pour les vols d’avion
Stayed 1 night in Feb 2025

6/10 Okay

Wes

Traveled with partner
Liked: Cleanliness, staff & service
clean and nice rooms . No eating facilities without longer walk
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large with a comfortable bed , and modern conveniences. Checkin was easy & the shuttle service helpful Really appreciated the quiet & comfort
Stayed 1 night in Feb 2025

6/10 Okay

kho

Stayed 4 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

ANNETTE

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The service at the front reception was never there, she was not very professional. We had to ask to turn the lights on in the pool area. They had no hot water by 10:00 a.m. She said it would be back on later, once the service showed up. It happens all the time? We asked her if she could guarantee it and checked out.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very slow check in. Then, room key didn’t work so had to go wait in line again. Told inaccurate info about breakfast opening times so thought we couldn’t partake in breakfast when in fact we could have. Large parking lot but it was completely full.
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie, Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool & hot tub were nice. The breakfast was very good.
Stayed 1 night in Jan 2025

8/10 Good

Barry

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport- to be fair was only staying until 3am to take flight out. Good for what we needed.
Stayed 1 night in Jan 2025

8/10 Good

Hilda

It’s was good
Stayed 1 night in Jan 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was nice. The problem the bed sheet a lot of stain. Even when we transfer to another room same problem the bed sheet have a blood stain. It's look like the staff didn't changed it.
Stayed 1 night in Dec 2024

8/10 Good

denton

Stayed 1 night in Jan 2025

2/10 Terrible

Eleanor

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have truly never experienced such poor customer service at a hotel. My flight was delayed so my friend tried to check in for us and it made into such a unnecessarily stressful situation. She was told nobody called in when we specifically called in to make sure everything was organized. Instead of trying to be helpful the staff were argumentative and confrontational. When she finally arrived to the room the linens were dirty, there was trash in the toilet and bathroom, and the housekeeper entered the room without knocking as my friend was changing. As my flight arrived late we decided to just stay instead of leaving because we were tired. When checking out they tried to keep our deposit because of dirty linens. They accused us of using them to wipe make up off. I don't even wear makeup. It was a huge ordeal to get deposit back. So disappointing after a long day of traveling. So much unnecessary stress for someone who was just looking for a nice place to stay before continuing our travels. If you do stay- make sure they don't try to keep your deposit. It was truly the most outlandish thing I have ever experience in a Customer service setting.
Stayed 1 night in Jan 2025

6/10 Okay

Heidi

Liked: Cleanliness
The toilet didn’t function properly.
Stayed 1 night in Jan 2025