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Comfort Inn Cairns City

4.0 star property

Choose dates to view prices

Photo gallery for Comfort Inn Cairns City

2 outdoor pools
Reception
Food court
Property grounds
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
183-185 Lake St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Reef Fleet Terminal
    ‪16 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View | Free WiFi, bed sheets

Superior Room, Pool View

  • 420 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

View from room

Standard Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Queen Room

Private kitchen | Fridge, electric kettle

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Similar properties

City Room | View from room

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (1002)
$110 nightly
The price is $110 total
includes taxes & fees
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About this property

Comfort Inn Cairns City

4-star hotel in Cairns Central Business District
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services, and laundry facilities.
Comfort Inn Cairns City offers 53 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Cairns City features 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Cairns hotel also offers a vending machine, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Comfort Inn Cairns City is a smoke-free property.

Comfort Inn Cairns City has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Discovery
Discovery Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
Discovery Cairns Hotel Cairns
Comfort Inn Discovery Cairns Hotel
Comfort Inn Discovery Hotel
Comfort Inn Discovery Cairns
Comfort Inn Discovery
Comfort Inn Cairns City Hotel
Discovery Cairns Hotel
Comfort Inn Cairns City Motel
Comfort Inn Cairns City Hotel
Comfort Inn Cairns City Cairns
Comfort Inn Cairns City Hotel Cairns

Comfort Inn Cairns City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 128 out of 508 reviews
Rating 8 - Good. 230 out of 508 reviews
Rating 6 - Okay. 104 out of 508 reviews
Rating 4 - Poor. 31 out of 508 reviews
Rating 2 - Terrible. 15 out of 508 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tristan

Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Disliked: Staff & service, property conditions & facilities
Bed was uncomfortable,
Stayed 1 night in Mar 2025

4/10 Poor

Tom

Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Jan 2025

8/10 Good

Debra

Air-conditioner needs to be looked very noisy .
Stayed 1 night in Jan 2025

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice stay for me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chelcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and accomodating staff!
Stayed 4 nights in Dec 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay without any issues.
Stayed 1 night in Nov 2024

8/10 Good

Dave

Stayed 1 night in Nov 2024

8/10 Good

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite clean. Late check in wasn’t a problem. I liked my stay
Stayed 1 night in Nov 2024

6/10 Okay

Wilfred

Traveled with partner
Dont come here if you are a smoker. Unlike other Australian motels we stayed at, I was directed out to the street, no designated smoking area. Other than that the facilities were just ok.
Stayed 2 nights in Nov 2024

8/10 Good

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and a pleasure to deal with.
Stayed 1 night in Nov 2024

6/10 Okay

Christian

Stayed 1 night in Sep 2024

4/10 Poor

Ireenija

Disliked: Cleanliness, property conditions & facilities

Razz

It was an ok motel, old run down room but the bed was comfy
Stayed 1 night in Oct 2024

8/10 Good

Mr JOSEPH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Rik

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor.
Stayed 3 nights in Aug 2024

2/10 Terrible

Deb

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting for the amount of money per night.
Stayed 1 night in Sep 2024

8/10 Good

Greg

Stayed 1 night in Apr 2024

10/10 Excellent

Rosemary

Stayed 9 nights in Aug 2024

4/10 Poor

Roland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definately not value for money. No breakfast on site, would not recommend this site.
Stayed 2 nights in Aug 2024

8/10 Good

Gavin

Liked: Cleanliness
Overall not bad
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with group
Liked: Cleanliness
Extremely noisy
Stayed 1 night in Aug 2024

2/10 Terrible

vivek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run away!!! First off, this is not a hotel but a motel. Noisy, dirty, and lacking after hour support. When we arrived an incapacitated man laid blocking the entrance. No elevator, no 24 hr front office staff, the rooms are old and worn out and lack necessary amenities. There is no shower curtain or full glass door so water spews out during shower making the already disgusting room more disgusting. No mirror outside of the bathroom so one has to wait until every is done showering to use it as it fogs up. I don’t recall a bathroom door either. The housekeeping service is terrible and filthy. They keep refilling the soap/shampoo/conditioner when not needed like a robot but completely ignore cleaning the room. The room remained dirty every day (Cairns is beach/forest day trip location). The rooms are also very tight in space. When a/c was switched to heat one day, the whole floor became wet from condensation. All night long people (homeless) on the street keep yelling and screaming so one can’t sleep. There are streets on both sides of the motel is what I was told when I complained to front desk. I was told that there isn’t much they can do about it. They seemed to be well aware of all the issues I was mentioning. It was the worst part of our vacation.
Stayed 4 nights in Jul 2024

2/10 Terrible

Ezra

Stayed 1 night in Jul 2024