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Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3
  • Southcentre Mall
    ‪12 min walk‬
  • Fish Creek Provincial Park
    ‪3 min drive‬
  • Shawnessy Shopping Centre
    ‪6 min drive‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(9 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace (Jetted Tub)

Suite, 1 King Bed, Fireplace (Jetted Tub) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Fireplace (Jetted Tub)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(52 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Fireplace

Room amenity

Suite, 1 King Bed, Fireplace

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony (Fireplace)

Suite, 1 King Bed with Sofa bed, Balcony (Fireplace) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Balcony (Fireplace)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

7.8 out of 10
Good
(26 reviews)
  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Calgary South Conference Center by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Waterslide
4.6 out of 5, Wonderful, (1002)
The price is $141
per night
$158 total
includes taxes & fees
Mar 17 - Mar 18
Holiday Inn Calgary South Conference Center by IHG

About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Hotel in Southeast Calgary
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG offers 105 accommodations with video-game consoles and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG provides a waterslide and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 1000 square feet (90 square meters) include conference space. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 384 out of 1009 reviews
Rating 8 - Good. 241 out of 1009 reviews
Rating 6 - Okay. 123 out of 1009 reviews
Rating 4 - Poor. 117 out of 1009 reviews
Rating 2 - Terrible. 144 out of 1009 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Paid for a room with a fireplace that doesn’t work. Told 3 people and no one seemed to care
Stayed 1 night in Nov 2024

10/10 Excellent

VERONA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Amenities
Clean room. Staff very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rooms were really clean, staff was amazing, the breakfast was delicious.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy, grande prairie

Stayed 1 night in Nov 2024

2/10 Terrible

jazbin

Disliked: Cleanliness, staff & service, property conditions & facilities
There were the old washer n dryers stacked right in the hallwau across our room, wasn't very nice. lots of noise till late night as we got the ground floor room. never staying here again. the fone, radio, everything was unplugged.
Stayed 1 night in Nov 2024

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Amenities
Great cleanliness and amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Rodson, Sedley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Stayed 1 night in Nov 2024

10/10 Excellent

Samantha, Drumheller

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bronwyn

Liked: Cleanliness, property conditions & facilities
Nice central hotel, will stay again.
Check in was a little bit slow, feel it may have been newer staff so no terrible. Layout of room could be a little bit better in particular in the living area/ kitchenette. Also adding a mirror in the lobby area area just outside the bathroom allows for both parties to get ready at the same time. Overall though would be a nice place for a few days stay. Would like aome kind of writing material on the desk perhaps. And i do like a little booklet on the hotel and its services also available in the room but that was lacking. Breakfast was good. Would like bacon but others wise was a nice choice.
Stayed 1 night in Nov 2024

2/10 Terrible

Mike

Disliked: Staff & service, property conditions & facilities
The heat pump in the unit was so loud. Sounds like a bearing or fan issue. And the refrigerator similarly was extremely noisy ever time it ran. The noise was so severe. I could not sleep. I complain at the front desk and they indicated the would put in a service request. In interim I had two terrible nights sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place to stay . Pool was fantastic. Staff was very friendly. Continental breakfast was really good as well
Stayed 2 nights in Nov 2024

4/10 Poor

Jennifer

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Brenna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Came to Calgary for a show. The staff were nice and accommodating. The bed was very comfortable and the room was clean! Great job!!
Stayed 1 night in Nov 2024

10/10 Excellent

Cody

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility, friendly and helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great room - very spacious. Lots of variety fir breakfast. Will definitely stay again
Stayed 1 night in Nov 2024

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel accommodated my family with an early check in which was invaluable due to a wedding we had to get ready for. The staff was extremely pleasant. The only negative is there was a $250 damage deposit for a 1 night stay. Which is absurd.
Stayed 1 night in Sep 2024

10/10 Excellent

Marie, any city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and really helpful. They really take their customer service to heart. The property seems to be very well looked after. The room was very clean, the bed comfortable, I wouldn’t hesitate recommend this property to friends and family.
Stayed 2 nights in Nov 2024

6/10 Okay

Kelsey

Disliked: Property conditions & facilities
It was average.
Stayed 1 night in Nov 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Very good, easy checking in, room was great and bread was delicious.
Stayed 1 night in Nov 2024