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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Exterior
2 bars/lounges
2 bars/lounges
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Devonshire Dome
    ‪3 min walk‬
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

4-star Buxton hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Britannia Palace Hotel Buxton & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This Victorian hotel also offers a sauna, spa services, and a library. Parking is available onsite for a surcharge.

Britannia Palace Hotel Buxton & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jill Marjorie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with our room which was very clean and looked freshly reburbished. The hotel itself was also clean and fresh with very helpful and friendly staff. A stones throw from restaurants and the theatre so convenient location. Would recommend to others.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Wouldn't stay again.

Was put in a room that had a toilet separate from the bathroom, not a problem apart from the pipes singing and knocking for ten minutes after every flush. The tap only fed cold water. I asked to switch rooms and was put on the very top floor. The room was very basic and dated. Tv didn't work well, neither did the heating. Wasn't particularly happy about the £5 a night charge for parking on top of the room rate.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable, spotlessly clean, faded grandeur we visited for a concert & weren’t sure what to expect of the hotel exceeded expectations! The towels, toiletries & shower were all as good as more expensive place. Impossible for a big hotel of this age to compete with the new builds. It was comfortable, certainly met our needs & staff all went above & beyond
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

easy check in with friendly polite staff. Room good value. Great location for the Opera House to see a show. Good breakfast. Special mention to Suzanne on reception for her helpfulness and sense of humour
Stayed 1 night in Feb 2025

8/10 Good

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights. The hotel was in a great location, close to everything , the train station is next door too. It's a good base for travelling around the peak district . The hotel was clean , the staff were friendly and helpful. We didn't eat at the hotel so can't comment on the food. Id recommend staying here.
Stayed 2 nights in Feb 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service

Great value for an overnight stay!

We had an excellent stay at the Grade 2 listed Britannia Palace! While the room is certainly compact it was clean throughout and suited our needs just fine for an overnight stay. Suzanne on reception was super friendly and helpful and talked me through how to register my car - car parking was free for 24 hours from when we arrived. The swimming pool and steam room were also a welcome addition for what was a very affordable price!
Stayed 1 night in Feb 2025

6/10 Okay

brian

Definitely not a four star hotel.Would rate it at three maximum. Room was in the attic.Felt like a trogladite. Breakfast adequate.
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Buxton

I booked a Standard Double but the room we were given was a compact at best, tooled into the eaves of the building. I went to reception to point this out and was upgraded to a very large family room. I would point out the hotel is immaculate and would 100% stop there again. Position is spot on for the town a just a stones throw from the station. Parking is easy at £5 for 24 hours.
Stayed 1 night in Feb 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, room comfort
My overall experience was quite good to be honest the staff were very helpful and it was quite clean for the overall size of the hotel and age the only problem that i experienced was in the room itself where the sink hole didnt actually work properly but appart from that it was a nice room and hotel.
Stayed 1 night in Feb 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities

Brittaniia palace hotel Buxton.

Room was very clean. Staff were friendly, helpful and professional. Breakfast was excellent. The bed was comfortable but next time I would ask for extra pillows as the ones provided were so thin they were useless. However I would definitely stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mrs L L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Stayed 1 night in Feb 2025

8/10 Good

Dorothy

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing

Stayed 3 nights in Feb 2025

6/10 Okay

Zeyd

Traveled with group
Liked: Staff & service, property conditions & facilities
We stayed for £99 a night in a small room with a double bed: Pros: - Large Bathroom - TV - Staff Service - £5 Parking - Lobby - Good Location - Novelty Cons: - Spiderwebs on ceiling - Very Very Stiff bed - Compact room - £99 was steep for the room quality - Parking is cramped and difficult to get a spot if late The bed really dropped my experience of this otherwise nice hotel 2.9/5
Stayed 1 night in Feb 2025

10/10 Excellent

hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand traditional comfortable hotel

Georgian grand hotel. Hotel has done well to preserve the grand features. This is one for those who like character to a building. Staff were excellent. Service was fast and efficient. Lots of nooks and crannies to sit in with loads of old style leather oxblood sofas and chairs throughout- so comfortable after dinner drinking. Food was lovely. Only requests would be for fresh juices at breakfast rather than concentrate/ squash and a scrambled egg option. Very nice stay - will return.
Stayed 1 night in Feb 2025

6/10 Okay

Jean

Business traveler
Disliked: Property conditions & facilities, room comfort

Faded

Grand old hotel with very faded appearance
Stayed 3 nights in Feb 2025

10/10 Excellent

Phil

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Alan

Traveled with partner
Staff was great just a very small room stubbed me toe on bed that’s how small it was bed was rock hard ended up with not much sleep and a bad back
Stayed 1 night in Feb 2025

6/10 Okay

Somon, Nottinghamshire

Traveled with partner
Liked: Staff & service
Room was ok but radiators didnt work shower was cold bed was hard but i like the bed that way had issues with dinner as was 4 hours for service and then was given starter samon fish cake nice main was raw not cooked desert was frozen but took to long by end of dinner was very disappointed and was left hungry with no room service due to this we left at 7am following morning before breakfast due to dinner shambles will be requesting my money back
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointed

Not a good experience. Checkin took 20 mins with a long line of people all arriving at the same time with 1 person serving. The room was small with the bed against the wall which makes it difficult when 2 people sharing the bed. The room was dated and bed / pillows not comfortable so neither of us had a good sleep. It’s a shame as the hotel overall looked better in the lobby area so we thought it was going to be better than it was. Parking is charged at £5 per 24 hours It is easy to walk into town so location is good.
Stayed 1 night in Feb 2025

8/10 Good

gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The reception staff were very good, aparrt from long queues to book in. Our room was changed, originally an executive twin room, to a far from executive double. Twin beds pushed together, 2015 sprung mattresses with mattress covers, springs kept creaking, ping and in all very uncomfortable. Breakfast was good, however the female in charge was very rude and abrupt with everyone. There were youngsters clearing tables and she was constantly hounding them, you could see they were very nervous. Seemed shortage of staff, only one serving in bar and he regularly went missing for no apparent reason, long queue, so gave up waiting in the end. Whoever is in charge of this hotel. Needs to liven up and make sure everything is ship shape, new mattresses definitely required
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay!
Stayed 1 night in Feb 2025