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Serra Madre Residence

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serra Madre Residence

Reception
Spa
Indoor pool, outdoor pool
Fridge, microwave, oven, stovetop
Front of property - evening/night

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Hot Tub
  • Kitchen
  • Air conditioning
  • Gym

Explore the area

Map
Rua Rio Grande do Norte, Qd 05 Lt. 05A, Rio Quente, Goias, 75695-000
  • Hot Park
    1 min drive
  • Serra de Caldas State Park
    5 min drive
  • Parque das Fontes
    5 min drive
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    73 min drive

Room options

View all photos for Family Suite, 2 Bedrooms

In-room safe, desk, free WiFi

Family Suite, 2 Bedrooms

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | In-room safe, desk, free WiFi

Luxury Suite, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

IMG Hotel Rio Quente

Pool
Kids pool
Free WiFi
Restaurant
4.1 out of 5, Very Good, (377)
The price is $33
per night
$34 total
includes taxes & fees
Dec 12 - Dec 13
IMG Hotel Rio Quente

About this property

Serra Madre Residence

3-star aparthotel in Esplanada do Rio Quente
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, a spa tub, and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find an LCD TV with cable channels, and other amenities include free WiFi and room service. Change of towels is available on request.
Serra Madre Residence offers 33 air-conditioned accommodations with safes. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
In addition to a children's pool and an indoor pool, Serra Madre Residence provides an outdoor pool and a spa tub. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This family-friendly aparthotel also offers a fitness center, a steam room, and an arcade/game room.

Serra Madre Residence is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Room service is available.

Languages

Portuguese

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • Room service

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (daily)
  • Limited-hour front desk
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 33 units
  • 6 floors
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Serra Madre Residence Condo Rio Quente
Serra Madre Residence Condo
Serra Madre Residence Rio Quente
Serra Madre Rio Quente
Serra Madre Residence Aparthotel
Serra Madre Residence Rio Quente
Serra Madre Residence Aparthotel Rio Quente

Serra Madre Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ciro

Liked: Cleanliness
I didn’t like the garage, is terrible
Stayed 2 nights in Jul 2024

4/10 Poor

Tania

Business traveler
Disliked: Room comfort
Suitable for families visiting the parks
Very spacious room, with kitchen and living room. But linens and towels need to be updated. Bathroom was not properly cleaned.
Stayed 1 night in May 2023

8/10 Good

Carlos Aberto

Traveled with family
Liked: Cleanliness, room comfort
8,8.
O hotel adequado em relação ao custo benefício. O sofá cama da sala deveria ser mais confortável. O hotel é próximo à lojas, restaurante e ao Hot Park. A garagem é bem apertada. Bom café da manhã. No geral, vale a pena.
Stayed 2 nights in Jul 2024

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Luana

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Flávia

Liked: Cleanliness, room comfort
Estadia tranquila
Experiência boa, direito a entrar no esplanada com água thermal.
Stayed 3 nights in Feb 2022

10/10 Excellent

ANDRE LUIZ

Traveled with family
Liked: Cleanliness, room comfort
Otimo!
Excelente, hotel confortável e o atendimento foi excepcional. O café da manhã também é muito bom, recomendo.
Stayed 2 nights in Jan 2022

8/10 Good

Marlus

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

FRANCISCO FLAVIO

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, room comfort
Muito bom.
Minha experiência foi muito positiva, tanto pela localização, limpeza, cortesia dos funcionários e pela estrutura do hotel.
Stayed 3 nights in Jun 2021

6/10 Okay

Marcelo

Disliked: Cleanliness
Abaixo da expectativa
Garagem disponibiliza era muito estreita e por isso utilizei a rua dado que estava de camionete, não havia papel higiênico no quarto, tive que solicitar e demorou para que fosse disponibilizado, uma das toalhas fornecidas tinha um rasgo/buraco, solicitei uma nova porém não foi disponibilizada, as juntas do box do banheiro estavam pretas, tipo fungado ou falta de limpeza, o chão estava grudento, não sei se era algum produto específico mas preferimos não andar descalços.
Stayed 1 night in Nov 2020

10/10 Excellent

Andressa

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Kerre Anne

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

8/10 Good

sergio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Boa
Faltou informações sobre o acesso e o valor aos parques termais
Stayed 2 nights in Feb 2020

6/10 Okay

Roseanne stecca

Liked: Cleanliness
Stayed 2 nights in Sep 2019

10/10 Excellent

ALESSANDRO LOPES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente estadia, garagem ruim.
Hotel excelente, funcionários altamente treinados e atenciosos, porém ficou a desejar com relação a garagem, sendo a 1ª entrada da garagem a guia foi mal feita, ao adentrar raspa a parte de baixo do veiculo, podendo vir a danificar. Outro detalhe da garagem é totalmente sem iluminação a noite, ficando aberto a noite toda, expondo assim a segurança do veículo.
Stayed 4 nights in Aug 2019

10/10 Excellent

Hannae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, equipe cordial, excelente café da manhã e a poucos metros do Hot Park e restaurantes.
Stayed 3 nights in Aug 2019

8/10 Good

Virginia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apesar de termos enfrentado problemas com ar condicionado, a atenção do gerente em tentar resolver o problema, foi um ponto relevante e muito satisfatório. A nossa estadia foi muito agradável e tranquila.
Stayed 7 nights in Jul 2019

10/10 Excellent

HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo a todos!
Muito boa estadia! Na verdade é um apart hotel bem novo, perto da rua principal ( 5 minutos caminhando) e do Hot Park ( também 5 minutos de caminhada). Café da manhã é bom e o hotel tem piscina, sauna e entretenimento (totó, ping pong, sinuca....). O atendente Léo é prestativo, paciente e gente boa. Recomendo a todos e ficaria de novo, com certeza!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo, gostamos bastante, recomendo para quem quiser se hospedar em Rio Quente
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Bruce Itallo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Luciana, Rio Do Sul, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, bem organizado, limpo. Cidade linda. Da de ir a pé pro Rio Quente, perto da pracinha.
Stayed 3 nights in Jul 2018