Prive Thermas Hotel by WAM Experience

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prive Thermas Hotel by WAM Experience

Garden
Exterior
Bar (on property)
Reception
Quadruple Room | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • Pool
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Rua do Balneário, Qd 10, Lote 19, Caldas Novas, GO, 75690-000
  • Water Park
    1 min walk
  • Thermas Privé Restaurante
    1 min walk
  • Rodoviária de Caldas Novas
    3 min drive
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    11 min drive

Room options

Deluxe Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Luxury Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Prive Thermas Hotel by WAM Experience

3-star hotel in Privê das Caldas
Along with 7 outdoor pools, this hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Prive Thermas Hotel by WAM Experience offers 168 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Prive Thermas Hotel by WAM Experience features 7 outdoor swimming pools, a sauna, and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers an arcade/game room, a garden, and a hair salon. A total renovation of this property was completed in 2016.

Prive Thermas Hotel by WAM Experience has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the following water parks: Clube Privé, Water Park, and Nautica Praia Clube.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Prive Thermas
Prive Thermas Hotel
Prive Thermas – OFICIAL
Prive Thermas Hotel by WAM Experience
Prive Thermas Hotel by WAM Experience Hotel
Prive Thermas Hotel by WAM Experience Caldas Novas
Prive Thermas Hotel by WAM Experience Hotel Caldas Novas

Prive Thermas Hotel by WAM Experience Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 104 reviews" "
Rating 8 - Good. 40 out of 104 reviews" "
Rating 6 - Okay. 10 out of 104 reviews" "
Rating 4 - Poor. 1 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very satisfied but one persistent issue
This is a fine resort hotel, however, I was troubled by the inoperative Air Conditioning which ultimately required that we move to a different room. It was on-and-off, and was ultimately resolved, but the problem was annoying and interruptive. Otherwise, a great stay! Great food, very nice staff.
Stayed 1 night in May 2019

10/10 Excellent

Marcos

Stayed 3 nights in Sep 2024

8/10 Good

LEANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Razoável mais tem espaço pra melhoria
marcarão no jantar incrível. Café da manhã incrível.
Stayed 3 nights in Sep 2024

4/10 Poor

Jade

Traveled with family
Disliked: Staff & service
Estadia razoável. Tivemos a opção de café da manhã e jantar, porém o jantar só dá pra comer o macarrão que fazem na hora, o restante era comida que restava do almoço e como eram três diárias tivemos que jantar fora um dia, ou passávamos três dias a macarrão. Em um dia a principal piscina estava vazia sem nenhum aviso do motivo. No domingo durante o dia não tinha funcionários no bar da piscina, para consumir alguma coisa precisávamos sair da piscina e ir ao bar do lado para fazer o pedido e que demorava bastante para ser servido, e o valor da diária foi o mesmo dos outros dias onde o bar da piscina estava funcionando. É como se nada dentro do hotel funcionasse no domingo, sendo assim o valor da diária teria que ser alterado.
Stayed 3 nights in Aug 2024

10/10 Excellent

cleverton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia perfeita , funcionários atenciosos boa comida perto do centrinho, gostamos
Stayed 4 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito top
Gostamos demais, café da manhã top, jantar muito bom, limpeza do quarto excelente. Foram 3 dias.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Disliked: Room comfort
Melhorias...
Fiquei hospedado 5 dias e pelo preço que paguei a comida ficou muito a desejar, sem variedade nenhuma, tanto café da manhã, quanto no jantar. Cama de casal terrivel, e limpeza poderia melhorar um poucos mais, principalmente nos banheiros (não somente nos quartos, mas nos banheiros externos do hotel). Funcionários do parque Kawana totalmente despreparados para lidar com o público (restaurante e sorveteria) sendo muitas vezes mal educados nos atendimentos. Pensaria duas vezes para retornar no Prive Thermas Oficial.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Águas dos parques geladas
Esse é o melhor hotel para ficar em Caldas Novas, acesso a diversos parques com muitas coisa para crianca. Comida ótima ele atendimento muito bom. Única coisa q massa hospedagem me colocaram q me apto p d, sem box…banheiro molhava todo. Além disso, as águas dos parques geladas…péssimo para as crianças.
Stayed 4 nights in Jul 2024

10/10 Excellent

VIVIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Recomendo!!!! ☺️
Foi ótimo, momentos maravilhosos com a família, tudo no hotel foi excelente.
Stayed 4 nights in Jul 2024

10/10 Excellent

SAMUEL DE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar para família
Ótima estadia, com muito conforte, comida boa, piscina quente. Lugat maravilhoso para passar com a família e descansar.
Stayed 5 nights in Jun 2024

10/10 Excellent

Cintia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local perfeito, funcionários muito educados e atenciosos, limpo, piscinas limpas e com temperaturas variadas, apenas a academia precisa de uma manutenção, os aparelhos estão quebrados e jogados, o resto, não tenho nada do que reclamar.
Stayed 5 nights in Mar 2024

6/10 Okay

AFONSO JOSÉ D

Liked: Staff & service, room comfort
Precisa melhorar em muitos pontos
Em relação a outros hotéis este deixou muito a desejar - Chuveiro horrível - Cofre sem pilhas e sem orientações como usar - Comida média pra baixo - Ar condicionado muito barulhento - Serviço de TV horrível Enfim não gostamos
Stayed 5 nights in Mar 2024

10/10 Excellent

Jaciara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para família
Lugar ideal para família com crianças, possui ampla estrutura infantil, brinquedoteca, parque aquático e parque externo. Funcionários atenciosos e recreadores muito simpáticos.
Stayed 5 nights in Feb 2024

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito confortável e bem localizado, inclusive é vizinho a um dos parques aquáticos! A alimentação é boa e as piscinas também são atrativas. Gostei bastante da estadia.
Stayed 4 nights in Jan 2024

8/10 Good

Ana Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os serviços em geral foi ótimo, mas poderia melhorar a experiência dos passeios aos parques. Os meios de transporte não estão em boa conservação, geralmente lotados e deixam a desejar no quesito de segurança, conforto.
Stayed 5 nights in Jan 2024

10/10 Excellent

Bruno P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Clarisse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Elton Carlos de Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 5 nights in Dec 2023

8/10 Good

Adilson

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pessoal educado e prestativo. Limpeza. Restaurante bom. Tudo de bom, valeu por conhecer, recomendo.
Stayed 4 nights in Sep 2023

10/10 Excellent

Janaína S

Stayed 2 nights in Sep 2023

8/10 Good

Adriana

Stayed 2 nights in Aug 2023

10/10 Excellent

RODRIGO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para descansar e passear com a família !!!
Stayed 5 nights in Aug 2023

6/10 Okay

Alexandre

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito do atendimento, porem nao gostei de algumas coisas agua das picinas do hotel muito quentes que nao era possivel entrar, reforma de uma das piscinas sem aviso durante a minha estadia e agua muito quente na piscina infantil inviabilizando a brincadeira das criancas em um dos dias de minha estadia.
Stayed 5 nights in Aug 2023

10/10 Excellent

Thays

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Ana Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel com excelente localização
Muito bom hotel e parque aquático super completo
Stayed 6 nights in Feb 2023