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Hilton Cairo Heliopolis

5.0 star property

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Photo gallery for Hilton Cairo Heliopolis

View from room
Fitness facility
13 restaurants, breakfast, lunch, dinner served; Asian cuisine
Suite (Diplomat) | Private kitchen | Electric kettle
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

Map
EL-OROUBA, QISM EL-NOZHA, Cairo
  • Tivoli Dome
    ‪4 min drive‬
  • Baron Empain Palace
    ‪5 min drive‬
  • City Stars
    ‪7 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 2 Twin Beds, Pool View

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View (Cabana)

Room, 1 King Bed, Pool View (Cabana) | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Pool View (Cabana)

7.8 out of 10
Good
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Pool View (Cabana)

Twin Room, Pool View (Cabana) | Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Pool View (Cabana)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Patio, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Patio, Pool View

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Patio, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Patio, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Suite, 2 Twin Beds

  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Pool View

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Pool View

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Pool View

  • 624 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Diplomat)

Suite (Diplomat) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Diplomat)

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Diplomat)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Diplomat)

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Multiple Beds, Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 3 King Beds

View all photos for Executive Suite, 1 King Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Executive Suite, 1 King Bed, Pool View

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 2 Twin Beds, Pool View

  • 624 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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  • Pool
  • Hot Tub
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, (1000)
The price is $122
per night
$157 total
includes taxes & fees
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Concorde El Salam Hotel

About this property

Hilton Cairo Heliopolis

5-star hotel in Heliopolis
Along with 13 restaurants, this hotel has 2 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a casino, 2 bars/lounges, and a fitness center are onsite.
Hilton Cairo Heliopolis offers 589 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Hilton Cairo Heliopolis features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the hotel's 13 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 96876 square feet (9000 square meters) include conference space. This luxury hotel also offers a casino, a children's pool, and a terrace. Onsite parking is available (surcharge).

Hilton Cairo Heliopolis has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Egyptian Night - This restaurant serves dinner only.
Rainbow Bar - Onsite bar. Open 24 hours. Open daily.
My Kind of Place - This restaurant serves breakfast only. Open daily.
Noble House - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.
Leonardo - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 13 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Egyptian Night
  • Leonardo
  • My Kind of Place
  • Noble House
  • Rainbow Bar

Things to do

  • 13 gaming tables
  • 2 outdoor pools
  • 24 slot machines
  • Casino (4,306 square feet of space)
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 96,876 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hilton Cairo Heliopolis Hotel
Hilton Cairo Heliopolis Cairo
Hilton Cairo Heliopolis Egypt
Hilton Cairo Heliopolis Cairo
Hilton Cairo Heliopolis Hotel Cairo
Hilton Cairo Heliopolis Hotel
Hilton Cairo Heliopolis Cairo
Hilton Cairo Heliopolis Hotel Cairo

Hilton Cairo Heliopolis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 507 reviews
Rating 8 - Good. 126 out of 507 reviews
Rating 6 - Okay. 48 out of 507 reviews
Rating 4 - Poor. 25 out of 507 reviews
Rating 2 - Terrible. 26 out of 507 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was really good and the customer service were great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cathleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service, friendly staff, clean. Close to the airport. A bit pricey for Cairo, Egypt - $165/night. Overall, my experience was good and I recommend this facility.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hanaa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Cairo Heliopolis exceeded my expectations! They were so welcoming and made us feel at home. My children absolutely enjoyed it too, especially the swimming pool!
Stayed 5 nights in Oct 2024

10/10 Excellent

Caroline Lucia

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There's lots of space, choice of places to eat and drink, and the gardens and pools are lovely.
Stayed 6 nights in Oct 2024

6/10 Okay

Mohammad

Traveled with group, Business traveler
Was ok.
Stayed 1 night in Oct 2024

6/10 Okay

ahmed

Business traveler
Liked: Staff & service
Hotel is bery old building ., but rooms are refrubrushed
Stayed 1 night in Oct 2024

