Old Hall Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Old Hall Hotel

Exterior
Family Triple Room | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Family Triple Room | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
The Square, Buxton, England, SK17 6BD
  • Pavilion Gardens
    1 min walk
  • 6 the Square Tea Rooms
    1 min walk
  • Buxton Station
    5 min walk
  • Manchester (MAN)
    51 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Four Poster Room

  • Sleeps 2
  • 1 Double Bed

Family Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About this property

Old Hall Hotel

3-star Buxton hotel steps from Pavilion Gardens
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, self parking, and conference space are onsite.
Old Hall Hotel offers 38 accommodations with DVD players and complimentary bottled water. 30-inch flat-screen televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Buxton hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Old Hall Hotel is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
The Old Hall - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Old Hall

Things to do

  • 18-hole adjacent golf course
  • Golf clubhouse
  • Pro golf shop
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1573
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.00 per day

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 6.00 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Old Hall Buxton
Old Hall Buxton
Old Hall Hotel
Old Hall Hotel Buxton
Old Hall Hotel Hotel
Old Hall Hotel Buxton
Old Hall Hotel Hotel Buxton

Old Hall Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 430 out of 987 reviews" "
Rating 8 - Good. 377 out of 987 reviews" "
Rating 6 - Okay. 103 out of 987 reviews" "
Rating 4 - Poor. 50 out of 987 reviews" "
Rating 2 - Terrible. 27 out of 987 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Staff & service, amenities
Hotel was clean but looked a little tired in some areas. Overall a good stay however the rooms seem to be overly warm for the time of year making sleeping more uncomfortable
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice Hotel but the decor was rather tired. Pleasant staff and good food
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Old Hall is excellent and this needs to be factored into the price you pay compared to other nearby hotels and the quality of them. Breakfast is fresh and tasty with enough variety and this is included in the price, which many aren't. This hotel offers comfort, my bed was fine, room was spacious. Floor are unlevel, of course they are, it is an old hotel, it has character reminiscent of days past, yes it's worn and needs renovation but to upgrade to meet everybody's needs would surely involve significant cost which would then place it at similar pricing to Ensana, making it then inaccessible to many, including me -if you want modern, high tech and clinical don't book this, but comfort, convenience and character for me means a lot. Short staffing may have been an issue when I stayed but unfortunately everywhere you go it's the same or this reflects in price I'm finding, and it's a sign of the times sadly, times are tough and we all need to be a little kinder and tolerant where it allows us to be, obviously I'm not suggesting complaints shouldn't be raised and addressed where relevant. I found the staff who I encountered warm and welcoming and therefore I am booking again for the new year as you cannot get a better location for the Opera House.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mattress was very old & in a poor condition, it needed replacing. The support had collapsed & it was like trying to sleep in a trench! Totally unacceptable for any grade hotel never mind a 3 star. There was no replacement mattress or any other room available. All that was done was to turn the mattress which was a marginal improvement.
Stayed 3 nights in Sep 2024

8/10 Good

E

Liked: Cleanliness, staff & service, room comfort
A step back in time. Traditional hotel as they used to be
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Needs a good clean
The hotel and room looked like it needed a good clean and vacumm everywhere. Dusty glasses in our room and the room very shabby. The hotel was also far too hot. Comfy bed though and good breakfast x
Stayed 1 night in Sep 2024

2/10 Terrible

Tom

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad we checked out after 15 minutes. The room was filthy, when I went to reception to complain they said it was because we were in a dog friendly room. I’m guessing that the previous occupants dog ate biryani as it was all over the floor! The entrance to the hotel was very dilapidated, as were the corridors and our room. Wallpaper was hanging off the walls and water stains everywhere. The images they show online are nothing like any of the areas we saw and the dust in the room was thick, clearly not having been dusted for months. The bedding was dirty, cracks in the walls and ceiling and the telephone was filthy. The tea/coffee tray was heavily stained with various hairs all over. The bed rest was covered in a thick layer of dust and all the areas of carpet by the skirting boards were thick with dust. The chairs in the room were stained and thick with dust. It looked like the room hadn’t been cleaned properly for many months. The bathroom was clean but very dilapidated. The furniture in the room was very old, heavy and dated. The room we had looked nothing like the photos on the website. We complained to the manager who was helpful and asked housekeeping to go and clean the room. When the housekeeping staff came to reception I heard them say to the manager that the room was ‘a sh*t tip’. We had traveled from Southampton and the last thing we wanted to do was find another hotel, but to be honest we’d rather have slept in the car! We did get a refund thankfully.
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service
Friendly staff. Excellent location for the Buxton Opera House. Good value for money. Would definitely stay again.
Stayed 1 night in Sep 2024

8/10 Good

Steve, Hove

Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel may be old and very historic, but is a great palce to stay when we go to the Opera House which is only a 2 minute walk away.
Stayed 1 night in Sep 2024

8/10 Good

Nicolas

Liked: Staff & service, amenities, property conditions & facilities
WiFi is a bit patchy, room also very warm due to heating being on when it was a warm Sunny day. Bed also a bit hard
Stayed 1 night in Sep 2024

8/10 Good

Leonard

Stayed 1 night in Sep 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Arthur D

Disliked: Property conditions & facilities
Restuarant menu very limited
Stayed 3 nights in Sep 2024

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time for our visit. Will visit again so pleased with every aspect of our stay .... Thankyou...
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Clare

Business traveler
Liked: Cleanliness, staff & service, room comfort
Probably the oldest hotel in Buxton
Near to the train station so easy by public transport and walkable to the Buxton shops cafes and main streets. Nice parks just over the road and the Buxton water fountain. Very uneven floors but it is an old hotel. Breakfast was OK. Room was a bit small/ difficult to open and close doors. Clean. Lots of character.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Good things were the comfort and cleanliness and opposite the opera house, and easy walking distance to shops etc. poor things were tatty exterior, £6 per 24 hours parking which wasn’t made clear, lack of charm, but would use again for ‘a night at the opera’.
Stayed 1 night in Sep 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
An old hotel with character. Never know whether the next step is up or down on the amazingly uneven floors. Some people may find that annoying I found it charming.
Stayed 1 night in Sep 2024

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel that for its age offered an experience you don’t get elsewhere.
Stayed 1 night in Sep 2024

4/10 Poor

Pauline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Never again
Walked in and found it shabby,including carpets. Old building and furniture. Everything else acceptable. Booked for 2 nights in a double room for me and my husband. Had a dreadful nights sleep in a 4ft bed which was very uncomfortable. Woke at 2am, by 5am had made up our mind to leave. This room should have been advertised as a large single. Never stay here again, wouldn’t recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
We love this hotel. Old & quirky. In town & close to everything in Buxton. Very comfortable, & clean. Plently of got water, soft towels & good toiletries. Amazingly dog friendly. You can take breakfast in a separate room so your dog can join you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024