Crystalbrook Byron

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Byron

Terrace/patio
Treetops Luxe Suite | Balcony view
Balcony view
Terrace/patio
Couples treatment rooms, spa tub, body treatments, aromatherapy

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Spa

Explore the area

Map
77-97 Broken Head Road, Suffolk Park, NSW, 2481
  • Byron Bay Golf Course
    7 min walk
  • Arakwal National Park
    11 min walk
  • Tallow Beach
    7 min drive
  • Byron Bay, NSW (QYN)
    6 min drive

Room options

Rainforest Family Room

  • Sleeps 4
  • 1 King Bed

Treetops Luxe Suite

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Rainforest Luxe Suite

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Rainforest Suite Shower Only

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

Rainforest Suite

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Treetops Suite

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Treetops Family Room

  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Crystalbrook Byron

5-star Suffolk Park resort with in-room kitchenettes
A full-service spa, an outdoor pool, and a restaurant are available at this resort. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Crystalbrook Byron offers 92 air-conditioned accommodations with iPads and washers/dryers. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels, DVD players, and pay movies. Accommodations at this 5-star resort have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and espresso makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Day Spa has 6 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Crystalbrook Byron features an outdoor tennis court and an outdoor pool. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This luxury resort also offers a children's pool, a fitness center, and a sauna. Complimentary self parking is available on site.

Crystalbrook Byron has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Crystalbrook Byron has a restaurant serving breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: AUD 12 to 49 for adults and AUD 12 to 49 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • DVD player
  • iPad
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 49 for adults, and AUD 12 to 49 for children
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 6 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Byron Byron Resort Suffolk Park
Byron Resort
Resort Byron
The Byron At Byron Hotel Byron Bay
The Byron At Byron Resort And Spa
The Byron At Hotel
The Byron At Resort
Byron Byron Suffolk Park
Crystalbrook Byron Resort
The Byron at Byron Resort Spa

Crystalbrook Byron Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 496 out of 616 reviews" "
Rating 8 - Good. 96 out of 616 reviews" "
Rating 6 - Okay. 15 out of 616 reviews" "
Rating 4 - Poor. 7 out of 616 reviews" "
Rating 2 - Terrible. 2 out of 616 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was 'painfully slow' and the instruction as to where we could park our car and indeed how to find our accomodation was unclear, it taking 15+ minutes to find our way. It was only when a staff member came down the board walk in a buggy delivering another guest to an adjacent room were we able to find where to park our car and walk from there to our room.. The polished stainless steel floor in the shower recess is extremely dangerous, with one of us almost having a fall on the soapy slippery floor. Otherwise the facility was very pleasant and well maintained. The architural features were very interesting but at times impractical. An interesting experience but would not stay here again - prefer a more traditional holiday resort.
Stayed 1 night in Sep 2024

10/10 Excellent

MANNY

Liked: Cleanliness, amenities, property conditions & facilities
One of the best resorts
Stayed 3 nights in Aug 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings and whisper quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Harvey, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Staff & service, property conditions & facilities
Crystalbrook is a delight. I wanted three nights in a place where I could be comfortable doing nothing. Nothing meaning I could leave my wife shopping in Bryon and I could sauna, swim, dine, relax, write, draw… all in the tranquil facilities of this hotel. I chose Crystalbrook two months before our stay that if it was fine weather then great, but if raining (and it poured the whole time we were here) I would still feel like I’ve had the best time. I said to the staff on my way out, this was the fulfilment of a holiday about nothing. If I wanted something I could have found it but I chose nothing and it found me.
Stayed 3 nights in Jun 2024

6/10 Okay

Ronnie

Stayed 3 nights in Jun 2024

10/10 Excellent

Dallas

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Carmen

Stayed 1 night in May 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Stayed 2 nights in May 2024

10/10 Excellent

Chun Ting

Stayed 1 night in May 2024

10/10 Excellent

Muammir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall!
Stayed 3 nights in Apr 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it - such a beautiful relaxing property
Stayed 3 nights in Mar 2024

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Crystalbrook Byron. Always such a lovely getaway. Lovely vibe, great amenities and friendly staff. We look forward to staying again
Stayed 1 night in Apr 2024

10/10 Excellent

dorothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm,clean and a stylish stay in a rainforest
Stayed 2 nights in Apr 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
We really like to stay it’s beautiful rainforest quiet relaxing place highly recommended
Stayed 6 nights in Mar 2024

10/10 Excellent

matin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect rooms and relaxing environment
Stayed 1 night in Mar 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive property, good onsite facilities
We recently stayed here for two nights for our wedding anniversary. The resort grounds were absolutely beautiful, a large foyer at the entrance and board walk tracks through the rainforest. Our room was very spacious and included a bath tub, veranda, kitchenette, dining table and lounge room. A short drive from the Byron town centre, we had a car with us which was definitely needed. We have previously stayed at other Crystalbrook hotels and weren’t quite as impressed with the condition and cleanliness of Crystalbrook Byron. The couches were very stained and rooms felt a bit older than we expected from the photos. Pool was large and not too crowded, however very deep so only really suitable for laps rather than relaxing. Poolside bar was closed our entire stay so we ordered drinks at the indoor bar instead. Overall, we had an enjoyable stay and hope to come back one day.
Stayed 2 nights in Feb 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024