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Hilton Cairns

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Cairns

Outdoor pool, sun loungers
View from property
Hilton Premier Suite | Balcony
Point of interest
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Breakfast available
  • Gym

Explore the area

Map
34 Esplanade, Cairns, QLD, 4870
  • Reef Fleet Terminal
    ‪3 min walk‬
  • Cairns Esplanade
    ‪3 min walk‬
  • Reef Hotel Casino
    ‪4 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room, Accessible (Roll In Shower)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Double Room, Accessible (Roll In Shower)

  • Water view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Accessible (Roll In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Guest Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

King Hilton Guest Room

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton, Executive Room, Club Lounge Access

Egyptian cotton sheets, premium bedding, Select Comfort beds

King Hilton, Executive Room, Club Lounge Access

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed (Spa)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds (Spa)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, 2 Double Beds (Spa)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hilton Premier Suite

Hilton Premier Suite | View from room

Hilton Premier Suite

  • 1292 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Guest Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Guest Room

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Hilton Executive Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Executive Room

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Deluxe

King Hilton Deluxe | Egyptian cotton sheets, premium bedding, Select Comfort beds

King Hilton Deluxe

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Corner

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Room, Corner

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, 1 Bedroom

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Deluxe

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Deluxe

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hilton King Guest Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Hilton King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Spa Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Hilton Guest Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Hilton Guest Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Hilton Two Double Guest Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Hilton Two Double Guest Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Hilton Premier Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds

Hilton Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton Deluxe Two Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Hilton Deluxe Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Hilton Executive King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Hilton Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Corner Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Corner Room

  • Sleeps 3
  • 2 Double Beds

View all photos for KING ACCESSIBLE ROOM WITH ROLL IN SHOWER

Egyptian cotton sheets, premium bedding, Select Comfort beds

KING ACCESSIBLE ROOM WITH ROLL IN SHOWER

  • Sleeps 2
  • 1 King Bed

View all photos for DOUBLE ACCESSIBLE DELUXE WITH ROLL IN SHOWER

Egyptian cotton sheets, premium bedding, Select Comfort beds

DOUBLE ACCESSIBLE DELUXE WITH ROLL IN SHOWER

  • Sleeps 2
  • 2 Double Beds

View all photos for Hilton Deluxe King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Hilton Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Corner Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

King Corner Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton King Spa Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Hilton King Spa Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton Executive Two Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Hilton Executive Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Hilton Two Double Spa Room

Spa | Couples treatment rooms, hot stone massages, deep-tissue massages

Hilton Two Double Spa Room

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Shangri-La The Marina, Cairns

Pool
Kids pool
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1008)
The price is $126
per night
$139 total
includes taxes & fees
Feb 7 - Feb 8
Shangri-La The Marina, Cairns

About this property

Hilton Cairns

5-star hotel in Cairns Central Business District
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hilton Cairns offers 263 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Thai massages.
In addition to a full-service spa, Hilton Cairns features an outdoor pool and a 24-hour health club. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 33594 square feet (3121 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Cairns has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Signature Restaurant - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar.
Pool Bar - This bar serves brunch, lunch, and light fare. A children's menu is available. Open daily.
Grab and Go - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Gin Social - This cocktail bar overlooks the garden. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gin Social
  • Grab and Go
  • Pool Bar
  • Signature Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference center (33,594 square feet of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 25.00 per day
  • Covered valet parking fee: AUD 30.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Hilton Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1005 reviews" "
Rating 8 - Good. 263 out of 1005 reviews" "
Rating 6 - Okay. 89 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 23 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Troy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very outdated, no open pool bar which my wife and I were very much looking forward to considering we were celebrating 20 years anniversary and no kids , I was also looking forward to the outdoor dining that was in the photos but was also no longer there . I don’t have mould on my own walls so I don’t expect that paying for a premium motel, in general they either need to update the hotel or update the photos online so people can make an informative decision on where to book , our view was the best part of our stay
Stayed 5 nights in Oct 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was outstanding!
Stayed 5 nights in Oct 2024

6/10 Okay

Lauren

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel was very average. Disappointing is the word. Reception staff were unfriendly and not helpful. Hotel is in need of a major upgrade. Elevators had issues when you swiped your card to get to your floor. Views were beautiful is about the best I can give it.
Stayed 1 night in Oct 2024

6/10 Okay

Erika

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very clean and modern
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Disliked: Staff & service, amenities, property conditions & facilities
I had a midnight check in and was disappointed that the night staff were not particularly attentive. The lack of 24-hour room service was equally disappointing for a Hilton group establishment
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Stayed 1 night in Sep 2024

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, bed and sheets very comfy. $7.50 tray charge on in-room dining a little steep.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities
Located near to all the attractions and airport. Good rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Stayed 4 nights in Sep 2024

4/10 Poor

Dr Emad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It shouldn’t be a Hilton, the hotel is outdated and needs renovation. Has the best location and views in Cairns and I believe they can charge more for a proper Hilton. The staff are nice however and would go above and beyond to help.
Stayed 4 nights in Oct 2024

10/10 Excellent

YU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Mani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Thanks to the wonderful staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that went the extra miles. Perfect location where everything was nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Troy

Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

AKIHIRO

Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service. Loved the bed, pillows, linen and Crabtree & Evelyn Toiletries. Buffet Breakfast was fantastic. Unfortunately our room overlooked the Casino and the night time noise interrupted our sleep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ,clean safe modern room first class
Stayed 1 night in Sep 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service from the moment my spouse and i walked into the hotel to checkin. Breakfast was amazing with exceptional service. Hotel room was comfortable and very clean. Overall fantastic stay.
Stayed 1 night in Sep 2024

8/10 Good

Arlan

Liked: Cleanliness, property conditions & facilities, room comfort
Centrally located hotel
Great location, comfy hotel, sadly reception services are bad
Stayed 3 nights in Sep 2024

10/10 Excellent

Ichiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Feifei

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024