Holiday Inn Express & Suites Calgary Airport Trail NE by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Calgary Airport Trail NE by IHG

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Free daily buffet breakfast
Exterior
Interior
Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible) | 1 bedroom, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Housekeeping
  • Laundry
$111
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
41 FREEPORT CRESCENT NE, Calgary, AB, T3J 0T7
  • Deerfoot Mall
    ‪4 min drive‬
  • Cross Iron Mills Mall
    ‪6 min drive‬
  • Calgary Zoo
    ‪9 min drive‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪3 min drive‬

Room options

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

8.6 out of 10
Excellent
(11 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(182 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Calgary Airport Trail NE by IHG

Hotel in Stoney
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, a business center, and dry cleaning.
Holiday Inn Express & Suites Calgary Airport Trail NE by IHG offers 100 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Calgary hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Calgary Airport Trail NE by IHG provides a waterslide, a hot tub, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Calgary Airport Trail NE by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 10:30 PM on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Airport Trail NE
Holiday Inn Express Suites Calgary Airport Trail NE
Holiday Inn Express Suites Calgary Airport Trail NE by IHG
Holiday Inn Express Suites Calgary Airport Trail NE an IHG Hotel

Holiday Inn Express & Suites Calgary Airport Trail NE by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 745 out of 1551 reviews
Rating 8 - Good. 436 out of 1551 reviews
Rating 6 - Okay. 171 out of 1551 reviews
Rating 4 - Poor. 105 out of 1551 reviews
Rating 2 - Terrible. 94 out of 1551 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to the airport.
Stayed 1 night in May 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and modern accommodations ,convenient location.
Stayed 1 night in May 2025

4/10 Poor

Mike

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
No towels Asked for more He didn’t bring Poor lighting in pool area No shower curtain , had to go and ask
Stayed 1 night in Jun 2025

8/10 Good

davinder

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Loved the stay there. But would not go again as I know I will be paying for the same breakfast every morning.
Stayed 2 nights in May 2025

2/10 Terrible

Kristine

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We didnt have bedding for the pullout couch. We got there after our basketball game at 11pm and had to pack up and leave and find another hotel. They had no blankets or pillows and the pull out couch was dirty and with crumbs and food, like it wasnt cleaned from the last guests. We are hoping we get reimbursed from the hotel for this unfortunate experience.
Stayed 1 night in May 2025

2/10 Terrible

Faith

Traveled with family
Disliked: Cleanliness, amenities
This was the worst stay I have ever had at any hotel EVER!!! Not only did they go and charge my card 150 (for some guarantee) then when I checked in they charged me for the room stay and deposit which was 319.52 then when I checked out they charged my card AGAIN for the room cost which was 169.52 which just made no sense at all!!! And then when I called and said something about it they said they cleared it so it would be put back on my card in 3-10 business days which is absolute BS. This was the first day of my trip and this hotel took my money that I had set to the side for the other hotel stays and not to mention, when I went down for breakfast at 730am, there was NO FOOD AND THE JUICE WAS OUT AS WELL! As a pregnant women I was absolutely pissed off about this because the whole reason I got this hotel was because the promised breakfast which I didn’t even get!!! Will never stay here ever again and I will definitely be warning all my people to never stay here as well!
Stayed 1 night in May 2025

8/10 Good

Lindsay

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The design and look of the property and rooms were excellent. Good staff and professional friendly attention. The bathroom and room looked elegant. There was a large coffee stain on the carpet that could have been cleaned. The sheets on the bad were not changed. The bed had hair all over it, visible blood stains, grease stain. The sheets were poor quality. The upper comforter looked good and fit the decor of the room. The room was 315, I might have told management my room was 515 by accident. The bedding is one of the most important things at a hotel.
Stayed 1 night in May 2025

6/10 Okay

Helen

Stayed 1 night in May 2025

4/10 Poor

Lorrianne

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty sheets, no clean towels in the entire hotel Friday and Saturday. Breakfast ran out of milk Saturday Sunday, very slow to replenish items both days even starting at 7:30am Microwave was missing glass turn table, missing iron, toilet was constantly running and we had 2 families stay. Room for 4 people and only 2 towels with no more towels available period. Slow elevators Great things: soundproof rooms, great black out blinds , nice pool facility - but not enough good to stay here again
Stayed 2 nights in May 2025

4/10 Poor

Gemma

Stayed 1 night in May 2025

6/10 Okay

RNeil, Edmonton

Stayed 2 nights in May 2025

10/10 Excellent

Aja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, warm pool
Stayed 3 nights in May 2025

2/10 Terrible

Imre Jozsef

I arrived late at night and THEY WERE CRABBY and sent me to another hotel! It was very late, very dark, drove thru a scary industrial area to another hotel!
Stayed 1 night in May 2025

10/10 Excellent

Colette

Liked: Cleanliness, property conditions & facilities
Clean large room. Great breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kristiina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the stay in your hotel. It was clean, had great and warm swimming pool with the hot tub and slide, gym and good choice for breakfast buffee. Than you!
Stayed 1 night in May 2025

6/10 Okay

Kenneth

Liked: Property conditions & facilities
Disliked: Staff & service
No towels couldn’t get any for hours in the morning. As no towels at the pool and the staff wouldn’t answer the phone so went to the front deck and they all were in the wash I guess 2 days in a row. So bring ur own towels
Stayed 2 nights in May 2025

8/10 Good

Jazzy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet, easy parking. But swimming pool should have lockers, changing rooms and towels.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel charged me alot of extra money for dirty towels . Do they not do laundry properly !? Do not stay there!! This is an outright scam. If I had not checked my visa they would be Getting away with this. How often is this happening?
Stayed 1 night in May 2025

2/10 Terrible

Shelby

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are NO towels. Like actually none. None in the gym. None in the pool. There was 1 in the room. We had 4 registered guests in the room. Our group had a total of 5 rooms. We asked many many times if we could have a couple towels for the pool or for showering. They were always in the dryer. We were there for 3 days. It was the same story the whole time. They would say they would bring them up in 15 minutes. 15 minutes never came. We finally just waited at the front desk to get some. After 40 minutes were were given 3 damp towels. The staff told us it is always like this. It was very difficult to manage for 3 days without towels with kids who wanted to swim. We won't be staying here again.
Stayed 2 nights in May 2025

6/10 Okay

Peter

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
Hotel was OK at best. Not very good value for money. The pool deck was already dirty with lots of hair all over the place. Not very appealing. The biggest disappointment was the extreme lack of towels. No pool towels and nowhere near enough towels for the room. When we asked for one towel per person the front desk agent looked at us as if we had asked for 100 towels and told us they were fully booked and it was simply impossible to give us THAT MANY towels. Every time we went to the pool we checked and no towels. Go to front desk and ask for towels….same song and dance. Just not possible to provide any towels because they are fully booked. With 15 to 20 people in the pool needing towels, a maximum of 3 towels were brought by housekeeping. Another time 2 towels and a few times none were ever provided.
Stayed 3 nights in May 2025

10/10 Excellent

Muhammad

Stayed 1 night in May 2025

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025