This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Oaks Cairns Hotel offers 75 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Cairns hotel also offers tour/ticket assistance, a front-desk safe, and an elevator.
Oaks Cairns Hotel is a smoke-free property.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Oaks Cairns Hotel has a restaurant on site.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 25 per person
A bar/lounge
A restaurant
Family friendly
Mini-fridge
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
5 floors
Built in 2020
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch TV with cable channels
Food and drink
Mini-fridge
More
Air conditioning
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 59.0 per day
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately AUD 25 per person
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 59.0 per day
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Property is also known as
Oaks Cairns Hotel Hotel
Oaks Cairns Hotel Cairns
Oaks Cairns Hotel Hotel Cairns
Oaks Cairns Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I chose this hotel because of its close proximity to the city center, water, and reef trip dock, and it was perfect for what I needed. It was nice, modern, and clean. My favorite surprise was the spectacular, restaurant-level breakfast options with an amazing view of the water. Definitely a good choice if staying in Cairns.
Would highly recommend. ALL staff were lovely and helpful, however, the staff in the restaurant were above and beyond helpful and gracious (in particular, Sara, our waitress made us feel so welcome we felt part of the Oaks family). We had a wheelchair accessible room, and although compact (hotel room) it catered for my mobility issues to the highest degree - dare I say, designed by someone with a disability perhaps? - and it was far superior to other hotels we've stayed in with larger rooms - none I've experienced (over many years) have done it better than Oaks on the Esplanade in Cairns! Well done, and keep up the great work! Would love to return one day :) 5 stars!!
My stay at Oaks was great, perfect location, close to everything, and the rooftop bar is awesome. The room was a tad small but for myself and my 5 year old boy it served its purpose. However a microwave would have been perfect, you get a nespresso coffee pod machine and no way to heat up the milk that's in the fridge! But I found the staff very welcoming and even gave a couple of colouring sets to my boy which is a nice touch. Would definitely stay again.
Ashley
Stayed 3 nights in Sep 2024
4/10 Poor
Stephen
Sep 27, 2024
Disliked: Staff & service
i found the staff hard to understand.
i sat at an unreserved with my wine and was asked to move to another table as it was apparently taken, yet no reserve sign on it. i left and had dinner ElseWare!!
car parking FEE ? really
My room had basically no window and i suffer from claustrophobia. was not comfortable.
had Barramundi for dinner the first night and had diarrhea.
Building was clean and tidy,
i won't stay there again
Customer service was top notch, rooms were very clean. Very convenient. Only thing I could fault is the lift. It is slow and seems confusing to some people how to use it