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The Red Palm Suites and Restaurant

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Red Palm Suites and Restaurant

Property entrance
Exterior
Reception
Junior Suite Room | Egyptian cotton sheets, premium bedding, individually decorated, desk
Junior Suite Room | Egyptian cotton sheets, premium bedding, individually decorated, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Villa Kananga Road, Butuan, Caraga, 8600
  • Department of Education - Caraga Regional Office
    9 min walk
  • Gaisano Mall
    10 min walk
  • SM City Butuan
    12 min walk
  • Butuan (BXU-Bancasi)
    7 min drive

Room options

View all photos for Comfort Single Room

Comfort Single Room | Egyptian cotton sheets, premium bedding, individually decorated, desk

Comfort Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Twin Room, 2 Twin Beds

Comfort Twin Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, individually decorated, desk

Comfort Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Room

Queen Room | Egyptian cotton sheets, premium bedding, individually decorated, desk

Queen Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Room

Junior Suite Room | Egyptian cotton sheets, premium bedding, individually decorated, desk

Junior Suite Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Red Palm Suites and Restaurant

3-star Butuan hotel walkable to Gaisano Mall
This hotel features a restaurant, conference space, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a banquet hall.
The Red Palm Suites and Restaurant offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and room service (during limited hours). Onsite self parking is complimentary.

The Red Palm Suites and Restaurant has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10 AM.
Onsite venue - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 5:30 AM to 10:00 AM for a fee: PHP 160 to 210 per person
  • A restaurant

Things to do

  • Shopping mall

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No elevator
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in time starts at 1 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 5 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 650.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 160 to 210 per person
  • Airport shuttle fee: PHP 500.00 per person (roundtrip)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Red Palm Suites Hotel Butuan
Red Palm Suites Hotel
Red Palm Suites Butuan
Red Palm Suites
The Red Palm Suites Restaurant
The Red Palm Suites and Restaurant Hotel
The Red Palm Suites and Restaurant Butuan
The Red Palm Suites and Restaurant Hotel Butuan

The Red Palm Suites and Restaurant Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Emma

Stayed 1 night in Dec 2023

10/10 Excellent

garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Very clean. Decent breakfast included.
Stayed 3 nights in Oct 2023

4/10 Poor

Ardelia, rego park

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is more like a motel than a hotel..limited amenities, noisy air conditioner, staff not welcoming!
Stayed 1 night in Sep 2023

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was clean. Hot water for shower did not work properly. Staff wanted us to pay more for a junior suite because did not have a queen room that we booked. Internet was only in lobby area.

10/10 Excellent

Mike

Stayed 1 night in Apr 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

8/10 Good

mark

Liked: Cleanliness, property conditions & facilities, room comfort
ok
wifi not working properly. if you need wifi best to find other hotel. if not stay here is ok.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant overall, would come back
Stayed 1 night in Feb 2020

8/10 Good

Skipperkay, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The red palm suites lives up to its reputation for its amenities and affordability friendliness of staff and overall professional approach to making your stay memorable..
Stayed 3 nights in Jan 2020

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden delight
we have stayed there many times always happy great food and close to everything in the city
Stayed 1 night in Dec 2019

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Theresa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & great staff
Stayed 1 night in Sep 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy experience!
Nothing but good things to say about this hotel, very pleasant experience! Only problem is that only some rooms have wifi.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mislead
When we booked with booking .com it said the room was single good for 2 persons which was misleading. 1 towel .1 water .when we went for bkfast .they said we were only allowed 1 which I had to go without. But in booking . Com it said bkfast for 2 .which again was misleading ..needs to change the stay as single room for 1 not 2
Stayed 1 night in May 2019

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel....recommended...clean and accessible...
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

brian, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable clean
Had a nice stay here. Loved the pasta dishes, room was decorated nicely clean, very comfortable and shower was great! Staff and manager are great!
Stayed 1 night in Aug 2018

8/10 Good

Khristine

great place to stay in Butuan
Clean, friendly hotel, near the mall, accommodating staff
Stayed 2 nights in Aug 2018

8/10 Good

Resurrecion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay.
Hotel is fine but public transport is not easy to get.
Stayed 2 nights in May 2018

8/10 Good

MIKIO

Traveled with group
エアコンが、うるさかった。
Stayed 4 nights in Sep 2022