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Grand City Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand City Hotel

Bar (on property)
Front of property
Desk, rollaway beds, free WiFi, bed sheets
Lobby sitting area
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Apolinar Velez Street, Cagayan de Oro, Misamis Oriental, 9000
  • Plaza Divisoria
    2 min walk
  • Xavier University – Ateneo de Cagayan
    3 min walk
  • Museo de Oro
    4 min walk
  • Cagayan de Oro (CGY-Laguindingan Intl.)
    48 min drive

Room options

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi, bed sheets

Superior Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 King Bed

View all photos for Standard Room

Standard Room | Desk, rollaway beds, free WiFi, bed sheets

Standard Room

  • 194 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About this property

Grand City Hotel

3-star Cagayan de Oro hotel steps from Plaza Divisoria
This hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Grand City Hotel offers 48 accommodations. Cable television is provided. Bathrooms include showers.

This Cagayan de Oro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Grand City Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Sea King Garden - This restaurant specializes in Chinese cuisine.
Gold Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: PHP 250 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gold Bar
  • Sea King Garden

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 430.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 250 per person
  • Airport shuttle fee: PHP 1500 per vehicle (roundtrip)
  • Rollaway bed fee: PHP 430.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Cagayan de Oro
Grand City Cagayan de Oro
Grand City Hotel Hotel
Grand City Hotel Cagayan de Oro
Grand City Hotel Hotel Cagayan de Oro

Grand City Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 53 reviews" "
Rating 8 - Good. 14 out of 53 reviews" "
Rating 6 - Okay. 16 out of 53 reviews" "
Rating 4 - Poor. 8 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great location
Nice place centrally located
Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Stayed 1 night in Jun 2024

2/10 Terrible

Abah Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a room that’s not safe to begin with because the lock is not secured so anybody could easily open it up. Also, the place is not clean at all and it looks really old.
Stayed 3 nights in Jun 2024

6/10 Okay

Henry

Just an average hotel
Stayed 3 nights in Feb 2024

6/10 Okay

Henry

not so clean. Not properly maintained room
Stayed 1 night in Feb 2024

4/10 Poor

john

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
I did like the AC and the shower. Amenities were slim like no shampoo or hot water heater for coffee. We had to wait to check in while they looked for the person to check in.
Stayed 1 night in Jan 2024

10/10 Excellent

D

Stayed 1 night in Apr 2023

6/10 Okay

sheba

Traveled with family
Disliked: Cleanliness
Poor WiFi connection and room is a bit dirty.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food is good, staff is ok. Beds are ok. Have fridge. Tv reception is good. Daily housekeeping. Cob webs are present, air/con is loud, and brace yourself ROACHES mainly in bathroom and crawling in fouler floor, these roaches are big too. OMG so distressing considering we have to protect our luggage now. Call housekeeping to spray under sink. And we had to purchase a small can of spray. I mean can’t they put the pest under control. Disgusting. Instead of grand Hotel it should be called Roach hotel. Lol and we had to turn the bathroom sink water on from the shut off valve under the sink. If you turn it on to far the entire pipes start shaking and making a noise like a jack hammer. I guess it the pump trying to pump the water from deep in the well. They said all the rooms are like that but I don’t know. The price should only be 15 a day not 30 for superior room. My advice is if you don’t mind roaches and noising air/con and sink. You ok, jolly bees is close by. Roaches is the negatron and noisy water pump. Keep looking.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older possible 5 star hotel, with good maintenance. Old style Central hot water system, New room AC, Parkay room floor, quiet surroundings. Well trained, polite, friendly staff. Nice dinning room, quality food, economical prices. A great hotel for cost conscience persons.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was internet connection drop after few days and no one give right info about correcting password. There is was sometimes no towels and toilets roll in bath/toliet. This was my second time stay in same hotel. First visit 2017 i stay one month without complaints but tjis visit 11 nights but im not happy as 2017 trip
Stayed 11 nights in Oct 2019

6/10 Okay

B

Needs an update due to its age...................................
Stayed 2 nights in Sep 2019

8/10 Good

MA. LUISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Regil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable,with friendly staffs..highly recomended!
Stayed 3 nights in Jun 2019

6/10 Okay

Maria Fatima

Liked: Staff & service
Stayed 4 nights in Apr 2019

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr shane buckley
I loved the hotel the staff were friendly kind and very supportive The breakfast was amazing the rooms clean and large I will always stay at this motel when I am in Manila Also the price is great money for value
Stayed 5 nights in Jan 2019

4/10 Poor

PAUL

Disliked: Property conditions & facilities
A tired hotel in need of complete refurbishment.
The only thing “Grand” about this hotel is its name!
Stayed 8 nights in Jan 2019

8/10 Good

Kota

Liked: Room comfort
Nice hotel for traveler who want to sleep well .
The hotel was good enough for us considering amount we paid for 4of us. I like they use boiler to make hot water. I could enjoy strong shower. The location is within very traffic area , so for land traveler it,s better check very well the route coming to the hotel. I think Drive Navi took us shortest route but very traffic.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

6/10 Okay

Janet, Philippines

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s close to everything but the hotel needs updating, furnitures in the room are old, there were dust all over and the bathtub needs to be thrown out
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think the rooms should be updated, old furnitures, no coffee maker, no bottled water and Iron in the room
Stayed 4 nights in Oct 2018

10/10 Excellent

Marilyn, Cambridge, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must City centred hotel to stat
The hotel is very closed to all services and amenities (e.g banks, food and rides). The hotel staff are so friendly! I highly recommend this hotel for your convenience not necessarily for a high standard hotel but some place to stay for convenience, friendly staff and affordable stay. Thank you so much!
Stayed 9 nights in Aug 2018

6/10 Okay

John, Manchester, U.K.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs Refurbishment
good central location if you want to b e close to the centre of CDO. Staff are polite when you talk to them, but not much effort shown. Decor is tired and old; needs a refurb ASAP. adequate cleanlines.
Stayed 2 nights in Aug 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
very good and staff are more accomodating and friendly
Stayed 1 night in May 2018

8/10 Good

Primitivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Grand Hotel
Stayed 1 night in Dec 2017