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Peppers Beach Club and Spa - Palm Cove

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Peppers Beach Club and Spa - Palm Cove

Poolside bar
1 Bedroom Garden Penthouse | Balcony view
1 Bedroom Resort | Balcony view
3 outdoor pools, sun loungers
Minibar, in-room safe, iron/ironing board, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Housekeeping
  • Spa
  • Room service

Explore the area

Map
123 Williams Esplanade, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪1 min walk‬
  • Vie Spa Palm Cove
    ‪16 min walk‬
  • Clifton Village Shopping Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪28 min drive‬

Room options

View all photos for Garden Spa

Garden Spa | Minibar, in-room safe, iron/ironing board, bed sheets

Garden Spa

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Garden Penthouse

Minibar, in-room safe, iron/ironing board, bed sheets

1 Bedroom Garden Penthouse

  • 1023 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Resort

Flat-screen TV

2 Bedroom Resort

  • 1399 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for 3 Bedroom Resort

Minibar, in-room safe, iron/ironing board, bed sheets

3 Bedroom Resort

  • 1507 sq ft
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for 1 Bedroom Resort

Minibar, in-room safe, iron/ironing board, bed sheets

1 Bedroom Resort

  • 1023 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, bed sheets

3 Bedroom Ocean

  • 1507 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for Resort Spa

Balcony view

Resort Spa

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Spa

Balcony view

Ocean Spa

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, bed sheets

1 Bedroom Ocean

  • 1023 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

Peppers Beach Club and Spa - Palm Cove

5-star hotel in Palm Cove
Spend the day catching some rays at the beach, relaxing by one of Peppers Beach Club and Spa - Palm Cove's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Peppers Beach Club and Spa - Palm Cove offers 108 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include showers, bathrobes, and hair dryers. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Paradise Day Spa has 1 treatment room. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Peppers Beach Club and Spa - Palm Cove features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a spa tub. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite covered self parking is complimentary.

Peppers Beach Club and Spa - Palm Cove is a smoke-free property.

La Mesa Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Mesa Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Spa tub

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 53.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 53.0 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Peppers Beach Club Palm Cove
Peppers Club Hotel Palm Cove Beach
Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

Peppers Beach Club and Spa - Palm Cove Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
Stayed 6 nights in Oct 2024

4/10 Poor

Kyna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay for any couple or family. Could not fault anything. Staff were incredibly helpful and cheerful. Would highly recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

SARAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Oct 2024

8/10 Good

Juliet

Traveled with partner
Liked: Cleanliness, staff & service
The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, rooms was large and spacious. Lovely view over Serenity pool. Pools were excellent and warm. Staff were excwllwnt and attentative. Anice, quet and relaxing holuday.
Stayed 9 nights in Sep 2024

6/10 Okay

Russell

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor
No lifts so Three flights or 4 to climb…cleaning times very late after reminders
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, room comfort
Beautiful palm cove
Peppers is a great resort but rooms are a little tired but this did not affect our stay too much
Stayed 6 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey and noisy
This is a $500 a night hotel and the property standard supported that. But what I wasn't expecting were the screaming and unsupervised children from morning until dark. At one point I felt obliged to complain about a particularly bad incident only to be told "..well, it is school holidays you know!" Yes, I did know, but that and the price of $500 per night were contradictory. I am sure ppl will think what a grump I am - but really, it was not good and certainly impacted our own enjoyment.
Stayed 4 nights in Jul 2024

8/10 Good

Jessica, Melbourne

Liked: Staff & service, property conditions & facilities
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
Stayed 7 nights in Jul 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Stayed 1 night in Jun 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sally-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best family holiday we have had
Stayed 8 nights in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Maria Kristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went in July and still warm weather. Close to beach and eateries. Didn’t like the pool not been monitored by children not following pool rules by diving and jumping in and taking over the spa. Parents should take some responsibility as well.
Stayed 6 nights in Jun 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
Stayed 6 nights in Jun 2024

10/10 Excellent

Luka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Joshua

Traveled with partner
Liked: Cleanliness, amenities
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
Stayed 1 night in Jun 2024

10/10 Excellent

JM

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024