10/10 Excellent

Tashara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. The staff was very helpful from the time I entered the property to the time I left. Upon arrival my room wasn’t ready so I was put in a different room which didn’t have the best view but I was only staying for one night so the view didn’t really matter to me. The room was a good size, it didn’t feel too small. The restaurant options were great, I had Lebanese food and it was literally the best food I’ve ever tasted. The chef even came out to greet me and took a picture with me which was so nice of him. Breakfast was great they had a lot of different options. I had to leave early to catch my flight but I was able to take some treats to go. I’m a black female solo traveler with that being said I felt very safe and respected at this location and I highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property multiple times and always enjoyed the friendly staff and the rooms are great.
Stayed 14 nights in Oct 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

MOHAMMAD, Amman

Stayed 2 nights in Sep 2024

10/10 Excellent

Roman

Stayed 2 nights in Sep 2024

6/10 Okay

Marina

Traveled with partner
Liked: Cleanliness, staff & service
Service/people were good and helpful. Shower was not working and had to get it fixed twice. Fridge also was broken. Bed was uncomfortable
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I cannot rant and rave enough about this hotel! My husband and I stayed here for 7 days with our 2 year old son. The staff was extra friendly and hospitable, and our room was VERY clean. I always wipe our rooms down with Clorox wipes because we have a toddler who touches everything and puts his hands in his mouth. Let me tell you! NOT A SINGLE PIECE OF DIRT CAME OFF ON THOSE CLOROX WIPES. I’m a mama bear and borderline germophobe, so I’m not exaggerating at all. I was just totally in awe. Every single member of staff was nice and friendly, and we literally felt like family. My son made friends with the staff at every turn, and he’s a moody toddler 😂 I recommend this hotel with 10 stars ⭐️
Stayed 7 nights in Oct 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. The hotel and room was very clean, the staff was so hospitable and they went above and beyond to ensure I enjoyed my stay. They checked in to see if I have any concerns or requests, and always greeted me with a smile. I felt at home, and wouldn’t stay anywhere else when I’m in Cairo!
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel good - service very poor for women
Hotel itself is modern clean and comfortable. The service at the front desk terrible. As a woman waiting next in line to check in a family of 4 at 11pm, the desk staff allowed a tour guide with a fistful of 20 passports to push in front of me even though I was clearly next in line, and then another man step in and get served in front of me again. I could not believe my eyes when another male tried to push in front of me from the side of the desk and the checkin man went to let him push in. I had to step up and say to the person pushing in “no way is this happening again, I have had two men push in front of me already, I was here waiting before any of you and it’s not happening again. You will wait your turn. Only then did the The checkin staff sheepishly take my passports to commence checkin. It was extremely rude and poor by the reception staff to let 3 men push in front of a woman and her family.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great Value for a luxury offering
Lovely big rooms, beds are like cloud nine and the service from all their hospitality staff was excellent. Lots of choice for restaurants
Stayed 1 night in Oct 2024

10/10 Excellent

Ahmed

Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the pool and the breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Sep 2024

10/10 Excellent

abdullah

Stayed 2 nights in Sep 2024

10/10 Excellent

abdullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very safe inside this hotel. There is security at the front gates and front entrance. The property is well fenced and in a good airport area. There are many restaurants inside and they are very well priced. The pool wasn’t busy and had good service. There are many staff available to help. It was a great experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mikhail

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay with 2 children 12 and 16 years Breakfast was delicious and lots of choices clean bedroom the House keeping supervise Mohamed on the 3rd floor was brilliant In the Bar area Saead and the blue L bars Ahmad thank you for your hospitality 🇪🇷🙏❤️
Stayed 3 nights in Aug 2024

10/10 Excellent

Tomar Mekel, Claymont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The eating establishment were great( raj and the sever Fahmy was excellent). The pool & spa was also great. The staff( NauRan, Ashraf, Wan, Nuswi) did a excellent job.
Stayed 9 nights in Aug 2024