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Britannia Palace Hotel Buxton & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Aerial view
Exterior
Lobby
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Hot Tub
  • Bar

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    3 min walk
  • Domino's Pizza
    2 min walk
  • Buxton Station
    2 min walk
  • Manchester (MAN)
    44 min drive

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 35.6 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Britannia Palace Hotel Buxton & Spa

4-star Buxton hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.
In addition to a full-service spa, Britannia Palace Hotel Buxton & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This Victorian hotel also offers a spa tub, a sauna, and spa services. Parking is available onsite for a surcharge.

Britannia Palace Hotel Buxton & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 279 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 123 out of 1001 reviews" "
Rating 2 - Terrible. 76 out of 1001 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Before booking the hotel, I read reviews (for the standard double room), it was not so great, but it's the only place we found with availability near where we were going, so I went ahead and booked it. Upon arrival of the hotel, the outside and the lobby were beautiful, and they had the air of elegance, and there were many well-dressed cliental, and looks like it's a place for a destination wedding. Well, we were sorely disappointed with our room. Here are a few major and minor issues: * OUR SINK WILL NOT DRAIN. * We only had one set of towels, and they were SO THIN and old and ratty. * The room was small that you cannot move your suitcase around the bed without lifting over the bed to it to the other side. * There were 2 packs of coffee (all others we been to had 6 or more packs) * No elevator to our room, 3 flights up (something to consider) * All the pillows were hard as a rock The only good thing I can say is that it is clean. I can put us a lot as long as the room is clean.
Stayed 2 nights in Sep 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good discount on normal 1 night price made this hotel stay unmissable. Literally across the road from Buxton Opera house. However, our double bed was 2 singles joined together and my mattress was hard, like sleeping on a table top or floor. I wasnt allowed to book breakfast at time of room booking (£24 for 2) so we walked down to Wetherspoons (10 mins) and had it for £12 for 2 with unlimited Lavazza coffee.
Stayed 1 night in Sep 2024

8/10 Good

WAYNE

Traveled with partner
Lovely hotel and staff
Stayed 1 night in Sep 2024

2/10 Terrible

Alex

Stayed 1 night in Sep 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel
I enjoyed staying in this large grand hotel near the station for a very reasonable price. The compact room was a bit bigger than expected and the bathroom had a large bath with shower. I only stayed one night but was disappointed that it was advertised with an indoor pool yet that wasn't available due to renovation. Otherwise a very nice stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value and great breakfast 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Traveled with family
Liked: Amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice two night stay at the hotel in a compact double. It was definitely compact with just enough room to move round the bed but that was okay. Maybe if they removed the bath fro the shower room and had just the shower it would make more room. The room was too warm and it was quite and effort to open the window as these were heavy sash windows and I had to prop it open with a shoe. Unfortunately we backed on to the ventilation system which was going all night. The breakfast was very nice. It was buffet style but everything was cooked really well. It would be useful to have a second tea and coffee station. The hotel was very well place for everything we wanted to do over the weekend. Parking was an additional cost and we struggled to park when we got back to the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room need tidy comfortable bed near train station town centre check in and out quick friendly staff will stay again here
Stayed 2 nights in Sep 2024

2/10 Terrible

Danny

I emailed the hotel to cancel the booking reason my wife was not feeling well
Stayed 1 night in Sep 2024

6/10 Okay

Steve

Traveled with family
Disliked: Property conditions & facilities
Hotel is very dated and the room wasn’t worth what I paid for it
Stayed 1 night in Sep 2024

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Currently being refurbished so lovely and clean in places but paint gloss drips and splashes spoilt it. Choice of food at breakfast good. Really was looking forward to the pool which was part of the reason I booked only to find it was closed for refurbishment when we got there. No prior notice of this. Would have affected booking. Staff helpful and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, oldie worlded, the staff where friendly and helpful. The room we had was great a bit of space. We would stay again, however we will not dine in for any evening meal, like being back at school, so we only dine in once. Breakfast where fine plenty of choice. Last thing you have to ask them to come into the room to change anything, so tea and coffee etc was not replaced or clean cups or glasses and we where there for 4 nights. Otherwise a lovely stay in Buxton
Stayed 4 nights in Sep 2024

4/10 Poor

Adrian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced average room with non existent faciliti
There was no mention on Hotels.com that swimming pool, sauna and hot tub is beeing refurbished. Average room furniture, could get a better room for much lower price if i knew there is no swimming pool and sauna
Stayed 1 night in Sep 2024

2/10 Terrible

Lucie

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel itself was beautiful in the main areas. Our room was the worst we have stayed in. The bathroom had paint peeling off the ceiling, rusty pipes, broken tap, broken toilet seat, the flooring was lifting, mold, no plug for the sink, the net curtain didn’t close and you were seen in the shower. We paid a high amount for this hotel as we specifically wanted to use the spa only to find it was shut for a refurb. We spoke to reception who said the hotel was full and they couldn’t move us. We didn’t want to use the bathroom or shower and spent the evening out of our room only to sleep and leave in the morning as early as possible. Will not be going back nor recommending it.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Terryanne

Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited several times now and feel really at home there. The food is very good too.
Stayed 5 nights in Sep 2024

10/10 Excellent

Diane

Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable with good service. Close to train station and the town. Quiet stay.
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Amenities
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not recall any information with regards to the pool being under refurb and the gym being used for material storage. The room was as clean as it could be but it was so dated and everything well used/worn
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace Hotel Buxton
We had a very pleasant stay. Sorry the swimming pool was being refurbished. Will check it available next time we book.
Stayed 1 night in Sep 2024