3.5-star hotel in Cairns Central Business District
Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.
Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Cairns Plaza Hotel features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Cairns hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.
Cairns Plaza Hotel is a smoke-free property.
Languages
English, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Things to do
Outdoor pool
Family friendly
Crib (surcharge)
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
1 building
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 42.0 per stay
Cribs (infant beds) are available for AUD 16.0 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 16.0 per stay
Rollaway bed fee: AUD 42.0 per stay
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns
Cairns Plaza Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 660 out of 1002 reviews
10 - Excellent
660
Rating 8 - Good. 290 out of 1002 reviews
8 - Good
290
Rating 6 - Okay. 35 out of 1002 reviews
6 - Okay
35
Rating 4 - Poor. 11 out of 1002 reviews
4 - Poor
11
Rating 2 - Terrible. 6 out of 1002 reviews
2 - Terrible
6
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Liz
Mar 19, 2025
Great one night stay. Would have stayed longer if it had self catering facilities.
Liz
Stayed 1 night in Mar 2025
10/10 Excellent
Adrian
Mar 15, 2025
Quick efficient check in and friendly staff especially Seinna
We loved our stay at the Cairns Plaza Hotel! Our apartment was spacious and clean, with a fantastic view and huge balcony. The location was perfect and the staff were friendly and helpful. The room had good amenities for a long stay, including a mini fridge, microwave, and kettle. Our only major complaint was the lack of an in-room safe. You can store valuables in the front desk safe, but they’re not individual safety deposit boxes like I’ve used in other hotels. Minor suggestions for improvement include adding a toaster and stating on the welcome sheet that ice is available at the front desk. Overall, we highly recommend the Cairns Plaza Hotel and would happily return!
Great location and reasonably-priced Cairns Hotel.
Very nice medium-sized hotel on The Esplanade about 3 blocks out of Downtown Cairns. Location is perfect. appears to be recently renovated, large room, comfortable bed, good WIFI and large flatscreen TV. Very helpful front desk staff and wonderful new pool.
Thanks to the reception team, they are a gem! The attention of the staff was very good. The room was always clean, the hotel was very quiet and close to everything.
Property is at a great location. We had the ocean view patio and it was great. Staff was very helpful and courteous. Less than 10 minutes walk from many dining options and the piers. Room cleanliness can be improved. Glasses, cups, etc., were not clean.
We got in late and had to leave early but the hotel was located to the airport, had a nice park across the street and the staff was great! The room was comfortable and had a nice balcony. Was perfect for what we needed.
Мы брали люкс с видом на море и он прекрасен. Чистый номер с шикарным видом и всем необходимым. Расположен рядом с прогрулочной набережной и детской площадкой. Очень приветливый персонал в отеле и круглосуточная стойка регистрации. Есть стиральная машина и сушильная, что очень важно, когда вы в длинном путешествии.
The room was big and everything was clean, although there was a chemical smell, which was still there after leaving the balcony door open for a while. At least it was possible to open that door and get some fresh air in. This is not always possible in hotels in Cairns. The whole experience was functional but a bit clinical.