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Cairns Harbourside Hotel

4.0 star property

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Photo gallery for Cairns Harbourside Hotel

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View from property
Outdoor spa tub
Wine bar, ocean views, open daily
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Night Markets
    ‪3 min drive‬
  • Cairns Convention Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

2 Double Beds Standard

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

Premium Twin Seafront | In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite with Seaview

In-room safe, individually decorated, individually furnished, desk

One Bedroom Suite with Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Sofa

In-room safe, individually decorated, individually furnished, desk

One Bedroom Suite with Sofa

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Double beds standard with Sea View

In-room safe, individually decorated, individually furnished, desk

2 Double beds standard with Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium with Sofa

King Bed Premium with Sofa | In-room safe, individually decorated, individually furnished, desk

King Bed Premium with Sofa

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium | In-room safe, individually decorated, individually furnished, desk

King Bed Premium

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Standard

In-room safe, individually decorated, individually furnished, desk

King Bed Standard

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Suite Seafront

King Bed Suite Seafront | In-room safe, individually decorated, individually furnished, desk

King Bed Suite Seafront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Seafront

Premium King Seafront | View from room

Premium King Seafront

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King and 1 Single Standard

1 King and 1 Single Standard | In-room safe, individually decorated, individually furnished, desk

1 King and 1 Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Double Beds Standard Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom King Suite

Living area | 108-cm LCD TV with satellite channels, TV, MP3 dock

One-Bedroom King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Suite

In-room safe, individually decorated, individually furnished, desk

King Bed Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One King One Single Bed Standard

In-room safe, individually decorated, individually furnished, desk

One King One Single Bed Standard

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for One-Bedroom Suite with Sea View

In-room safe, individually decorated, individually furnished, desk

One-Bedroom Suite with Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for One King One Single Bed Standard Sea View

In-room safe, individually decorated, individually furnished, desk

One King One Single Bed Standard Sea View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Double Beds Premium Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Premium Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Seafront

In-room safe, individually decorated, individually furnished, desk

Premium King Seafront

  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room with Sofabed

In-room safe, individually decorated, individually furnished, desk

Premium King Room with Sofabed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room

In-room safe, individually decorated, individually furnished, desk

Premium King Room

  • Sleeps 3
  • 1 King Bed

View all photos for King Standard Room

In-room safe, individually decorated, individually furnished, desk

King Standard Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Pacific Hotel Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1004)
The price is $149
per night
$164 total
includes taxes & fees
Apr 18 - Apr 19
Pacific Hotel Cairns

About this property

Cairns Harbourside Hotel

4-star hotel in Cairns North
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2551 square feet (237 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cairns Harbourside Hotel is a smoke-free property.

Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Highchair
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,551 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1006 reviews
Rating 8 - Good. 329 out of 1006 reviews
Rating 6 - Okay. 93 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorna

Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous balcony views. Convenient location to be able to walk to food and entertainment but not so loud as to be noisy.
Stayed 1 night in Jan 2025

8/10 Good

Dinesh

Traveled with family
Was good. OverAll good experience. Staff was little rude at the lobby but otherwise a great experience.
Stayed 4 nights in Dec 2024

8/10 Good

Annie

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Dated and basic but fairly clean
Reasonably clean and conveniently located for getting to the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The restaurant had a very less food options for vegetarians. The only thing available is Pizza. They should add a few more options.
Stayed 2 nights in Dec 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived on a 38 degree C day and the room AC was not cooling the room at all. The promised Wi-Fi was down both in room and in lobby, and the room phone was full of static and the speaker was buzzing intermittently in the room. We made other arrangements and left within 90 minutes. Never again.
Stayed 4 nights in Dec 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Alfina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens and decor gave it a relaxing vibe.
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine, Newberg

Liked: Staff & service, property conditions & facilities
The view
Stayed 3 nights in Dec 2024

10/10 Excellent

Sunny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a night before hitting the road to Cape Tribulation. We had a great stroll along the esplanade before hitting the open road in the morning. Our room was spotless and had plenty of space.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic Esplanade view, good breakfast
Spacious bright room and balcony overlooking the Esplanade. Safe quiet location. You can walk the 1.3 miles to the Reef Marina along the Esplanade which is very scenic and interesting. A little shorter distance to the main downtown restaurants. We also rented the Beam app scooters to ride around which was fun. The breakfast buffet has a wide variety of hot annd cold foods and quite good. Front desk service (Richard) was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Mrs Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy bed. Got upgraded to sea view room by Reception on arrival.
Stayed 1 night in Dec 2024

6/10 Okay

Manav

Liked: Cleanliness, staff & service, amenities
No outlets next to the bed. Interiors are dated
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to ocean and mountains was great! Quiet area but with 20 minute walk to everything including where all the tours leave from. Close to airport. The room was so clean! Loved the shampoo and toiletries there. The bar staff was nice to us. Many good local restaurants near by. Loved it!
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Paul

Traveled with family
Some staff are good and other are not
Stayed 1 night in Dec 2024

6/10 Okay

Darryl

Traveled with family
In the 2 weeks that I stayed there the room was never hoovered bed sheet and pillowcases were never changed
Stayed 10 nights in Dec 2024

10/10 Excellent

Emma Lee

Stayed 5 nights in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and brilliant breakfast buffet
Stayed 1 night in Dec 2024