Crystalbrook Flynn

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crystalbrook Flynn

Exterior
Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk
View from room
Exterior
Wine bar, ocean views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Breakfast available
  • Gym

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Night Markets
    ‪4 min walk‬
  • Esplanade Lagoon
    ‪4 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

Sea King

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Urban Master

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Urban

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Harbour King

  • 269 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Urban Twin

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Sea Suite Two Bedrooms

  • 840 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Sea Suite One Bedroom

  • 743 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Urban Suite One Bedroom

  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Urban Suite Two Bedroom

  • 840 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Urban King

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crystalbrook Flynn

5-star hotel in Cairns Central Business District
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.
In addition to a full-service spa, Crystalbrook Flynn features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crystalbrook Flynn is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Boadwalk Social - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian - Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine - Overlooking the ocean, this wine bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 537 out of 750 reviews" "
Rating 8 - Good. 145 out of 750 reviews" "
Rating 6 - Okay. 42 out of 750 reviews" "
Rating 4 - Poor. 12 out of 750 reviews" "
Rating 2 - Terrible. 14 out of 750 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Flynn for two nights and were happy to return for another two after we did a catamaran sail off shore. Staff was amazing and helpful and eager to assist. Rooms we had were nice with good beds and great showers. Nespresso coffee which I’m always pleased to see. Great location to the Esplanade and shopping. Recommend!
Stayed 2 nights in Oct 2024

2/10 Terrible

Sarosh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Enas, manhattan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel design & location. My room was at the Esplanade tower but didn’t have a good view . However I still enjoyed my stay & loved the room & its amenities . Everything was a walking distance and a lot of dining options in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed here and found this location easy to walk to restaurants and local attractions
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary, Lakeville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Location was great close to everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing hotel! I didn’t realise but I’d booked the urban king room which was absolutely huge and sooo reasonable I thought the price was for a standard room! Pleasantly surprised. A little issue with check in as the receptionist didn’t explain properly to me how to use the lifts as my tower was a different side so I spent about 10 minutes trying to work that out before having to ask another member of staff who was extremely helpful and took me right up to my room. So this is my reason for 4* staff. Otherwise everything was incredible and I wish o had longer here
Stayed 1 night in Oct 2024

10/10 Excellent

Jia

Liked: Cleanliness, amenities, property conditions & facilities
All good, but the air conditioning is bit noisy when I sleep
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Great customer service, very happy with my stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Israel

Stayed 1 night in Oct 2024

10/10 Excellent

Ketan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Kathi

Traveled with family
Liked: Cleanliness, staff & service, amenities
My daughter and I spent last week at the Cairns, Crystalbrook Flynn. From the check-in procedure to the check-out procedure, we were treated very well by all staff. The reception staff including Michaela, housekeeping, bar and restaurant staff were all pleasant, helpful, knowledgeable and respectful. Five star location. Our stay was an absolute delight. Thank you.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Excellent and friendly service from the moment we walked in to to the moment we left. Clean rooms, comfy beds, amazing shower and delicious food. The excellent service made us feel so welcome, thank you team!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! It is beautiful rooms and the staff are so nice. It is located near a lot of shops and restaurants. The view from my room was beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in middle of town
Stayed 1 night in Oct 2024

8/10 Good

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 3 nights in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Marie

Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and spacious, really quiet and also perfect location for restaurants, to the beach and shops.
Stayed 1 night in Oct 2024

10/10 Excellent

desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with night market nearby. Coin laundry is around 4-5 minutes walk away.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well designed and close to everything.
Stayed 1 night in Oct 2024

8/10 Good

Wade

Good Location , pool temperature and area is very good .
Stayed 1 night in Oct 2024