2/10 Terrible
Krista
Traveled with partner
Feb 6, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a sham! First off they approved early check in and when we got there they said it wasn’t ready so we had to wait around. There were people cutting the trees all day which was so noisy and defeated the calming
Retreat we wanted. The pool had so many dead bugs in it we didn’t want to swim. The hot water in the room was non existent and the water pressure was a trickle. We could hear every single thing the people next door did, from talking to showering and using the restroom. It’s much further from the main road than 1 mile and they don’t offer any beverages, snacks etc for sale. When we asked to leave a day early because we weren’t happy and didn’t want to endure more cold showers and hearing the neighbors they denied us a refund. We checked out by 10am and left the room in tip top shape. We had Expedia contact them and they still denied us a refund. We wasted $244 but only wanted a refund for the 1 night we didn’t stay. This place is nothing as advertised! The owners are rude when they don’t like what you have to say. The walkways are rock and mud, the wooden slats on the way to the rooms feel like they are going to snap at any moment. The bedding smelled like it was washed in dirty water and the mosquito nets around the bed were old and dirty. Stay far far away from this place!
Krista
Stayed 2 nights in Jan 2025