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Cairns Gateway Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cairns Gateway Resort

Outdoor pool
Desk, blackout drapes, soundproofing, iron/ironing board
Gazebo
Microwave, coffee/tea maker, electric kettle, toaster
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Barbecue grill
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
1-21 Anderson Road, Cairns, Woree, QLD, 4868
  • Stockland Cairns Shopping Centre
    4 min drive
  • Cairns Convention Centre
    6 min drive
  • Cairns Central Shopping Centre
    7 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    14 min drive

Room options

View all photos for Classic Studio, Pool View

Desk, blackout drapes, soundproofing, iron/ironing board

Classic Studio, Pool View

  • 258 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room

  • 258 sq ft
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room

  • 258 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Cairns Gateway Resort

3.5-star apartment in Woree
Along with an outdoor pool, this apartment building has a meeting room and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Each apartment provides a sitting area and a microwave, plus free WiFi and an LED TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Limited housekeeping is available.
Cairns Gateway Resort offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Cairns apartment provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cairns Gateway Resort features an outdoor pool, barbecue grills, and a vending machine. Wireless Internet access is complimentary. This business-friendly apartment also offers multilingual staff, tour/ticket assistance, and a garden. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Cairns Gateway Resort has designated areas for smoking.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit
  • Free WiFi has a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Children stay free (see details)
  • Playground

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LED TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • On the waterfront

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 floors
  • 26 units
  • Access via exterior corridors
  • Built in 1989
  • Electric car charging station
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - noon)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the night bell for check-in assistance.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 50 per week

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 35 per day; may vary based on length of stay
  • Crib (infant bed) fee: AUD 50 per week
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Gateway
Cairns Gateway Resort
Gateway Cairns
Gateway Resort Cairns
Accor Cairns Gateway Hotel
Cairns Gateway Resort Woree
Cairns Gateway Resort Apartment
Cairns Gateway Resort Apartment Woree

Cairns Gateway Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 130 reviews" "
Rating 8 - Good. 54 out of 130 reviews" "
Rating 6 - Okay. 19 out of 130 reviews" "
Rating 4 - Poor. 12 out of 130 reviews" "
Rating 2 - Terrible. 7 out of 130 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shane

Business traveler
Liked: Cleanliness, amenities, room comfort
Had two deaf elderly people staying in the roof next time that had their television on level 100 every night so loud I could not even hear my own television . Complained to management but if they did anything I never saw the reason we as overnight was a noise nightmare . Worst experience in a hotel in my life these people made me so uncomfortable I would get stressed when they came home because I knew I would have their super loud television to deal with . A waste of $1k odd dollars and saying up my my legal options
Stayed 11 nights in Aug 2024

8/10 Good

Irene Doris

Traveled with partner
Disliked: Amenities
Very outdated, good for the price, handy to local bus and local shops and maccas.
Stayed 7 nights in Aug 2024

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
The room was good value for the price paid
Stayed 2 nights in Jul 2024

4/10 Poor

Serge, Le plessis Belleville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a resort... a simple motel...
Stayed 4 nights in Jul 2024

10/10 Excellent

LEO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very clean and tidy. all you need when spending most of the day out and about . good price. staff very helpfull.
Stayed 7 nights in Jul 2024

8/10 Good

Cassandra

Stayed 3 nights in Jun 2024

6/10 Okay

Peta

Traveled with family
Shower not well cleaned Having to take own rubbish out after 4 day stay.
Stayed 4 nights in Jun 2024

8/10 Good

Glenn

Stayed 2 nights in Jun 2024

2/10 Terrible

MD

Disliked: Cleanliness, room comfort
WORST HOTEL EXPERIENCE EVER!
It wasn't as advertised. The room had an unpleasant smell and the bed was very uncomfortable. After staying the night I couldn't sleep, and went to reception to inform the that I wanna check out. They refused to hear anything and did not refund me the money. I booked for 7 nights and stayed just a night. It was also advertised that the wifi is free but they were charging 6$ an hour for wifi. WORST HOTEL EXPERIENCE EVER!
Stayed 7 nights in May 2024

2/10 Terrible

Diane

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Checking in was a nightmare on a Sunday evening when no reception. Got key from safe OK but no signage as to where room was located. After 30 mins looking rang and was guided to winding pathway behind reception and three 2 gates in pool area. The so called resort is so isolated nothing close by so with no car we were stuck in the room all night without dinner. The rooms are very basis and dated not my idea of a resort.Checked out next morning as need to be closer to Cairns. Reception refused to give me any refund on the 7 nights already paid blaming that it was up to Expedia but Expedia say it was up to the resort and not there decision Would not recommend to anyone
Stayed 7 nights in May 2024

8/10 Good

Lorraine

Traveled with partner
Clean $ comfortable. Easy access to public transport and close enough to shops to walk
Stayed 11 nights in Apr 2024

8/10 Good

Owen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All round good place
Stayed 7 nights in Apr 2024

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located along a major route and easy access to the centre of Cairns
Stayed 3 nights in Mar 2024

8/10 Good

Julie

Stayed 2 nights in Dec 2023

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Proprietors were fantastic. Efficient and helpful when I arrived early. Gave me a comfortable spot to relax while my room was prepared for early check in. Very happy with their service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Nearby shopping and serviced by 3 bus routes . Great value for money , nice amenities pool and bbq area very nice. Will definitely go back .
Stayed 5 nights in Nov 2023

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great budget accommodation. Staff very courteous
Stayed 7 nights in Sep 2023

6/10 Okay

Deborah

Liked: Cleanliness
Was a nice place with reasonable facilities. I found it easy to get to my room. I found that there were some things missing like a hair dryer, ice tray.
Stayed 5 nights in Sep 2023

8/10 Good

Eckehard

Great value for the price.
Stayed 7 nights in Sep 2023

8/10 Good

Erika

Liked: Property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
I found staff to be helpful and communication was good. The room was clean and tidy. There is lots of parking.
Stayed 3 nights in Aug 2023

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great pool area
Stayed 7 nights in Aug 2023

8/10 Good

Constantine

Traveled with partner
Liked: Cleanliness, amenities
Friendly helpful management, basic clean ( dated ) accommodation at an affordable rate.
Stayed 14 nights in Jul 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable accommodation. Very good value for price
Stayed 6 nights in Jun 2023

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice pool area.
Stayed 21 nights in Apr 2023