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Pacific Hotel Cairns

4.5 star property

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Photo gallery for Pacific Hotel Cairns

Reception
View from room
Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Outdoor pool, pool umbrellas, sun loungers
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪6 min walk‬
  • Cairns Convention Centre
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe King Balcony Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Luxury Suite

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Suite

  • 549 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Room

Superior King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

View from property

Cairns Harbourside Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1008)
The price is $128
per night
$141 total
includes taxes & fees
Apr 20 - Apr 21
Cairns Harbourside Hotel

About this property

Pacific Hotel Cairns

4.5-star hotel in Cairns Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Pacific Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1006 reviews
Rating 8 - Good. 349 out of 1006 reviews
Rating 6 - Okay. 113 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gemma

Liked: Amenities
The hotel is in an ideal location. The staff were very helpful and accommodating. The room was lovely and spacious with handy tea/coffee making facilities. I also liked the security elements within the hotel, ie having to use the room key to use the lift. Overall, a lovely stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Cecilia

Stayed 1 night in Jan 2025

6/10 Okay

Nadine

Traveled with partner
Liked: Staff & service
Great location
Stayed 1 night in Jan 2025

2/10 Terrible

Brett

Stayed 3 nights in Dec 2024

4/10 Poor

Abby

Traveled with partner
Disliked: Staff & service
Bed was so hard my hips and shoulder are sore this morning. Windows aren’t sound proof so lots of traffic noise and street sweeper starts at 4:20am and goes for over an hour.
Stayed 1 night in Jan 2025

10/10 Excellent

Shevan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Dec 2024

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and property
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful. Enjoyed all 3 days we were at this place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shreya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the only place I stay when in Cairns. Everything within a small walk.
Stayed 2 nights in Dec 2024

8/10 Good

Ajinkya

Stayed 2 nights in Dec 2024

6/10 Okay

Daniela

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room experienced significant water leaks that caused a strong odor throughout. We were required to change rooms in the middle of the night and consequently lost access to the balcony area for which we had paid.
Stayed 2 nights in Dec 2024

10/10 Excellent

vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Stayed 2 nights in Nov 2024

10/10 Excellent

Mirsad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posicion
Stayed 6 nights in Dec 2024

8/10 Good

Darrin

Liked: Cleanliness, staff & service
We enjoyed our stay
Stayed 1 night in Dec 2024

6/10 Okay

Joanne

Traveled with family
Liked: Staff & service
Disliked: Amenities
We upgraded our room from an executive king room on floor 3 to a superior king balcony suite on floor 7. The balcony and the views were amazing. The decor was a definite downgrade as the executive king room decor is far superior! The hotel is in a great location, close to everything. The pool is in need of much upgrading & repair. The overall decor of the hotel is a 3.5 the pool a 3 and the views a 5. The staff were friendly and helpfull. I would stay here again but only if the hotel upgraded the rooms and the swimming pool.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ronnie

Very excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Angus

Stayed 1 night in Nov 2024

8/10 Good

Namrata

Traveled with family
Liked: Amenities
Property type is okay
Stayed 3 nights in Dec 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to dining and shopping and walking along the Esanade.
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented. Updated property.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna Maree

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is central to shopping and walking distance to the pier and charter services. Guila at reception was wonderful with a welcoming smile and friendly chat everytime l saw her!
Stayed 7 nights in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, amenities
Great view.
Stayed 6 nights in Nov 2024