Cairns Plaza Hotel

3.5 star property

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Photo gallery for Cairns Plaza Hotel

Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cribs/infant beds, free WiFi
Outdoor pool, sun loungers
Exterior
Suite, 1 King Bed, Ocean View | View from room
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
145 The Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Central Shopping Centre
    ‪13 min walk‬
  • Cairns Marlin Marina
    ‪13 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

Suite, 1 King Bed, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

Standard Room

  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Suite

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Studio

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Room

  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

Similar properties

About this property

Cairns Plaza Hotel

3.5-star hotel in Cairns Central Business District
Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Cairns Plaza Hotel features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Cairns hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cairns Plaza Hotel is a smoke-free property.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 42.0 per stay
Cribs (infant beds) are available for AUD 16.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Great one night stay. Would have stayed longer if it had self catering facilities.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Quick efficient check in and friendly staff especially Seinna
Stayed 2 nights in Mar 2025

10/10 Excellent

Ravi

Stayed 3 nights in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

Excellent location. Walkable with everything near by. Front desk friendly and helpful. Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Cairns Plaza Hotel! Our apartment was spacious and clean, with a fantastic view and huge balcony. The location was perfect and the staff were friendly and helpful. The room had good amenities for a long stay, including a mini fridge, microwave, and kettle. Our only major complaint was the lack of an in-room safe. You can store valuables in the front desk safe, but they’re not individual safety deposit boxes like I’ve used in other hotels. Minor suggestions for improvement include adding a toaster and stating on the welcome sheet that ice is available at the front desk. Overall, we highly recommend the Cairns Plaza Hotel and would happily return!
Stayed 7 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and reasonably-priced Cairns Hotel.

Very nice medium-sized hotel on The Esplanade about 3 blocks out of Downtown Cairns. Location is perfect. appears to be recently renovated, large room, comfortable bed, good WIFI and large flatscreen TV. Very helpful front desk staff and wonderful new pool.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cathe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the reception team, they are a gem! The attention of the staff was very good. The room was always clean, the hotel was very quiet and close to everything.
Stayed 3 nights in Feb 2025

8/10 Good

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Feb 2025

10/10 Excellent

Barry, Stettler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location loved the room
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location on Esplanade

Great location next to Esplanade, short walk to Lagoon and restaurants. Older hotel, was clean, nice pool, free parking.
Stayed 2 nights in Feb 2025

8/10 Good

Jay

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property is at a great location. We had the ocean view patio and it was great. Staff was very helpful and courteous. Less than 10 minutes walk from many dining options and the piers. Room cleanliness can be improved. Glasses, cups, etc., were not clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We got in late and had to leave early but the hotel was located to the airport, had a nice park across the street and the staff was great! The room was comfortable and had a nice balcony. Was perfect for what we needed.
Stayed 1 night in Feb 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Luis, Stanford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited my purpose close to downtown and esplanade at reasonable price point
Stayed 4 nights in Jan 2025

10/10 Excellent

Darren, Edmonton

Stayed 6 nights in Jan 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything clean and well-maintained
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jan 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Мы брали люкс с видом на море и он прекрасен. Чистый номер с шикарным видом и всем необходимым. Расположен рядом с прогрулочной набережной и детской площадкой. Очень приветливый персонал в отеле и круглосуточная стойка регистрации. Есть стиральная машина и сушильная, что очень важно, когда вы в длинном путешествии.
Stayed 4 nights in Jan 2025

10/10 Excellent

PANCHALINGAM, Reno

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place at a great location. Several things to do at walking distance.
Stayed 3 nights in Jan 2025

8/10 Good

George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was big and everything was clean, although there was a chemical smell, which was still there after leaving the balcony door open for a while. At least it was possible to open that door and get some fresh air in. This is not always possible in hotels in Cairns. The whole experience was functional but a bit clinical.
Stayed 1 night in Dec 2024