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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Meeting facility
2 bars/lounges
Staircase
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Devonshire Dome
    ‪3 min walk‬
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

8.0 out of 10
Very good
(48 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(40 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

4-star Buxton hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Britannia Palace Hotel Buxton & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This Victorian hotel also offers a sauna, spa services, and a library. Parking is available onsite for a surcharge.

Britannia Palace Hotel Buxton & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Laura Anne Smith

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrific - would not recommend under any circumsta

Terrible stay - So over priced and unclean. There was a half eaten scotch egg in my fridge. Decor etc is date. The maid clearly drank one of my bottles of water and left the bottle there as if it was full genuinely a shocking experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel virtually next to the station , handy for Buxton Opera house
Stayed 1 night in Mar 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok the good points first of all. The staff at this hotel are absolutely excellent and went out of their way to help out and offer a really good service The room itself is a little bit dated, but I would still class it as good so shame that they can't put in new plugs and are running on still a lot of the old round pin plugs The bed was very very hard but overall I thought the room was satisfactory breakfast was excellent and a really good range of food. The Calvery I had on Sunday night was excellent as well. The other evening meal was a shame and just a let down. I think you have to choose your timing well on this as they had low occupancy in the hotel they like to get finished at eight.Parts of it were satisfactory. The location of this hotel is excellent and I could imagine during the summer this running extremely well with all the facilities running above average.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff as always Walked everywhere
Stayed 2 nights in Mar 2025

10/10 Excellent

robert

Stayed 1 night in Feb 2025

4/10 Poor

Diane

Traveled with partner
Liked: Cleanliness, staff & service
Lovely old building. Staff very friendly. Cleanliness was very good. But mattress and pillows were very uncomfortable. Could have gone and asked for more pillows to solve the problem with the pillows, but was already in my pjs. Also, was surprised that I had to pay for parking as I am sure it said that parking was free when I booked???
Stayed 1 night in Mar 2025

8/10 Good

Trevor

Traveled with partner
Liked: Staff & service, property conditions & facilities
J
Stayed 2 nights in Mar 2025

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only stayed for 1 night but staff were friendly and helpful and room was clean with all amenities. close to opera house and restaurants in Buxton. was unaware of £5 parking charge until we got there so i either missed it or it wasnt mentioned on property details
Stayed 1 night in Mar 2025

2/10 Terrible

Rob

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not bad hotel but room wanst cleaned to a fantastic standard staff were accommodating though
Stayed 3 nights in Mar 2025

8/10 Good

Pauline

Traveled with partner
Liked: Staff & service, amenities
It's a grand hotel and my second stay. Perfect location for Buxton town centre. The Breakfasts are good.The hotel does need some TLC. The bathroom sink was cracked but we were only there for one night.
Stayed 1 night in Mar 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shops and bars only 10 minutes easy walk
Stayed 1 night in Mar 2025

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enand my partner will be going again really.soon
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel was handy for Buxton town. Room was ok, bathroom set in the eaves so insufficient height for the shower if you're tall. Separate toilet also in eaves only really suited to a smaller adult! Tried the pool and gym area but again only ok. Reception area good as plenty of spaces to sit. Would I stay here again, probably not.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Bring earplugs and noise cancelling headphones, if your window is near the hotels ventilation system it will be very loud 24/7. Otherwise the hotel has a beautiful exterior and communal interior areas for the cheap price.

6/10 Okay

Lynn

Traveled with group
Not enough staff on the floor. The pool was really too cold and the attendantvea#cquite cheeky when he was told. Several people commented on how cold the pool was
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Trip in the Sun !

Another great stay at the Palace ! Been renovated and improved. Public areas are lovely and reception staff helpful. Our room was spacious, clean and fresh.
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed at Palace before and had a larger room at the front which was nicer. The room was clean and tidy nonetheless with all one would expect. Paying extra for onsite parking is a nuisance but am aware of it now. Very nice character building to stay in with great access to local amenities.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in, helpful staff, very nice bedroom, great breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value.

A very nice hotel, friendly helpful staff, beautiful grounds. Good breakfast. Very good value. A good nights sleep.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Past its prime

Excellent service from Suzanne on reception. The hotel lobby and lounge were beautiful - but the room was tiny with a noisy a/c duct outside the window and the bed/pillows were terrible.
Stayed 1 night in Mar 2025