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DoubleTree by Hilton Hotel Cairns

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Garden
Exterior
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪10 min walk‬
  • Cairns Central Shopping Centre
    ‪12 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for King One Bedroom Suite

King One Bedroom Suite | Living area | 55-inch LCD TV with satellite channels, TV, pay movies

King One Bedroom Suite

  • 603 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for King Room City Mountain View

View from room

King Room City Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Deluxe City Mountain View

View from room

Double Double Deluxe City Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

View from room

Superior Room, 2 Double Beds, Balcony

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Balcony

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room Water View

King Guest Room Water View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room Water View

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Room Water View

View from room

Double Double Room Water View

  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room with Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible King Room with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Two Double Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Two Double Room With Water View And Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe City / Mountain View King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Guest Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Guest King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Superior Balcony Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Superior Balcony Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Double Room With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Double Room With Balcony

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe City / Mountain View room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe City / Mountain View Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for One Bedroom Water View Suite With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Water View Suite With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room With Water View And Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, sun loungers

Hilton Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1003)
The price is $233
per night
$256 total
includes taxes & fees
May 12 - May 13
Hilton Cairns

About this property

DoubleTree by Hilton Hotel Cairns

4.5-star hotel in Cairns Central Business District
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, self parking, and 24-hour room service are onsite.
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 5 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Atrium Restaurant & Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to August 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults, and AUD 22 to 32 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Munadir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well positioned, close to all amenities. The rooms were clean but most of the lights didn’t work; though it was fixed later when reported. We checked in very late but the lady in the desk was very nice and accommodating. Over all a very nice experience.
Stayed 4 nights in Jan 2025

2/10 Terrible

Bernard

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

I am filling a complaint with numerous issues please see in due course the complaint as it is Sunday still tired
Stayed 2 nights in Jan 2025

10/10 Excellent

Umesh

Stayed 4 nights in Jan 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great place to stay—very clean and well-maintained.
Stayed 1 night in Jan 2025

6/10 Okay

Janet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, amenities
All good
Stayed 3 nights in Dec 2024

10/10 Excellent

Tien

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and facility.
Stayed 3 nights in Oct 2024

10/10 Excellent

shilpa

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for family
Stayed 2 nights in Dec 2024

10/10 Excellent

Sanky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Stay was pleasant and convenient. We stayed for 5 nights and the staff were very friendly. Breakfast in the morni g was my favourite with lots to choose from. The only disappointment was the Atrium restaurant menu which definitely needs to be reviewed for pricing vs the portion served. Also the Swimming pool was under maintenance which wasn't imformed or warned at the timenof the booking. So they were offering free uber to attend Their another sister Hotel Hilton that had a working swimming pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double Yree by Hilton

The Double Tree is always a good olace to stay when in Cairns.. It’s location is great and metres from The Esplanade and restaurants etc.. Easy to get to the boats if you’re going to the Islands of Cairns .
Stayed 1 night in Dec 2024

10/10 Excellent

Hirofumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for your kindness!
Stayed 1 night in Dec 2024

10/10 Excellent

Nazar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caring staff, good location, great service
Stayed 4 nights in Dec 2024

10/10 Excellent

Akhal

Stayed 4 nights in Nov 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great place to stay and so easy to get everywhere
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near to the airport only 5 minutes by taxi. Taxi's at Cairns airport are difficult to find so pre book. Hotel is close to all touristy places and esplanade. Check in was very easy with front desk informing me of various options and facilities of the hotel. Hotel has a lush garden in the middle with a stream running through it. Building appears to be old but rooms are modern. Breakfast is amazing with pancakes, soups , regular items plus array of fruits with a very lovely young hostess taking out time to have chat with us making us feel comfortable . Hotel pool under renovation but can use the other property pool. It is not very close though. The day we wanted to go was also raining so we gave up the idea instead there is an infinity pool on the esplanade which is fun with great BBQ areas. City is surrounded by mountains so the views are very good. Travel desk lady very nice and informative.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cairns trip

what a great hotel to finish a month in Australia the hotel in cairns was clean friendly food was stop on especially the breakfast. unfortunately the pool was out of action but we were offered a alternative. cairns a great place to relax and doubletree great to stop
Stayed 3 nights in Nov 2024

8/10 Good

Huong, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good.
Stayed 3 nights in Oct 2024

6/10 Okay

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. The room was a bit dates, especially the bathroom. The pool was under renovation which was not disclosed at the time of booking and I didn’t received a disclosure. Not cool.
Stayed 1 night in Nov 2024

6/10 Okay

HILARY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was closed Absolutely no toiletries, shower cap etc in the room
Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room, only problem is a very small bathroom
Stayed 4 nights in Oct 2024

4/10 Poor

Demi

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Most poorly designed hotel bathroom I’ve seen. And I have traveled all over the world. Smaller than in a standard cabin on a cruise ship. Drain in the floor that rattled every time you walked into the room or sat on the toilet. So annoying!! And no face cloths.
Stayed 4 nights in Oct 2024

4/10 Poor

Earl

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Check in 30 minutes
Stayed 3 nights in Oct 2024