See all properties

Cairns City Sheridan

3.0 star property

Choose dates to view prices

Photo gallery for Cairns City Sheridan

Twin Room, Balcony | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Suite, 1 Queen Bed, Jetted Tub | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
2 outdoor pools, sun loungers
Balcony view
Superior Apartment, 2 Bedrooms | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
157 Sheridan Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪9 min walk‬
  • Cairns Marlin Marina
    ‪18 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms

  • 603 sq ft
  • Sleeps 6
  • 1 Queen Bed and 5 Twin Beds

Twin Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Apartment

Budget Apartment | Living area | Flat-screen TV

Budget Apartment

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

  • 602 sq ft
  • Sleeps 7
  • 5 Twin Beds and 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Room, Balcony

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 1 Queen Bed, Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Twin Room, Balcony

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Jetted Tub

  • 602 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Queen Bed

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with Spa Bath

Living area | Flat-screen TV

Suite with Spa Bath

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Room with Balcony

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Twin Room with Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Twin Room with Balcony

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Queen Room with Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Queen Room with Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Budget Apartment

1 bedroom, laptop workspace, iron/ironing board, free WiFi

One Bedroom Budget Apartment

  • Sleeps 4
  • 1 Queen Bed and 5 Twin Beds

View all photos for One Bedroom Large Apartment

1 bedroom, laptop workspace, iron/ironing board, free WiFi

One Bedroom Large Apartment

  • Sleeps 6
  • 5 Twin Beds and 1 Queen Bed

Similar properties

Outdoor pool, sun loungers

Hotel Tropiq

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (391)
$123 nightly
The price is $123 total
includes taxes & fees
Hotel Tropiq

About this property

Cairns City Sheridan

Hotel in Cairns Central Business District
Along with 2 outdoor pools, this smoke-free hotel has a seasonal outdoor pool and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. Housekeeping is available on request.
Cairns City Sheridan offers 31 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Cairns City Sheridan features 2 outdoor swimming pools and a seasonal outdoor pool. Wireless Internet access is complimentary. This Cairns hotel also offers a terrace, laundry facilities, and express check-in. Complimentary self parking is available on site.

Cairns City Sheridan is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Cairns City Sheridan Reviews

Reviews

6.2
Rating 10 - Excellent. 100 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 299 out of 1000 reviews
Rating 4 - Poor. 179 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Deb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tristan

Stayed 1 night in Mar 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was filthy, i was told the room had just been cleaned , clean sheets but thats all , in bathroom shower screens and wall tiles where not washed , floor had dirt in corners where it hadn't even been tried to clean . Lock on sliding door was broken so a make shift lock was on door stopping outsiders coming in , curtains where so old the backing was coming off which allowed the light straight out side the door come in . The picture did not match the room i was given. It would help if they put a big sign on door askinf guess to not let the door to go in or out after hrs the doir slam as you can hear it all night , i rang said after hrs number to complain about noise as the paper work said to and was told to call the police.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aku

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Ken

Traveled with group
Liked: Staff & service
floor coverings need replacing. limited facilities.
Stayed 1 night in Mar 2025

10/10 Excellent

Teaonii

Stayed 2 nights in Mar 2025

2/10 Terrible

Clifton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
cheap place if that's what you want
Stayed 4 nights in Jan 2025

6/10 Okay

MARIA

Traveled with group
Disliked: Property conditions & facilities
Cockroach in the room, veranda is dirty. Cleanliness inside room, average. Parking smell of urine. The receptionist is very nice though
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Cairns n budget friendly
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Traveled with family
Good location
Stayed 2 nights in Jan 2025

6/10 Okay

Turaho

Stayed 1 night in Dec 2024

8/10 Good

Audrey

Liked: Staff & service, amenities, property conditions & facilities
Great service, especially for after hours when you need to check in late. if you’re looking for an affordable place to crash overnight , come here
Stayed 1 night in Jan 2025

2/10 Terrible

Thomas

Traveled with family
Disliked: Amenities
Bad experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is spacious
Stayed 1 night in Dec 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 5 nights in Dec 2024

2/10 Terrible

Brad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy dive - don't stay here

There were bugs living in the kettle, sink faucet was extremely loose, cockroaches, just generally not clean. Mattress was terrible.
Stayed 1 night in Dec 2024

2/10 Terrible

Adelaide

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Noisy, dirty, and sketchy.
Stayed 2 nights in Nov 2024

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
Little insects on the floors , cockroaches, bathroom sink was rusty , food left in fridge , clothes left in the wardrobe , no batteries in the remote and tv wasn't not working
Stayed 2 nights in Nov 2024

2/10 Terrible

Tony and Sharon

Disliked: Cleanliness, property conditions & facilities
The room was very very dirty floors in. Bed room had trash Under the bed from previous guests. Baht room had mould all over the floor the shower curtain had mould And dirt all over it The room was very unsafe as the door to the balcony was broken and could not be locked at all The fridge had leftover food from a previous guest There were cockroaches running around the room I have never seen a property so dirty I my life before The ceiling fans blades were black with build up dust. I understand some motels are aging but this was just Disgraceful filthy dirty As a result I will never book another hotel or motel accommodation with wotif ever again In my opinion you have a responsibility to make sure the accommodation you are hiring out is safe and clean I did not sleep at all last night as I felt very unsafe and Wasn’t going to sleep in the bed as the bed sheets possibly had not been changed as well. I photographed all of the dirt and mould an cockroach how can I send you the pictures I am Not looking for a refund at all I just want to forget the whole experience
Stayed 1 night in Nov 2024

2/10 Terrible

Dexter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the rooms, noisy rooms, sketchy characters hanging around the entry doors, old school keys, staff not there 24/7
Stayed 2 nights in Nov 2024

2/10 Terrible

Bry

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
came back to room after at work - my toiletries, including expensive after shave x 2 bottles, electric toothbrush, clipper and expensive bluetooth mouse has been stolen. no night time management to assist - have filed a police report. Absolute disgrace in security and loss of non recoverable valuables.
Stayed 2 nights in Nov 2024

8/10 Good

Chantal

Traveled with family
Liked: Staff & service

Convenience

Conveniently close to the CBD and a quiet complex.
Stayed 2 nights in Nov 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located for accessing Cairns Airport for those early morning or late evening flights.
Stayed 1 night in Nov 2024

6/10 Okay

Debbie

Stayed 1 night in Oct 2024