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Best Western Suites Le Jardin Caldas Novas

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Suites Le Jardin Caldas Novas

Billiards
Property grounds
Executive lounge
Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, iron/ironing board
Minibar, in-room safe, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Rua Machado de Assis Nº555, Bairro Bandeirantes, Caldas Novas, GO, 75690
  • Water Park
    10 min walk
  • Plaza Orlando Mestre
    10 min walk
  • Matriz Church
    11 min walk
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    11 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

Deluxe Suite, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

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About this property

Best Western Suites Le Jardin Caldas Novas

3.5-star hotel in Termal
4 outdoor pools, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Best Western Suites Le Jardin Caldas Novas offers 350 air-conditioned accommodations with minibars and safes. 21-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Best Western Suites Le Jardin Caldas Novas features 4 outdoor swimming pools, an outdoor tennis court, a spa tub, and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 3 meeting rooms. This family-friendly hotel also offers a fitness center, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Suites Le Jardin Caldas Novas has designated areas for smoking.

Le Jardin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar specializes in Brazilian cuisine and serves light fare only.
24-hour room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Jardin

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 10 floors
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 11:00 PM

Property is also known as

BEST WESTERN Suites Le Jardin Caldas Novas Brazil
Best Western Suites Jardin Caldas Novas Hotel
Best Western Suites Jardin Hotel
Best Western Suites Jardin Caldas Novas
Best Western Suites Jardin
Suites Le Jardin Caldas Novas
Best Western Suites Le Jardin Caldas Novas Hotel
Best Western Suites Le Jardin Caldas Novas Caldas Novas
Best Western Suites Le Jardin Caldas Novas Hotel Caldas Novas

Best Western Suites Le Jardin Caldas Novas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 108 out of 300 reviews" "
Rating 8 - Good. 119 out of 300 reviews" "
Rating 6 - Okay. 48 out of 300 reviews" "
Rating 4 - Poor. 22 out of 300 reviews" "
Rating 2 - Terrible. 3 out of 300 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandra, Delran

Liked: Staff & service
Location is good ,service was wonderful
Stayed 3 nights in Mar 2024

8/10 Good

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁 Good location, great breakfast and dinner, staff always trying to do the best they can to help you! ☹️ - very poor Wi-Fi quality, that’s when it’s working!
Stayed 3 nights in Dec 2021

4/10 Poor

Ronise Mara Tabari

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
old and stained bath towels, poor quality pillows, inadequate room cleaning and very weak wi-fi signal.
Stayed 4 nights in Oct 2021

10/10 Excellent

Weliton, Framingham, Massachusetts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, nice place. Very happy, excellent experience
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Hotel bom mas precisa mais atenção da gerência , frigobar desligado , vazio e com mofo , bom cafe da manha , piscinas boas , atendimento bom , não ótimo , nao fui ao restaurante , de 0 a 10 minha nota e 8 !
Stayed 1 night in Oct 2019

10/10 Excellent

Jay, Tulsa, OK

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is A-M-A-Z-I-N-G. Service is great. Only thing bad are the guys trying to sell you a stay at the new building under construction.
Stayed 2 nights in Aug 2019

10/10 Excellent

G, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for just one night, after having walked out of another hotel I had booked nearby as it was just too bad. Unfortunately, they only had availability for one night, but this one night was a very pleasant experience in every sense. My booking was on half board so I had dinner at the hotel. The food options were basic, but good. You can order from their a la carte menu, so I thought that the half board offering was poor on that basis. One also has to pay for any drinks had during dinner, even water. The room was large and comfortable, the towels were fluffy and fresh. Breakfast was a very positive experience with ample choice of foods, fruit, juices, etc. Wifi connectivity is poor, so if like me you need it to work, you will struggle. The hotel staff are very helpful and polite. Overall, I had a very positive experience at the Best Western Suites Le Jardim Caldas Novas. Shame it was raining heavily so I couldn't try out their thermal pools. Maybe next time!
Stayed 1 night in Nov 2018

10/10 Excellent

Edneia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ROGERIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Perfeito. Extremamente agradável.
Stayed 3 nights in Jun 2024

8/10 Good

José Luiz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Eduarda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service
E a terceira vez que me hospedo neste hotel , percebi que a qualidade caiu um pouco pricipalmente no jantar, o cafe da manha esta bom, eu acho um hotel muito bom, mais precisa tomar cuidado com a qualidade, na area da piscina precisa ter mais regras as pessoas bdbem e comem dentro da piscina, as criancas tomam sorvete , acaba com a qualidade da agua, fora que a piscina fica imunda e nogenta. Adotem regra, tem copos e sujrira espalhados pelo chao, precisa melhorar a limpeza na area da piscina. Se conseguir essas melhorias ja vai mudar o olhar que as pessoad estao tendo do Hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jefferson David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

PERCIVAL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Muito boa
Stayed 3 nights in Jul 2024

6/10 Okay

LIVIA

Traveled with family
Disliked: Staff & service
Ruim pelo preço cobrado
Muito caro pelo serviço oferecido. Comida razoavel. nao vale a pena
Stayed 2 nights in Jul 2024

10/10 Excellent

Raquel

Stayed 2 nights in May 2024

10/10 Excellent

Luciano Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo hotel
Stayed 2 nights in May 2024

10/10 Excellent

luiz carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Excelente
Stayed 4 nights in Apr 2024

10/10 Excellent

PATRICIA

Stayed 1 night in Apr 2024

6/10 Okay

ADRIANA

Liked: Staff & service
Ar condicionado quebrado, molhou toda a cama. Desde o primeiro dia falamos na recepção que o ar não estava gelando, enviaram um técnico que disse ter dado um reset e que a máquina iria funcionar, mas ao contrário, “choveu” em cima da cama.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Great if you want social interaction and to be entertained. My wife and I wanted a quite weekend to relax but despite the fotos, pools and tables/seating are one on top of the other, no green areas (Le Jardin is just a name) and lastly constant noise from the speakers setup around the pools: music (depends on your taste), Bingo, even a live presentation. (more speakers and an end to conversation) OK if it was specific times but the whole day!
Stayed 1 night in Mar 2024

8/10 Good

LUCIANA IRIS

Stayed 2 nights in Feb 2024

6/10 Okay

Rejane j p

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So para conhecer. Não vale o valor
Muito cheio, pouco espaço na área de lazer, café da manhã muito cheio e artificial, fila enorme pra uma coitada fazer tapiocas, não ha cadeiras suficientes na area de lazer. Muito caro. Tem melhores. Quarto confortável, wifi nao pega, sinal da tv horrível.
Stayed 2 nights in Jan 2024