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Pacific Hotel Cairns

4.5 star property

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Photo gallery for Pacific Hotel Cairns

Reception
Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Aerial view
View from room
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Reef Hotel Casino
    ‪1 min walk‬
  • Reef Fleet Terminal
    ‪2 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe King Balcony Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Luxury Suite

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Suite

  • 549 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Room

Superior King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Cairns Harbourside Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1007)
The price is $88
per night
$97 total
includes taxes & fees
Mar 10 - Mar 11
Cairns Harbourside Hotel

About this property

Pacific Hotel Cairns

4.5-star hotel in Cairns Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Pacific Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1006 reviews
Rating 8 - Good. 354 out of 1006 reviews
Rating 6 - Okay. 114 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in Cairns. Easily accessible to shopping, restaurants and entertainment.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with partner
Loved it , Gulia was fantastic
Stayed 5 nights in Nov 2024

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and quiet in a central location
Stayed 1 night in Nov 2024

4/10 Poor

Lee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service; Wi-Fi didn’t work in room; dirty public areas
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in great location.
This hotel is perfectly located. It's close to the wharf, for all water activities and close to shopping. Restaurants abound in the area. A great bonus are the laundry facilities on three different floors, and a lovely pool area. The staff is excellent and very accommodating especially Saul. Highly recommend.
Stayed 6 nights in Nov 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was within walking distance. Great restaurants. Friendly and helpful staff.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally a place for an overnight.
Helpful staff, internet in the room was very slow plus had to use phone to stream tv. They are upgrading the internet but should be better compared to other places we have stayed at recently there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Would stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doors won’t close properly in the roof and the bed was a bit uncomfortable but the location and staff was great!
Stayed 2 nights in Nov 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel, perfect location for seeing the city by foot. The bathroom in our suite was luxurious, had all those little details you want in a hotel. The staff were friendly with excellent hospitality. The pool area was great too, the only thing it needed was a bit of music. Would book again.
Stayed 3 nights in Nov 2024

8/10 Good

cameron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart and Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, beautiful staff, facilities & rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Great older style place to stay. Terrific location and some great views of the harbour. Friendly and professional staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Hotel Pacific Cairns
Excellent location great service
Stayed 1 night in Nov 2024

10/10 Excellent

Ronalda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All seemed easy from beginning to end of stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Suzanne Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Charlie

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Amazing room and service definantly
Stayed 1 night in Nov 2024

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Facilities great, service lackluster
A great location in the middle of the city with nice facilities, amazing clean big room with normal mod cons. Staff whilst smiling, were not hugely personable or engaging and I felt like being there wasn’t that as the customer you were the centre of attention but rather a slight inconvenience?
Stayed 5 nights in Oct 2024

10/10 Excellent

Ramya

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, friendly and helpful staff
Stayed 2 nights in Oct 2024

6/10 Okay

Pinaki

Stayed 1 night in Oct 2024

10/10 Excellent

Carrie Au

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location! Able to easily walk to many restaurants, shops, the night markets, the lagoon, boardwalk and reef terminals.
Stayed 3 nights in Oct 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Fantastic location, 5 star room. Wouldn’t stay anywhere else when in Cairns
Stayed 2 nights in Oct 2024